Qantas Airways

✅ Trip Verified | Auckland to Brisbane. I used to always get acknowledged as a Frequent Flyer Gold member when flying but in the last six + flights I’ve had with Qantas from Australia to New Zealand and back I’ve noticed I’m not acknowledged anymore. It must only be Platinum members flying economy. That’s all good however you would also give me an express lane card to use when landing in Brisbane at night so I thought I’d mention that there isn’t an express lane at night so when I saw you giving them to Qantas frequent flyers I had to giggle imagining when they got off the plane. I can only imagine they are Platinum and above because I don’t get them anymore or get welcomed onto the plane like I used to. I flew last night and noticed a lady acknowledged the gentlemen in front of me then moved to my chair and I thought I’m getting welcomed back. She stopped, looked at me then moved to another man who was supposed to sit next to me but decided he wanted to move to an empty row for the space and went to him. Maybe I don’t look like a frequent flyer which is ok too. Then the manager comes through acknowledges the man in front, stops by me and kept moving. I thought maybe he also forgot the man who moved too. Qantas I only stuck with you because I would fly Emirates and you give me so many reasons to ditch you.

✅ Trip Verified | Melbourne to Brisbane. Uneventful smooth flight, departed and arrived on time. Sweet biscuits for afternoon tea were very nice. Flight attendants were fine. Bag arrived quickly on the carousel.

✅ Trip Verified | Melbourne to Brisbane. I was on a codeshare flight. My shock was at the airport when I found I’d been downgraded to economy. That I could live with but then apparently the weather in Melbourne caused a 2.5 hr delay taking off. Other airlines flights were not delayed, they took us for fools buying this lie. When we finally boarded the crew were miserable and surly. The lunch was awful. Choice of a Small ham sandwich or a few tiny morsels of chicken with a couple of wedges. A happy meal is bigger. The service and quality has slipped so far. Sad to see this one great airline slip so far. There were a few movies/TV shows on the back of seat screens. There was rubbish in the seat pocket in front and we don’t even get the magazine any more.

Not Verified | Brisbane to Sydney. Incredibly disappointed with the lack of professionalism shown by Qantas staff today in handling flight cancellations due to weather. My flight was schedule to leave at 18:35 and was cancelled at 08:50 that day. However, I was not notified. When I got to the airport to check in I was told I would be put on the last flight that left at 20:45. I asked why I had received no notification and was told that they had attempted to call me earlier that day. I had missed calls from a private number but no voicemail and was expected to understand that as my formal notice of cancellation. At my departure airport I explained that getting into my home city 2.5 hours later would leave me stranded at the airport as the person picking me up was unable to do so at such a later hour and I was unable to arrange an alternate without more notice. I was told I would receive a cab charge to assist me and compensate for the inconvenience. When I got to Sydney I was denied any assistance and was told I was just one of the thousands of people that had been stranded that day.

✅ Trip Verified | Myself and my work colleagues had the best flight thanks to the cabin crew. In particular was a stewardess and other crew that looked after us at the rear end of the plane. We flew from Sydney to Perth on QF571 and crew were humourous, entertaining and could not do enough for us. We had such fun on the flight that we even got selfies with them. I have been telling all my friends about this trip.

✅ Trip Verified | Johannesburg to Sydney. Very unpleasant flight which started with me being bumped off my pre booked bulkhead seat. Only 300ml of water provided for a 12 hour flight, poor service, dirty toilets and insufficient hot meals for breakfast, this for passengers in the front of economy which get served first. Very expensive economy flight and I could have flown to Europe from Australia on a decent Asian or Middle Eastern airline for half the cost of the Qantas flight.

Flew Brisbane to Melbourne. Departed and arrived essentially, on time. Smooth flight. Flight attendants were fine. I am loyal to Qantas, but 'lunch' was either pistachio and cranberry (I'm allergic) balls or soy chips, which numbered about 7. The flight was from 11am to 1.20pm. That 'lunch' was pathetic. I wasn't expecting a smorgasbord, but something more would have been appreciated.

✅ Trip Verified | Melbourne to Auckland. Excellent flight, on time departure out of Melbourne. I quite like the new look of the cabin, black quilted pattern seats which were reasonably comfortable. The crew were very friendly and pleasant. This was the first time I'd ordered a vegan meal due to a change in my dietary requirements, I was very surprised how good the meal was, ratatouille with couscous accompanied by a nice glass of Ozzy red. It was a great touch when the crew came through with ice cream which of course I took and gave it to my daughter. I managed to take in two movies from the entertainment options. We got into Auckland 20 minutes early, a good end to a great flight.

✅ Trip Verified | I enjoyed the flight from Sydney to Melbourne. It departed and arrived on time. The staff were very cheerful and efficient. The dinner served was not large (roast chicken), but fine for a short flight. The wine was excellent. There was no seat back video screens but that did not matter for such a short flight.

✅ Trip Verified | Unfortunately the trip from Melbourne to Sydney was delayed by over 30 minutes. Apart from that it was a very enjoyable flight. The staff were very friendly and efficient. The dinner (salad) was very tasty and it's always nice to have free drinks. Seat back screens were a pleasant surprise as well.