Ryanair

✅ Verified Review | Malaga to Manchester on Ryanair. Unhappy with the customer service and attitude of the staff. When my flight was cancelled I was surprised with the lack of empathy and assistance that Ryanair staff offered. They did organise an alternative flight, however ignored my friend and I on numerous occasions, sent us running around the airport looking for our luggage without direction, shouted at other flyers whilst they were attempting to organise their return, did not offer food and drinks vouchers and were just unhelpful. Our luggage was left abandoned in Arrivals with no supervision whilst other desks were manned. It was a very scary experience for me never having a flight cancelled before. On my rescheduled flight boarding was delayed by 40 minutes as the check in staff did not offer hand luggage to be stored in the hold and the flight staff again looked very unhappy in their job resulting in a very depressing flight home. I expect better and would reconsider flying with them again.

Leeds to Fuerteventura return in May, excellent both ways and good service. Nice cabin crew, landed early on both flights and for the price I paid an absolute bargain. I will fly Ryanair again. The way they get aircraft turned round is a bonus for passengers.

Manchester to Bratislava. Ryanair have much improved since I last flew with them around 5 years ago. Cabin crew both ways were friendly and their new uniforms look the part. The two bag policy is good and it sets them apart from other carriers and I'm glad they no longer micro examine the size of every carry on bag in the hope of eliciting some more money for a minor infringement - but truth be told, they've a lot of ground to make up on other low cost carriers who started to improve their customer experience long before Ryanair did. The seats are uncomfortable and cramped. No seat pocket annoys me and puts me off buying anything (still way overpriced). As does the broken tray table with a 45 degree slant meaning anything placed on it rolls into your lap. The fan fare on arrival irritates and is frankly crass. The seat rest and overhead bin adverts make remind me of a bus. The toilet is cramped. The occupier of the aisle seat next to me had a bag that didn't fit under the seat in front of him resulting my having to clamber over it to get out mid flight. That'd be fun in an emergency. I know they are upgrading their fleet with new seats and interiors and I realise they make a lot of short journeys so wear and tear is inevitable, but Easyjet manage to provide more comfortable and clean aircraft with a better environment so why can't Ryanair? Particularly as their prices are no longer quite as competitive as they were. I'll use them again where I have to but given a choice of paying 1/3 more and travelling with someone else, I will.

Short european hop from Madrid to London Stansted with Ryanair. Check in on-line and no baggage. Slight 20 minute boarding delay and first 90 or so bags allowed free onboard. Quick departure and a very slow cabin service. Not sure why the crew took so long this time but they looked very smart, good presentation and interested in the service and customers. Had a 10 euro meal deal which was not bad value for money. Arrived a few minutes late and quick exit. Fantastic value for money at 55 euro single. Overall and once again, I am more than satisfied by Ryanair.

✅ Verified Review | Never been a huge fan of Ryanair from past experiences but I acknowledge they provide an A-B service at a generally good price and that is why they are so popular. I wasn't expecting much from this recent trip I made from Stansted to Gothenburg but I came away feeling I'd do it all again if this is what I can get for my money. On time flights, clean airplane, friendly cabin crew and excellent choice of on board products. Yes, they are a hard seller and the rules are what they are, but we should all know that by now, and for the price you pay nothing comes close. If you want a weekend away in Europe at a low price why would you look elsewhere?

✅ Verified Review | I flew with Ryanar on Friday (29/4/16) and Monday (2/5/16) from Brussels to Pula and it was great experience. Crew were fantastic. I don't know what other people are complaining about, for such a low price, I couldn't ask for more. A passenger in front of me almost fainted and the crew helped her in the best possible way. Seats aren't the best, the plane doesn't look the best, but for the price I paid, it was worth it. I'll continue to fly with Ryanair as I had no complaints.

Dublin to Malaga return. Outbound on new aircraft with new interiors, and found seats comfortable with thankfully still no recline, leg room decent for flight duration. Malaga based crew were very good and friendly. Return trip on older aircraft, again a very good Malaga based crew who looked after all passengers very well. All flights on time and great price. Delighted to see end of former let's make travelling as much hassle as possible business ethos.

Flew London Gatwick to Belfast International. The flight was on time and as I had business plus I was able to pass straight through priority security which was a breeze. We were on a new plane with the Boeing sky interior, which is so much better than the older interiors. The legroom was good I thought for a short haul (I'm 6 foot 4 and could move my legs). Crew were very friendly and professional throughout the flight. We were on time as always with Ryanair, and for £20 return I can't complain.

Good to see the customer service improvement continues. Ryanair flights from Girona to Stansted on time and arrived early in both cases. Crew on both flights helpful, efficient and friendly. The petty rules and surly attitude seem to be things of the past. I never thought I'd see myself saying this but not only is flying Ryanair cheap, but actually becoming quite pleasant, as opposed to an ordeal. Long may it continue.

✅ Verified Review | I flew Ryanair from London Luton to Malta in Business Plus. What made the difference and prompted this review is that they have introduced priority bag drop at Luton. When this is combined with an extra legroom seat and priority access through security, I would have to give the service 9 out of 10.