Qatar Airways

✅ Trip Verified | I booked my Business Class ticket to Baku and received the ticket/email on the same day. On the day of travel, I received a phone call telling me that the flight is overbooked and if I can take the next morning flight at 7:30am. I told the Representative that this is not possible as I have Business Commitments early morning next day of travel, then he confirmed that no change will be processed. Upon arrival to the airport hours before departure, I was informed that Business Class is fully booked and there is no seat for me, so I will be downgraded to Economy Class. I objected on tat and he asked me to wait till he tries with other passengers. After more than 45 minutes, he returned back saying it is impossible to be seated in Business Class. I was forced to downgrade to Economy Class and raised a complaint for compensation, but they offered me $125 which is not even equivalent to the time I will waste to fill the amount of documents they asked for compensation.

✅ Trip Verified | The flight from Brussels to Doha was done with a 787 without Q suites. Service was outstanding however the meal - a breakfast - was rather limited for a 6 hour flight. Ample choice of very good wines including both regular as rosé Champagne. The amenity bag is also on the small size. There was constantly service of drinks during the flight . In Doha airport the passengers were brought to the airport by coaches - separately for business. I was happy to be able to eat something at the very luxurious business lounge at Doha airport very good service, good food and very good drinks. The short flight to Dubai was on a 777 with Q suites - a small tasteful meal was served.

✅ Trip Verified | The flight from Dubai to Doha was done in a 350 with Q suites - a small but decent meal was served with a smile from Doha to Brussels in a 787 without the Q suites. I was happy that despite an early departure a lunch was offered instead of a breakfast - there was decent choice including lobster and nice fish. Great wines even including a Meursault and Champagnes both regular as rosé. Exceptional friendly service with attention to details.

✅ Trip Verified | I am now enjoying the flight from Casablanca to Moscow via Doha. Everything is over expectations! On of the best airlines, in my opinion. Appreciate the professional service and staff.

✅ Trip Verified | Manchester check in not good, disorganised shambles. To travel premium you expect less time to queue this was not the case at Manchester, 45 mins to check in. Flight then delayed after passengers hit the gate area, no social distancing, no queue control between passengers. Onboard Qsuite is ok, lacks the little touches of other Middle East carriers such as Emirates; dine on demand was a no for me, drinks glasses are collected but I was not asked if a refill On arrival in Doha it was a dash to the lounge to grab a shower, but refused entry to the business lounge as the flight was due for boarding in 20 minutes. So off we go to the gate, 1 hour later still sat there and flight again late. Crew ask what you want for breakfast at this stage it’s was 8 hours away. I asked can I order after take off, no was the answer as limited food on board. Arrive in Cape Town to be meet at the gate sorry u have no bags, go to lost luggage and fill out a form. 1st 2 days of the break trying to find out where the bags are, had to go buy essentials and clothes. After 36 hours bags arrived, no compensation. Day 6 we receive a schedule change for the departure is pushed back a day, day 9 another email to say the flight has been cancelled due to operational reasons and we apologise for any inconvenience caused. You can benefit from the flexible re-booking policy and change your travel date or destination free of charge within the same booking class (fare difference will apply), or request a refund for the value of your ticket to the original form of payment with no penalties or refund fees. Only problem as Qatar has already changed the flights no changes according to the system can be done, so it’s refund number 2 with Qatar and rebook with BA.

✅ Trip Verified | This flight had a good hard product backed by poor service. There were a bunch of male flight attendants who did not care about their customers. The choice of menu items were not available, and the flight attendants were late to respond. They were more interested to sit and chat amongst themselves. The business class seats were fantastic with maximum privacy and excellent comfort though. Doha airport business lounge was also exceptional as it has always been. Overall experience was good except for the food availability during flight and poor service provided by flight attendants.

Not Verified | Abu Dhabi to Brussels via Doha. It was such a perfect flight, crew was super helpful and flight was really on a high level of professionalism in terms of service. I didn’t even feel the time! My wife felt exceptional comfort, in fact we both had one of the best flights in our life.

✅ Trip Verified | Overwhelmed by Qatar Airways in flight service in Business class from Chicago to Doha QR 724. Awesome experience. I would like to thank all the crew members (Lee, Tanaya, Ravi, Wioleta, Chutimon and Preet) for making it unforgettable and memorable flight.

✅ Trip Verified | Amazing experience, new comfortable aircraft, professional staff, great food and beverages served. Very comfy seats. Convenient transfers in Doha Airport.

✅ Trip Verified | Without a doubt, Qatar Airways is 5 stars. Cabin crew is professional, caring and attentive. Airport is organised, clear signage and fantastic restaurants and Lounges. My only comment is to improve delayed flight information. Fantastic 5 star Airline.