Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1083 reviews
8/10
5 star Skytrax Rating
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9/10

Qatar Airways customer review

(Australia)

PER-DOH-LHR on 13 August and LHR-DOH-PER 24 August. 777's all flights. I had a great experience. Staff were very attentive plenty of drinks offered between meals. Food was adequate and on the longer legs there were sandwiches and cakes available in the galley. Seating comfortable the 3-3-3 configuration helps enormously. I was able to stretch out a bit due to some empty seats on the longer legs but even on the packed DOH-LHR flights it was great to have the leg room. The Oryx entertainment system was fine for me. Some new releases and plenty of old favourites. Nice to get an amenity kit on the longer flights also. I would definitely choose to fly with Qatar Airways again but it will be even better once the new airport is built in Doha.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
6/10

Qatar Airways customer review

(United Arab Emirates)

DXB-DOH-BCN 2013 July 19th. A good flight overall but it quality of service went without a doubt down those last months. Always the same mess at DXB Terminal 1 check-in counter Dnata handling group is really a disaster. For this only reason you might prefer to fly Emirates which does not outsource its Terminal 3 to Dnata. Doha airport also was chaotic with very long bus rides and disorganized ground staff. Food service was appalling on DXB-DOH leg (a half burnt-half frozen spinach "sandwich") however breakfast and snack served on DOH-BCN flight were both good without being outstanding. Cabin crew were very professional and attentive to the aircraft's cleanliness. QR remains a good choice.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
6/10

Qatar Airways customer review

(United Kingdom)

LHR-DOH-BKK return in economy. A frequent flyer with Qatar since 2009 I can say that they have really gone "downhill" and no longer deserve a 5* rating in economy class. While the aircraft are still modern with new aircraft always arriving the seats spacious (except for 787) and the in-flight entertainment is good the food and drinks have really become poor. They are as bad now as on many US carriers or worse. In contrast in 2009 Qatar had gourmet restaurant quality food. The levels and quality of service from most cabin crews has also declined to being very average. It is very rare for example to see a tray of drinks being carried around now between meals. Overall I would not recommend Qatar Airways any more.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
7/10

Qatar Airways customer review

(Egypt)

CAI-DOH-MCT. First sector was served with a very newish A320 which to me offered more comfort than travelling on an A330 or even a 77W the small a/c came equipped with PTVs wide selection of audio and video entertainment all you need and more for this medium haul flight. Food was better than my last EK trip last week but served in very small amounts. Transit in Doha was critically short in time however its nowhere close to EK's T3 at DXB. The next leg was a short hop to Muscat served with a very old and torn out A320 with over head entertainment system. Bottom line I choose QR because they offer the best fare every time I fly this route and its worth every penny.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(Singapore)

SIN-DPS-SIN. New B777 with 3-3-3 in economy vs 3-4-3 with Emirates giving plenty of room width ways and I could quite comfortably stretch out length ways. Nice cabin interior cabin crew responded quickly to the call button. Meal adequate for a two and a half hour flight in Y class. No news papers or magazines but the Oryx inflight entertainment would keep you from getting bored. Baggage allowance of 23kg adequate for a long weekend in Bali but Emirates and Etihad are now giving 30kg. Business class seats looked wide and comfortable compared to Etihad's which are a bit narrow. I look forward to flying on Qatar Airways again they are now on my favourite airline list.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
4/10

Qatar Airways customer review

(United Arab Emirates)

SIN-DPS return. SIN-DPS section delayed by an hour no explanation or apology given. Great seats and IFE. No blankets available food was like economy class food on chinaware. No Indonesia immigration cards so a further delay at DPS airport. DPS was a crowded lounge the comfortable section with sofas was for Qatar Airways crew on the flight. DPS- SIN average in terms of service and catering. Not really what I expect from a 5 star airline especially when flying business class.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Qatar Airways customer review

(Australia)

I would certainly fly them again. The Service was good the seats were roomy and the food delicious. I also liked that the flight length from Perth to Doha and then to Manchester was great. It was 10.5 hrs from here to Doha then 6.30 hrs from Dhoa to Manchester. Keep up the good work.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(Thailand)

BKK-DOH QR 615 April 2nd 2013. DOH-ZUR QR 061 April 3rd 2013. CDG-DOH QR 016 April 15th 2013. DOH-BKK QR 608 April 16th 2013. The crews are very polite helpful and very welcome. They are very service-minded. The leg room and foot rest is good.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(Australia)

Flew first class CAI-DOH on QR503 on 8th Aug 2013. Qatar VIP lounge in CAI is a dump. VIP lounge is roofless and full of flies and A/C is pathetic. Can't really blame Qatar here it's an Egyptian problem. 95% of Qatar staff in CAI were good. Left CAI 20 mins early at 06.00 hrs. Travelled on Airbus A321 and was disappointed to find seats did not fully recline. Stewardesses and stewards were attentive and well-trained. Food and drink on board was top class. Aircraft was clean and fairly new and everything worked. Got to DOH and had 15 hr layover in VIP lounge there which is nothing short of outstanding. Showers TV's free internet recliner beds for snoozing massage chairs manned security lockers family area business facilities. Food and drink availability in VIP lounge is exceptional and all staff were eager to please courteous and well-trained. This airline is punctual and truly a 5 star airline and I will fly with them again anytime.
Cabin FlownFirst Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Qatar Airways customer review

(United Arab Emirates)

I took a flight to London on 17th July with my 3.5 year old son and wife. Travelling with kids is not easy as they constantly require something to focus their attention to without which they can easily get irritable. We were hoping that the inflight entertainment system would provide ample entertainment to keep my son occupied. Unfortunately the entertainment system suffered technical problems throughout the journey from Doha to London and none of us were able to watch anything. Eventually it turned out to be a boring flight as well as a stressful one. What's more the pilot did not even acknowledge that there was a problem as he should have at least apologized to all the passengers with regards to this shortcoming.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes

Qatar Airways Photos

QATAR AIRWAYS, the national carrier of the State of Qatar, is one of the fastest growing airlines with a modern fleet of 179 aircraft flying to more than 150 key business and leisure destinations across six continents. Qatar Airways is a member of the oneworld global alliance.

FIRST CLASS

A380 aircraft provide 8 first class suites, in 1x2x1 cabin layout.

flat_seatsFlat bed suite
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat &/or USB power
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas (*not all flights)
AmenitiesAmenity kit
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BUSINESS CLASS

Typical seat layout of 1x2x1 (eg. A380, A350, B787) or 2x2x2 layout (eg. B777).

flat_seatsFlat bed seat
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat &/or USB power
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas (*not all flights)
AmenitiesAmenity kit
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ECONOMY CLASS

Qatar Airways aircraft cabin/seat layouts can be viewed on the Seat Map in menu below.

Seat pitchSeat pitch : 31-33 inches
Seat widthSeat width : 17.5 -18.75 inches
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat/USB power (*not all flights)
AVODAudio / video on demand
DiningComplimentary meals
WinesComplimentary beverages & wines
SleepingPillows & blankets supplied
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SEAT MAPS

View aircraft seat maps for Qatar Airways fleet. We have provided you a direct link to Qatar Airways Fleet information page, where the most up-to-date information should be available.
» View Seat Maps

LOUNGES

At Doha Hamad International Airport, premium customers may use the luxury Al Safwa First class and Al Mourjan Business class lounge.

Lounge SeatingExpansive seating options
Lounge showersShower rooms
WiFiLounge WiFi
Work StationsWorkstations / business centre
power_iconCharging facilities
AVODTV facilities
DiningBuffet & a la carte Dining
WinesSignature bar service
SleepingQuiet room / rest area
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» Qatar Airways lounge reviews

IFE

Qatar Airways recently launched Oryx One, an enhanced interface for its inflight entertainment system, increasing the number of movies and TV shows on board from 950 to up to 2,000. With the very first dual-screen interface, onboard A350, A380 and Boeing 787 aircraft, customers can multitask - like play a game on a handheld device as you wait for a movie to load on your personal screen.

ONBOARD WIFI

Stay connected with OnAir mobile service. WiFi services are available onboard Qatar Airways A380, A350, Boeing 787, A319 and selected A330, A320 and A321 aircraft.

AWARDS

Qatar Airways was one of the first airlines named as a 5-Star Airline. Qatar Airways won Airline of the Year, Best Business Class Airline Seat and Best Airline in the Middle East at the 2015 Skytrax World Airline Awards. This is the third time Qatar Airways has won this prestigious and coveted accolade of Airline of the Year.

» Airline Award results