Jetblue Airways

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 478 reviews
6/10
4 star Skytrax Rating
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10/10

Jetblue Airways customer review

(United States)

BWI-BOS-BWI on E190 and the service could not have been better. FA's were friendly and the entertainment system fantastic. I also had plenty of legroom. The first flight was on time though the second an hour late.
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Jetblue Airways customer review

(United States)

Round trip from Orlando to the Bahamas. Both flights were great. The crew on each flight were extremely nice and caring. The flight back delayed one hour but they were extremely apologetic and efficient. Even though the flights were short they still provided drinks and snacks. On the flight back we had a bit of turbulence but the captain kept us informed of everything. A plus is the individual TV's in every seat.
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Jetblue Airways customer review

(United States)

Cabin crew friendly and helpful flight was 2 hours and snacks given out for free as well as drinks. TVs were nice. Flight was well priced seats were comfortable and I had plenty of legroom.
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Jetblue Airways customer review

(Russian Federation)

Non-stop red-eye flight A320 JFK to Las Vegas. Price was the most important thing for us when we booked. At check-in I asked for a window seat and they gave us two "Even More" legroom seats near the window though we paid no extra fees. Captain was friendly before departure. Helpful flight attendants but can't say they showed any extra care. Cabin was clean and comfortable. A/C was working at the max and it was really cold by the end of the flight so some people had to buy blankets for $7. Flight on time baggage ok upon arrival.
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Jetblue Airways customer review

(United States)

NY to Ft. Lauderdale. My last minute ticket was not the inexpensive ticket I usually expect from jetBlue. Easy check-in free snacks and beverages good legroom (in a regular row) plus real-time TV. Staff were friendly and professional. Both flights on time.
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Jetblue Airways customer review

(United States)

OAK-IAD. Best flight arrangement to the East Coast even though I had to sit next to a screaming baby on a red-eye flight. Firstly the IFE was top notch. The seats were comfortable and they gave out night-gear. Finally at less than 5 hours it was the shortest flight as well. Staff were helpful and the food decent.
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Jetblue Airways customer review

(United States)

Roundtrip Oakland to Long Beach check in using kiosks was a breeze. The staff were professional friendly and welcoming. The inflight experience for the value of tickets is unbeatable. Inflight entertainment with free DirecTV and XM radio on each seatback. The free quality snacks and beverages delicious.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Jetblue Airways customer review

(United States)

JFK-BTV. JFK T5 was clean with lots of shops free WiFi and security was a breeze. It was on a newly painted A320 however the cabin was the older type. Seats were comfortable legroom was excellent and the cabin was showing its age but well maintained. Flight time was only 45 minutes but drinks were served as well as peanuts and cookies. Service was rushed the head FA was friendly but the other two were reserved. Live TV worked fine. Overall decent flight but nothing spectacular.
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
5/10

Jetblue Airways customer review

(United States)

FLL to LGA. Attendants simply don't care anymore. After years of only flying JetBlue and being more than satisfied it is time to try South West I think. We don't fly often a couple times a year so stark difference in airline service attitude etc readily apparent.
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
8/10

Jetblue Airways customer review

(United States)

Red eye flight from Long Beach to New York JFK with a connection in Salt Lake City. Aircraft was spacious clean and well maintained. Enjoyed the Direct TV and complimentary snacks. A drawback were the leather seats that made for uncomfortable seating for sleep as I kept sliding downwards but was manageable nonetheless.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes