"it was a pretty good flight"
Jessilea Dannenberg (United States)
✅ Verified Review | Traveled with my family from New York to Guangzhou on 19 Aug. This was our second time with China Southern, and we can see their improvement in many ways. The cabin crew were warm, kind and patient. The food was good, and the onboard entertainment was diversified. The price of the duty free goods was fair. There was one thing keep bugging me, as there were so little space on the end of the seat when it's flat. Anyway, it was a pretty good flight. Will choose China Southern on this route in the future.
| Aircraft | Boeing 777-300 |
| Type Of Traveller | Family Leisure |
| Seat Type | Business Class |
| Route | New York to Guangzhou |
| Date Flown | August 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"flight arrived on time"
Quan Liu (Australia)
✅ Verified Review | The flight arrived on time and no delay. The food service is brilliant and the taste is better than I expected. It is a good new that this airline has direct flight from Guangzhou to Adelaide. Overall I am very satisfied with this service and will be coming back again.
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Adelaide |
| Date Flown | August 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"I got 2 meals on board"
Michael Tsang (Hong Kong)
✅ Verified Review | Shenyang to Baku via Urumqi. I flew premium economy from Shenyang via Lanzhou to Urumqi, then economy from Urumqi to Baku. The flight from Shenyang to Urumqi was a stopping flight. Although the flight time was less than 7 hours, I got 2 meals on board, one before stopping and one after stopping. Inflight entertainment was available in premium economy but not in economy. My luggage was checked directly from Shenyang to Baku. There is a dedicated rest area for CZ transfer passengers in Urumqi airport, but the WiFi was terrible. The flight from Urumqi to Baku was a non-stop flight with 1 set of hot meal on board without in-flight entertainment in both premium economy and economy.
| Type Of Traveller | Business |
| Seat Type | Premium Economy |
| Route | Shenyang to Baku via Urumqi |
| Date Flown | August 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"I would recommend this flight"
L Zhang (United Kingdom)
✅ Verified Review | London to Harbin return via Guangzhou. Only 480GBP for this return trip, the transfer in Guangzhou took about 8 hours. We were worried about our baby, but China Southern Airline provided a free hotel. What is more, the breakfast was also included. To be honest, the service and the material quality was just at the standard level. But, I would recommend this flight if the price is lower than 500GBP. Guangzhou might be a better place to transfer compared to Beijing or Shanghai, the border was efficient and the number of travellers is much smaller than that in Beijing or Shanghai. Security check was also very friendly.
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Harbin to London via Guangzhou |
| Date Flown | August 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"professional and enthusiastic"
1 reviews Li Si Yao (United States)
✅ Verified Review | Beijing to San Francisco via Guangzhou. Arrived at Guangzhou airport on time, the transfer process was efficient and smooth, I didn't need to carry my baggage with me through the transfer process. I appreciate the professional and enthusiastic service provided by cabin crew from Guangzhou to San Francisco. The cabin was good and comfortable, I should thumb up to members.
| Aircraft | A330 / Boeing 777 |
| Type Of Traveller | Family Leisure |
| Seat Type | Business Class |
| Route | Beijing to San Francisco via Guangzhou |
| Date Flown | August 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"service was efficient"
Lehui Wu (China)
✅ Verified Review | New York to Guangzhou was an amazing flight. My seat was 17G the usual choice of business class. The crew were helpful and service was efficient. We got plenty choices of liquor, desserts and nuts in between of two meals. The aircraft was Boeing 777 which was new. The on board cuisine was ok compared with other airlines but there was still space for improvement.
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | New York to Guangzhou |
| Date Flown | August 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"the service is pretty well"
1 reviews Fang Wu (China)
✅ Verified Review | Los Angeles to Guangzhou, the service is pretty well and flight attendant is nice. I think the bread which came with the meal was a little crisp, I like the soft one. What's more there is no place to charge my ipad on the Economy Class. I think it is necessay because it was a long trip. I played my ipad on the plane but I always worried that my ipad would be out of power.
| Aircraft | A380/B737 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Los Angeles to Guiyang via Guangzhou |
| Date Flown | August 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"width of seat was enough"
2 reviews Jiung Lee (South Korea)
✅ Verified Review | Auckland to Seoul Incheon via Guangzhou. The service at the airport and on the aircraft was perfect. Food and facilities on the plane were excellent, and the width of seat was enough. As my transfer in Guangzhou was more than 8 hours, I was provided the free hotel service by China Southern. China Southern allow you to take two 23kg respectively, which is more than many airlines.
| Aircraft | A330-200 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Auckland to Seoul via Guangzhou |
| Date Flown | August 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"friendly and helpful"
1 reviews Joe Zhang (New Zealand)
✅ Verified Review | Guangzhou to Auckland. The staff are friendly and helpful. It is beyond our expectations. However, there was one thing that we think the airline could work on. The ground staff (Auckland airport) wouldn't allow us to check in with a combined weights of 42kg, which was way below the allowance of 50kg. We had two suitcases, with the larger one weighed 32Kg and the small one weighed 9kg. We (two of us) each was allowed to have 25kg. But we were not allowed to check in with the combined weight of less than 50kg. We had to re-pack on the spot and we didn't feel it was making any sense.
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Auckland |
| Date Flown | August 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"positive presence of Dutch crew"
Steven Lugard (Netherlands)
✅ Verified Review | Guangzhou to Amsterdam. The lounge at Guangzhou requires refit. Shower great. Bus boarding at Guangzhou. Boarding intercontinental flights with bus is sub-standard, although CZ provided a C-class bus. Departure delay of around 60 mins due to crowded runways. All in all mediocre departure experience. Seats are 2-2-2 in A330, however design is very good. I am rather long (1.91m) but could sleep comfortably in the flatbed seat. The flight leaves just after midnight so I could sleep almost 9 hours straight! Generally the crew was very good, kind and professional. Specifically positive was the presence of a Dutch crew member. With a pleasant personality she was reaching out to non-Chinese passengers and doing the announcements in English and Dutch. Catering was very good, with good choice of western and Chinese food and drinks. We arrived 45 mins late to be handled by bus again, a small bummer on a very positive experience.
| Aircraft | A330 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | Guangzhou to Amsterdam |
| Date Flown | August 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
