Ryanair

Not Verified | Amsterdam to Dublin. Was first at the check-in counter to get to the front to say we had to check in online and had to now pay 55 euros for a boarding pass. What an absolute joke. What other airline charges for the boarding pass? Isn't that what we are paying for?

✅ Trip Verified | Rome to Barcelona. Ryanair charged me to check-in at the airport for 55 euros a person which is almost more than the ticket itself. Then flight is delayed for 6 hours and staff don't know what is happening and if there will even be a flight. No one was there to help answer any questions and no reimbursement was given of any kind.

✅ Trip Verified | We flew Shannon to Malaga and after passing the boarding gate all passengers were sent outside to enter the aircraft. The distance from the gate to the aircraft was around 250 meters. As the ground staff asked us to wait 50 meters away from the aircraft as works were still ongoing we had to wait for 10 minutes in the cold and even when it started to rain they made us wait in the rain. When we finally were allowed, soaked wet, to enter the plane nobody apologized for this situation and stewards were blaming the ground staff. In addition the cabin was dirty, bread crumbs, litter, toilet dirty, just disgusting. I fly regularly with other low budget carrier but Ryanair is by far the worst when it comes to service. No customer service at all, not courtesy.

✅ Trip Verified | Barcelona to Palma. As stated by many, they will charge you (in my case $113 for 2 tickets) if you don’t get your boarding pass 2 hours earlier. They told me that they had sent me an email but it was an email regarding being there 3 hours earlier and no email regarding check in. As most reviews point so many passengers get duped and get charged. I will not be using them again and may look into legal pursuit. The money is not the issue but the principle is.

✅ Trip Verified | Unfortunately I have no choice but to use this airline from Manchester to Shannon as they are the only airline available. They are by far the most unreliable airline I have ever used, I fly every 2 week and I can’t remember the last time the flight was on time from Shannon to Manchester, it is delayed every time without fail, the flights have also gone up and I would much rather pay double the price and use a reliable airline and as soon as I have the choice to use another airline I will be doing. I am not sat in the airport waiting for another delayed flight, they assured the customers the flight will be boarding at quarter to as the flight it delayed, yet it is now ten minutes over that time, which is another blatant lie they tell the customers weekly, not only do they never leave on the stated time, they also never leave on the time they state the flight is delayed till.

✅ Trip Verified | Barcelona to Manchester. An unpleasant experience right from the time of booking the tickets. The airline is a joke. They charged extra for baggage. And again 110 euros extra in the airport to issue boarding passes, as we had not checked in 2 hours prior to departure. Not encountered this with any other airline. The tagline says Fly cheaper, however I found the airline to be "really cheap", and tickets very expensive. Would advice to give this airline a skip.

✅ Trip Verified | The flight was delayed 3 hours. We were kept in the airplane for this time. Cabin crew were useless, they did not provide any information. When someone told them that it is not ok not to say anything about the delay, they answered rudely “you were happy when you paid the cheapest ticket on the market, now face the consequences”. I will never fly with Ryanair again.

✅ Trip Verified | Bordeaux to Copenhagen. The flight was late. Cabin bag policy is inconsistent. Staff are cold. Rules are made to apply as many extra charges as is possible. I am used to flying with Ryanair, used it for the past 7 years, and do not expect luxury. But the quality of service gets worse and worse.

✅ Trip Verified | Athens to Santorini. Don't book your flight with this airline. This airline charged us 274 euros for the boarding pass and baggage on top of our flight. A rubbish check-in policy that only allows you to check-in online until 2 hours before the flight or else you’ll be fined. The policy was not stipulated or highlighted on our booking confirmation. Aside from that, we were charged extra for bringing hand small trolley as they only allow small bags.

✅ Trip Verified | Cologne to Marrakech. They hide their 50 dollar crazy fee to just get a boarding pass at the airport. Will never fly with them ever again.