Qatar Airways

✅ Trip Verified | Tunis to Doha. Flying with Qatar Airways A350 Business Class was something that you must have once in your life. Everything was as expected, from boarding to Cabin and flight entertainment until the finest details. But in Doha my luggage came out So late, even with the priority sticker. It was damaged and didn't realize it before reading the hotel room. I wrote a claim to their Baggage services. Even after sending many reminders you only get replies with "we are investigating ".

✅ Trip Verified | Athens to Manila via Doha. Due to an early morning domestic flight I arrived in Athens at about 10:00 and proceeded to look to see if I could check in early as I had a long and complicated flight and some things had to be checked however check in staff refused to check my documents and asked to return in the afternoon at approximately 16:00 hours. I was at the check in at 15:30 hours and just as predicted airline staff had never seen a case like mine and had to check, I was the last person to be checked in. The person in charge in the afternoon apologized for the long wait but damaged was done.

✅ Trip Verified | Amsterdam to Doha. This airline offers reasonable prices. The seats are good and well-maintained, the toilets are clean, and the foods and drinks are generously served. I have also had the opportunity to fly in their business class. I am not surprised why this airline is voted as one of the best.

Not Verified | Manchester to Bangkok via Doha. Flights were perfect check in staff at Manchester appalling. Whilst checking in at business class, a rude man interrupted and demanded a biz class sticker for his hand luggage - he was an economy pax and proceeded to demand the attention of the check in woman who disregarded me. The woman then assured me that my Card details were in the system but no points have been credited but this is typically Manchester. Total disinterest and apathy compare this to Bangkok where attention is exemplary. The lounge they use in Manchester is woeful However, in the air they are peerless and simply amazing. I have sent a complaint to the head office in Doha in the hope that this is addressed.

✅ Trip Verified | Gatwick to Bangkok via Doha. Both flights left on time after a speedy organised boarding. First leg to Doha on Boeing 777 was far better than second leg to Bangkok on smaller A330. Seats were comfortable and IFE had lots of films and TV programmes to watch. Food served was OK and crew were friendly and did their job well.

✅ Trip Verified | Adelaide to Doha via Edinburgh. This was the worst flying experience and they managed to lose my bag. My biggest problem was that I couldn't claim on travel insurance until Qatar had closed their case and issued any compensation. This has taken 3 months so far and over 40 follow up emails. They keep coming up with a reason that the file hasn't been finalised, set a date they will have it done by (between 5 days and 2 weeks) and then miss that deadline.

✅ Trip Verified | Cape Town to Edinburgh via Doha. Cape Town to Doha flight was initially delayed to 14:30. At 14:30 via screen display informed flight indefinite delayed. At 3pm announcement that flight was cancelled and passengers direct to a gate B 1. Information regarding reason for delay was poor. Most staff unable to give information. About 30 minutes later advised that we will be put in hotel. This was at 1630 and at 1815 about 40 passengers continue to wait on a bus to a hotel. Very disappointing customer.

✅ Trip Verified | My journey with Qatar was an adventure. I was flying out with my dog, a native Sri Lankan dog (breed was mixed/mongrel) and it was a nightmare to book. To be fair, it wasn't bad the first time - mixed breed was okay. Unfortunately I had to change the date of my flight and rebook my dog onto the flight, and that's where the nightmare began. The staff wanted to know what breed my dog was, despite my dog not having a breed at all. I called them on a Friday about the dog, they said I would hear from them within 48 hours. That following Wednesday I had to call them because I hadn't heard anything yet, only to find out they never processed the dog in the first place and my flight was that Sunday! Despite not having any problems with "mixed breed" the first time, I had loads of problems now. Mixed breed wasn't okay, despite stating it definitely wasn't one of the dogs not allowed to fly. Mongrel wasn't okay either. I eventually got approved just over a day before the flight. It was an absolute nightmare to deal with - but from others I heard that Qatar was one of the easiest airlines to deal with for pet transport, and no one had any problems so far (there have been hundreds of Sri Lankan dogs transported with Qatar before this problem). The flight itself wasn't bad. We departed Colombo on time, staff were great during check in and checking my and my dog's documents was really easy - the manager was even excited to see my dog, and her and another staff member dedicated their time to me, in my own queue. The staff on the plane were nice too, both from Colombo-Doha and Doha-Amsterdam and assured me my dog was okay, even checking with the pilot to make sure the dog was on the flight and the pilot was aware of the dog. The flight itself was comfortable, good movie selections too. The only thing that bothered me was a lack of legroom on my Doha-Amsterdam flight, because the row in front of us had 4 seats and our row had 3 seats, leaving less space for me because of the seat in front of me. Me and the dog arrived safely and they even changed the dog's bedding during the layover, so I'm happy about that. If it wasn't for the nightmare of booking my dog onto the flight, it would've been great.

✅ Trip Verified | Cape Town to Brussels via Doha. I love Qatar airways.The cabin crew is friendly, accomodating, genuine, helpful and professional. The food is lovely and entertainment is great! The toiletry bags have something to assist with dry lips. Qatar airways is always my first choice airline.

✅ Trip Verified | Denpasar to Bucharest via Doha. Our experience with Qatar Airways was rather disappointing this time. Some of our food onboard was barely eatable. and transfer in Doha was by bus. On two legs the lunch option we chose was not available anymore. The Boeing 777 seat comfort is good and IFE also has good variety, although WiFi was unavailable.