"feel positive about the flight"
Fan Mei Zeng (China)
✅ Trip Verified | Guangzhou to Vancouver on December 17th, 2017. My son got Business Class tickets for me, which let me in the premium room before the flight. I received warm welcoming from the cabin crews. They lead me to my seat, helped me put my baggage up, and tell me how to use the devices on the plane. I am surprised to see the variety of meal choices Business Class has. I feel positive about the flight and I will choose China Southern Airline for my next trip.
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | Guangzhou to Vancouver |
| Date Flown | December 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"caught the flight in time"
1 reviews LiLi Tang (China)
✅ Trip Verified | Changsha to Osaka with my friends. We arrived at the airport very early and went to a wrong check-in counter but staff helped us to check in. Since the boarding gate hadn’t been confirmed, we were hanging out around the airport and it took us a long time back to the airport. Luckily the check-in staff were waiting for us at the airport entrance, they had been looking for us for a while in case we miss the flight. Fortunately we caught the flight in time. During the flight they offered lunch with delicious chicken rice and beef noodle. I think they should offer more films and entertainment, some of them are old. And there is no WiFi on the flight. But most time of the trip was comfortable. I recommend China Southern Airlines.
| Aircraft | A320 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Changsha to Osaka |
| Date Flown | December 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"keep up the good work"
Yan Xu (United States)
✅ Trip Verified | Guangzhou to New York. Flight attendants were very helpful and kind, and with smile. The foods and drinks were properly served, and trash was collected timely. The restroom was kept clean. They concerned your safety and made travel comfortable. I hope that they will keep up the good work.
| Aircraft | Boeing 777-300 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to New York |
| Date Flown | December 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"still no cabin wifi"
Jingyi Ou (China)
✅ Trip Verified | Toronto to Guangzhou. It is a very long flight. The cabin service was good. Flight attendants are nice and have the patience to help me. The food is delicious, and there are also variety of snacks on the bar. However, there's still no cabin wifi, and that make me feel a little bored.
| Aircraft | Boeing 777-300ER |
| Type Of Traveller | Family Leisure |
| Seat Type | Business Class |
| Route | Toronto to Guangzhou |
| Date Flown | December 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"professional and enthusiastic"
Yan Ping (China)
✅ Trip Verified | Guangzhou to Vancouver. Generally it’s a good trip. The seat of Boeing 787 is more comfortable than Boeing 777 which has a smart control handle. The food onboard were good especially the beef noodles and the shrimp with rice. China Southern have made big efforts on their food quality. It’s easy to tell the differences from a few years ago. Flight attendants who served me were really nice, very professional and enthusiastic.
| Aircraft | Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | Guangzhou to Vancouver |
| Date Flown | December 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"a very nice experience"
1 reviews Gao Yan (United States)
✅ Trip Verified | Beijing to New York via Guangzhou in business class. The transfer was very efficient, I didn't have to carry on my luggage as usual. The Boeing 777 was used for both routes, there was space for each business seat, I could enjoy the programs on the comfortable seat. There were multiple choices of food during the second route, three meals. The attendants were nice and friendly. It was a very nice experience.
| Aircraft | Boeing 777-300 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | Beijing to NewYork via Guangzhou |
| Date Flown | December 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"a positive experience."
Clare Cuschieri (Malta)
✅ Trip Verified | Bangkok to Auckland via Guangzhou, this was our first time travelling on China Southern. To be on the safe side I bought snacks for the journey and my husband and I arrived at the airport earlier than usual. Check was a little slow, but okay. We were allowed 46 kilos of luggage each which I thought was fantastic. Both flights were good, staff friendly and helpful. Two out of 3 meals were really tasty, plus sandwiches in between. Never opened my bags for snacks. Lots to keep you entertained on TV. Baggage came through quite quick and nothing missing. All in all a positive experience.
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Bangkok to Auckland via Guangzhou |
| Date Flown | December 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"recommend China Southern"
Craig Merkin (United States)
✅ Trip Verified | Nice airplane and comfortable seating. The staff was very courteous, professional, friendly and helpful The food service was very great and food was good. Very fast hard working staff. Spoke great English as well as other languages. I would recommend China Southern.
| Aircraft | A380 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Los Angeles |
| Date Flown | December 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"I had a baggage issue"
X Gao (China)
✅ Trip Verified | New York to Jinan via Guangzhou. The on-board service is great. The crew were willing to provide their best service, including checking connection flight, giving advice regarding catching the next flight, and etc. However, I had a baggage issue at the departure airport that requires China Southern to communicate with the airport. They refused to help so I had to call the airport all the way back from China to locate my baggage and arrange the transfer. The lack of knowledge and willingness to help customers takes them down.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | New York to Jinan via Guangzhou |
| Date Flown | December 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"upgraded to Business Class"
1 reviews Michael Shu (Australia)
✅ Trip Verified | Sydney to Shenzhen. I am China Southern frequent flyer gold，so I take this airline a lot. I booked economy class but at the gate I am upgraded to Business Class. It's always good to upgraded without paying. Flight attendents look after me very well, serve different kind of chinese tea as many times as I want. Highly recommend, Best choice
| Aircraft | A330 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | Sydney to Shenzhen |
| Date Flown | December 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
