✅ Trip Verified
| New York to London. Got here at 5pm for our 8pm flight yesterday, endured 5hrs of gate changing and ridiculous excuses and lies. No available gate, waiting for Egyptair to finish. Prepping said plane, then more gate hopping for several hours. Back to waiting for Egyptair to get off. Waiting for cabin crew to prep - no cabin crew as they’ve finished their shift and we have to wait for the next cabin crew at unknown time of arrival Boarded a few people, then made them come off the plane as it was “too cold” as the engine had no fuel! Pilot didn’t even know how long it’d take. We have all collectively concluded that none of this was true and later found out that flights to London never take off from the gates we were made to hopscotch between. Then on the 7th hour at 2am we were told that the next flight was at 6:30PM. Queued for 3hrs just to ask a question which took us to 5am. With 13hrs wait time ahead of us, we were unable to leave and with zero facilities here, no shops open, no hotel rooms nearby, rude useless staff who kicked sleeping mothers and children out of airline lounges. Overheated space with nowhere to sit, no water offered and no care to those with young children. I saw so many dismissed and sent away from the airport without any care. Absolutely disgusted by all this. Only this morning they took the initiative to give out some drinks and muffins to those with newly delayed flights. Clearly the media’s hitting hard but what about the rest of us who endured 12hrs last night, held hostage and treated like cattle in dirt with no food or bedding? Utterly disgusting and to top it all off, my sister just asked for a pillow from a Delta employee and her rude response was “I was handing them out at 2 last night, they’re all gone, what do you want me to do about it?” No care, no kindness, no sympathy - just a mockery of what we’re having to go through.