Qantas Airways

✅ Trip Verified | Adelaide to Melbourne. Evening departure from Adelaide with a fantastic crew who worked hard, interacted with pax and delivered a great service. The meal was a choice between a chicken salad and a veg pasta. They were very generous with drinks service and worked pretty fast but very efficiently. Hats off to this wonderful team.

✅ Trip Verified | I was through checked from Colombo to Adelaide on this SriLankan code share flight and had no problems in picking my bags and dropping them once again in Melbourne. The staff at the automated gates were very friendly and helpful. The lounge was busy but well stocked. Onboard it was nothing special and the customer affairs manager never addressed any business class pax by names. There were two choices for dinner but water was never served and no refills unless if you asked. No pillow on the seat. There were 03 head sets stuck into the seat pocket obviously not checked and not cleaned prior. Considering Sri Lankan regional flights this was way below standards.

✅ Trip Verified | Very easy and fast check-in at Sydney airport. An excellent three hour flight from Sydney to Auckland! It was a non stop service from attentive, polite, smiling and talkative cabin crew. For at least two hours of the three hour flight they were all serving a very good meal, constantly refilling glasses, offering extra desserts, coffees, teas, etc. Cabin crews and many airlines should learn from Qantas what service is about and how to get passengers/customers to want to fly with them again.

✅ Trip Verified | Hong Kong to Sydney. Check-In was a breeze, with security and immigrations located right next door. After the visit to the Lounge, I headed to gate 23 for boarding. There was a last minute security check, which I thought was unnecessary. I was attended to straight away with an offer of drinks, pyjamas and amenity kit. There was a delay due to congestion and we departed an hour later. Once airborne, dinner was served and It was delicious. After dinner, a turn down service was offered and my seat became a comfortable bed for the red eye journey home. 2 hours before arrival I was served breakfast and again everything tasted great. The FA on this flight were incredibly attentive, they were always present and offering additional services to make my experience more enjoyable. Lastly, the Customer Service Manager came around twice and thank me for flying with Qantas. Looking forward to the next journey.

✅ Trip Verified | Cairns to Townsville. This was a short 1 hour flight that turned out to be a pleasant surprise. The seat was comfortable and they served a small snack and a beverage. The staff were friendly. Overall it was good value for money. There are several smaller airlines serving this route and I have used some of them but their service is not comparable. Pleased with Qantas and will use them again even on short flights.

✅ Trip Verified | Dubai to Melbourne. My Emirates flight was operated by Qantas. I was very disappointed with the experience. First, the meals are substandard for a long international flight as they only served one hot meal just before landing. The chicken wrap and the pizza boxes were the worst food I ever ate on a plane. Second, it was so cold inside the plane and their blankets were thin. They keep running out of things. I dont know if it is because of my seating but i never received enough drinks or complete food as they kept running out when they got to my row. Fourth, the entertainment options are very limited and entertainment controls like remote and headphone jack were uncomfortable to use.

✅ Trip Verified | Sydney to Los Angeles. A trip to LA on Qantas and the Boeing 747-400 . This leaves at 6.25 pm as QF17 and gets in at 1.30pm on the same day. A superb time to arrive as QF11 (which I prefer as its the A380) gets in at 6 am and just a pain unless you have booked a hotel room for the night before also. It was a light load and so plenty of space. Usual QF standards of food ie satisfactory. The FA's were professional and friendly. The B747 was/is a great aircraft but its showing its age. The A380 style seating does lift it a bit although the seats themselves look a bit smaller than on the Airbus. The washrooms are well used! One notices the noise levels the most compared to the Airbus but it is a plane designed in the 60's. On time departure and arrival; the immigration lines at LAX were very light, automated entry and out into the taxi to LA within around an hour of leaving the aircraft. In summary, Qantas it is time to move the 747 to the old folks home.

✅ Trip Verified | Flew Perth to Singapore. Check-in at Perth counter is easy. As a oneworld Ruby member, I was able to use the priority check-in lane to avoid the queue. On board the aircraft, the aircraft looks clean, neat and tidy, although I wish Qantas would deploy a larger aircraft such as A330 on this sector. Amenities include a water bottle, pillow, blanket and earphones. No fixed headrest onboard. Cabin crew announcements were clear. They are fairly attentive and friendly. The inflight meal choices are chicken salad, vegetarian eggplant masala with rice and naan, beef brisket withg polenta. All meals come with warm and soft garlic bread. I chose the beef brisket. The vegetables were overcooked but the polenta was delicious. The beef brisket is cooked to perfection, soft, tender and almost divine, if you pair it with a bottle of shiraz or merlot! It melts in the mouth when you eat it. IFE choice ranges is average and the touch screen not very responsive and occasionally lags.

✅ Trip Verified | Returned to Sydney yesterday from the Gold Coast flying Qantas instead of Jetstar. Aside from the obvious benefit of free luggage, we were very disappointed to once again receive a substandard meal for lunch. This was on top of our lunch served flying to Coolongatta, where a lukewarm, tasteless sausage roll was our Neil Perry designed delight. Don't waste your money flying Qantas to holiday destinations such as OOL. Fly Jetstar, pocket the difference and take yourself out to lunch on arrival.

✅ Trip Verified | Sydney to Hong Kong. My first time on a Qantas A380 and it did not disappoint. Fortunately, during peak season the A380 is used and as an added bonus the First Class seats are used as Business Class and I was lucky enough to score 1A as my seat for the 9 hour journey. Cabin Crew were attentive before and after takeoff, and during the meal service, constantly keeping an eye to see if anyone needed further assistance. The Customer Service Manager genuinely welcomed me, along with other passengers during the flight. Definitely a step up from some of my previous Business Class experience. Seat was comfortable and has so many functions which can be easily controlled from a tablet. The food selection was delicious and well prepared. The overall experience during this flight has left a good impression within me. Can't wait to see the consistency of my return journey.