✅ Verified Review
| I booked my trip from Seoul to Copenhagen with China Southern (flying with them from Beijing and Amsterdam) and my own experience was far from great. I bought the ticket from China Southern, but I could not check in with them at Incheon Airport and had to go to Korean Air, since they operated the first leg. I could only get two boarding passes for the first 2 legs, and I could not select seats on leg 2 and 3. Other airlines have in the past checked me in all the way from the beginning. All the problems started in Beijing Airport. In order to transfer, I had to get a 72 hour transfer visa and then check in again, even though I had a boarding pass already. When I went to the check in counter, there were no staff there, even though it was 8pm. No one was helping and very few people spoke english. A line started to form, but still no staff. I ended up not being able to change my seat, due to no staff being present. Beijing Airport was terrible, old, dirty and nothing worked. The wifi was a joke, but I was happy when I finally boarded and saw a free wifi sticker next to my inflight entertainment system. I pulled out my iPhone and immediately a flight attendant appeared and told me to shut off my phone. It turned out that all mobile phones have to be shut off during the whole flight. Adding to the general theme of nothing making sense, there was a sticker right next to the free wifi sticker, saying no mobile phones allowed. So you can only use wifi on a tablet. Either way, the wifi didn't even work so you couldn't really do that either. The passengers were mostly Chinese. A fight almost broke out in the queue to the plane, and people were loud throughout most of the flight. In the morning, breakfast was served - I received the saddest omelette with some sort of white sausage next to it. The purser of the plane was friendly though - I had a conversation with her and she seemed really nice. The legroom was not bad for someone who's very tall like me. But the rest of staff, food, and nonsense Chinese rule about switching off your phone, and the experience at the Beijing Airport made me wish I hadn't picked China Southern. I will definitely avoid China Southern next time.