Qatar Airways

Not Verified | New York to Dhaka via Doha. It was the best flight I ever had. It was like I was in heaven. The staff is really nice. The food was really neat even Emerites can’t get even this good food.

✅ Trip Verified | The worst customer service I have ever experienced. I have been given the run around trying to get a ticket refund from a flight that was cancelled due to unforeseen technical difficulties. I am absolutely speechless how bad it is, I don't even know where to start.

✅ Trip Verified | Route: London Heathrow - Doha Hamad International. This flight was flown by the Airbus A380-800 of Qatar Airways, our seats were in the small economy cabin on the upper deck at the back of the plane. I suggest choosing the seats in front of the bulkhead because the recline is not restricted and there is extra space under your seat as well. The overhead lockers on the side are very small, only backpacks can be stored up there. The service is much faster due to the small cabin size and the Qatar flight attendants always deliver an impeccable service.

✅ Trip Verified | Budapest to Singapore via Doha. We flew with our two babies and the crew was extremely helpful and understanding on the whole journey. The upgraded airport in Doha is also very pleasant.

✅ Trip Verified | Kuala Lumpur to Geneva via Doha. Incredible service on both sectors. The crew gave their all to treat passengers as guests in their own home. That's the only way to describe it. Pleasant, attentive, genuinely caring. Constantly bringing round drinks and offering extra snacks. The restrooms were kept spotless throughout. This airline recruits good people and trains them exceptionally well. Regional competitors don't even come close.

✅ Trip Verified | Nairobi to Doha. I want to thank Qatar Airways for this quality flight. The crew member was very professional, ready to help, always smiling and very active. The quality of food was very good for economy class. Well cooked and good taste. Thank you very much.

✅ Trip Verified | London to Kuala Lumpur via Doha. LHR-DOH in A380 20A. The lounge in Heathrow is nice with some attentive staff. Food offered are great. The business class cabin is fully occupied. The cabin is clean and bright. Welcome drink of Lime and Mint is delicious. Seat is comfortable. Blanket appears comfortable, soft and thick but too warm to be used in the cabin. Food is good - beautifully presented, not too salty as in another middle-east airline. Not a fan of the dessert though (sticky pudding). Cabin staff is extra-ordinarily great. Efficient, tentative, friendly and doing all her best to make you feel super welcomed. Inflight entertainment consist of a good variety of selection and 30mins complimentary wifi is available and of acceptable speed. DOH-KUL in A330 5A. The cabin is half full. The seat is rather cramped - good thing that seat 5B is empty. Plane look rather dated but clean. Cabin staff amazingly efficient and friendly as well.

✅ Trip Verified | Vienna to Denpasar via Doha on 11 October, wheelchair assistance requested to an from the airplane doors. In Vienna it worked perfectly, so in Denpasar. In Doha the service was a shame. We were trapped for about 45 minutes in the elevator which should us brought down. It had about 33 degrees and no AC. Then we had wait on the ground for another 10 minutes for transportation. Let me express my disgust about this issue.

✅ Trip Verified | The website only permits one trip, but I wish to provide feedback for both inbound as well as outbound. The outbound was great, as I have come to expect with QR (who I have been flying with long haul premium for about 4 years). Nothing to be faulted. The 787 was a great business class, enhanced by the quality of the product and service. On the other hand, the 777 from Doha to JFK took the business class experience to a totally new level. The QSuites product, in my mind, is the best business class offering around, which compares favourably with the FC offering of some major airlines. Not to mention the numerous onboard staff and their fantastic service - in particular a young gent who led the onboard team from Doha to Jakarta on the return leg was outstanding! This is not to ignore the contributions of the other young gents and ladies who made both my trips a totally memorable experience. To summarise, QR business class was an outstanding product, mainly thanks to the commitment of their people. QR QSuites takes this to a totally new level! To get the perfect product, QR should either provide free internet for their premium customers (and reduce the pricepoint for the economy) or be more generous with the allowances, and reduce internet access prices. I suspect that this will happen soon anyway.

✅ Trip Verified | Dallas to Kathmandu via Doha. I am satisfied with the flight experience. Ground service experience was very bad at Dallas baggage size was a big deal. The staff was not bothering to put an extra effort to put my luggage in the size measuring container once the wheels of luggage obstructed the baggage to fit in - I managed the wheels after that the luggage fits in and she gives a smile and says you dont have to pay for this now.