Norwegian

✅ Verified Review | Flew Norwegian from Oslo to Boston. The touch-screen food/beverage ordering system on long-haul is rinky-dink and a pain. "Snack bar is now open" - forget it, roll the cart like every other airline. Be sure to bring your own food as hot sandwich is pretty awful. New planes - very nice, but after two flights with Norwegian I'm going back to United of Lufthansa.

✅ Verified Review | Our journey from Fuerteventura to Gatwick last night was one of the most uncomfortable I have experienced. On our outbound flight we flew in an aeroplane which appeared new, it was bright and exceptionally clean. The seats were firm and there was ample leg of room. Returning the plane was old heap, seats sagged and even though I am only 5'6" it was extremely cramped. There was also mess in the rear seat pocket of the seat in front of us. I moved to a spare seat (there were numerous empty seats) only to find the seat was broken. On complaining to the cabin crew I got very little compassion.

Los Angeles to Munich via Stockholm, and returning via Oslo with Norwegian. Having done my homework before the flight I didn't order any food or drinks and brought my own empty bottle and snacks. The seats on the long flights were uncomfortable for a modern Boeing 787. The short flights on the Boeing 737 were fine. The people who had pre ordered meals were only given one or two small cups of water it seemed. I suppose one could ask for some water, even if one hasn't ordered anything. Crew are curt but not unfriendly. You could buy drinks with a credit card. I'd say lack of water was the main issue, followed by seat comfort. I don't think they need to change the seats, but they should at least offer water to everyone on board a few times throughout the long haul flight. Entertainment is fine if you bring your own headphones, or buy them. Cabin temperature was very warm, but comfy for me on the way there, and slightly cold on the way back, but not so extreme that I needed to buy (or rent?) a blanket from the crew. Dress for 50F/10C weather and you'll be fine. The check in procedure at both ends and the overall experience was totally fine. A decent to good value for the money I would say and wouldn't hesitate to fly them again.

✅ Verified Review | Gatwick to Copenhagen was my first Norwegian experience and definitely will not be the last. Check-in was done on the app, and I didn't have any checkin baggage, so I went straight to departure. The check-in counter in LGW looked very modern and everything could be done by the passenger themselves. The boarding gate and arrival gate were both very close to the airport main shopping area. The inside of the aircraft looked very neat, modern and bright, with screens playing videos. The overhead compartments were very spacious. The seat pitch was very generous for a low-cost airlines, which was the biggest compared to other low-cost airlines. I was very comfortable at my seat, which was not the extra legroom seat. Cabin service was efficient that the menus were handed out to passengers who would like to purchase food or drinks before the service. Free wifi on board was simply amazing, and the connectivity was very good for using social media. I didn't stream videos/musics so I can't comment on the speed for streaming. All in all, it was a very pleasant flight, and I will choose to fly with them again.

✅ Verified Review | Gatwick to Orlando with Norwegian. In my experience it was excellent, from the crew was great. Flight was smooth, and the food was good. Airlines in the USA could stand to learn a lot from the way Norwegian does business. I would fly them again tomorrow.

✅ Verified Review | Tenerife South to London Gatwick with Norwegian. I purchased a seat for an infant (less than 2 yrs) - we did this as it was a long flight but it seems the check-in staff were not trained to handle this. They were very rude and rejected us saying an infant cannot travel on a child ticket and the ticket was cancelled. It was a foreign country and with a 8 months old baby we were in a mess - all due to untrained staff at the check in desk. Then we had to call the call center and wait for 40 mins before they accepted us. It was a most stressful period and all due to Norwegian. So if you are planning to purchase a seat for an infant beware, they will ruin your holiday after taking the extra money.

✅ Verified Review | Stockholm to Gatwick. I travel extensively for work and this time flew Norwegian. Have to commend them on the service, leg room, free wifi onboard, brand new aircraft and timely flights. Overall a top class airline, the best low cost carrier I have flown.

Flew Copenhagen - Stockholm Arlanda - Copenhagen out in the morning and back in the afternoon. First time on Norwegian as I usually use SAS on this route. Outbound flight was about 20% full so plenty of space. Legroom and seats marginally better than SAS. Flight attendants seemed more interested in chatting among themselves rather than with their customers. Return flight was jam packed but crew was on top of it and certainly better than their colleagues. On time departure and arrival for both flights. Drinks available for purchase a normal prices. Cheaper than SAS. Wifi on board, but it did not seem to work.

✅ Verified Review | Boston to Oslo with Norwegian, and a great flight overall. On-time departure and arrival, modern and comfortable aircraft and excellent value for money. The only thing I disliked is having to wait for 2 hours before you can buy food or drinks, as they prioritize people who pre-ordered hot meals.

✅ Verified Review | Gatwick to Budapest with Norwegian. No queue and check in and was through security 10 minutes later. Flight boarded on time and departed early. Aircraft was modern and clean and the crew were extremely friendly. Crew distributed menus containing a list of items available to purchase onboard. Announcements were kept to a minimum, unlike what happens on other low cost airlines. Seat was extremely comfortable with more than enough leg room. Free wifi worked with no problems. Flight landed early however we were taken to the terminal by bus. Immigration was very busy with 4 queues for 2 immigration stations. Immigration process lacked organisation, which as beyond the airlines control. First experience with Norwegian and will not hesitate to book them before Easyjet or Ryanair in future.