"service was impeccable"
Josh Fairbairn (China)
✅ Trip Verified | Guangzhou to New York. The food was incredible, the seat was comfortable, and the service was impeccable. A few years ago this airline was small and the international flights were average at best. On the last couple years I’ve seen the airline become one of the world leaders in service and comfort. Thank you so much for your hospitality! Can’t wait to fly China Southern Airlines again in the near future.
| Type Of Traveller | Business |
| Seat Type | Premium Economy |
| Route | Guangzhou to New York |
| Date Flown | February 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"very happy with the service"
1 reviews Xiang Mao (United States)
✅ Trip Verified | Guangzhou to Los Angeles and I upgraded my ticket from business class to first class onboard the plane. The flight attendants provided excellent service and it was a great experience. I am very happy with the service and I will recommend China Southern Airlines.
| Aircraft | A380 |
| Type Of Traveller | Business |
| Seat Type | First Class |
| Route | Guangzhou to Los Angeles |
| Date Flown | February 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"grateful to the cabin crew"
1 reviews Zeng Yuan (China)
✅ Trip Verified | Beijing to New York via GuangZhou, on the A380 to Guangzhou. I was fulfilled by the comfortable seat and entertainment system, but was so surprised that we had to take shuttle bus for such a big plane. The transfer was quick and smooth in GuangZhou. It was night flight from Guangzhou to New York on a Boeing 777, flight attendants were friendly and providing good service to me and my child, they gave my child extra pillow and blanket for a good sleep. Moreover, they patrolled the cabin during the whole night in case any passengers need help or food and beverage. It was a pity that food was not so delicious for me. In general it was a nice trip, we were particularly grateful to the cabin crew and their help.
| Aircraft | A380 / Boeing 777 |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Beijing to New York via GuangZhou |
| Date Flown | February 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"their attentive staff"
Jiancheng Liu (Australia)
✅ Trip Verified | London to Guangzhou. I flew with China Southern Airlines on CZ304 on my trip back from London. Thanks to their attentive staff and quite updated content of their on board entertainment system, this long journey turned out to be a relaxing experience. I was impressed that they started serving meals quite early after the take-off, which could be a good arrangement for hungry passengers who managed to catch the night flight.
| Aircraft | Boeing 787 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | London to Guangzhou |
| Date Flown | January 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"entertainment fast and easy to use"
1 reviews Zheng Chen (Germany)
✅ Trip Verified | Changsha to Frankfurt, the Cabin was nice and clean. The crew were considerate and patient. What I like most about this flight is the entertainment system which was fast and easy to use. I'm sure if the food they provided are more tasty, they would be very competitive.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Changsha to Frankfurt |
| Date Flown | January 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"very nice and hospitable"
Suixian Zhong (China)
✅ Trip Verified | Flight from Christchurch to Guangzhou. I had flown from New Zealand to Guangzhou quite often and China Southern Airlines has been always my first choice. Staff are very nice and hospitable. Facilities of the cabin are very well maintained and food is nice. Will choose China Southern Airlines again for next trip.
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Auckland to Guangzhou |
| Date Flown | September 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Nice staff and pleasant service"
T Pan (New Zealand)
✅ Trip Verified | Frankfurt to Auckland via Guangzhou. Nice staff and pleasant cabin service, despite the plane has a stop over at another city and all passengers have to get off and go over the immigration control. The facilities are well maintained, acceptable on board food. It would be better if they provide more choices such as veterinarian or halal food. The transfer service is not organised, some staff do not speak English, although more than half of the passengers are European.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Frankfurt to Auckland via Guangzhou |
| Date Flown | January 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Overall it was a good flight"
James Mitchell (United States)
✅ Trip Verified | New York to Nanning via Guangzhou. My flight started on 24 January 2018. Overall it was a good flight. Seat was comfortable, food was good and service was excellent. IFE left a little to be desired. It is now 5 February 2018 and I am still having trouble getting China Southern to credit the miles yo my Sky Pearl account. My wife was on the same flight and her miles were credited in January.
| Aircraft | Boeing 777-300ER |
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | New York to Nanning via Guangzhou |
| Date Flown | January 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"was a satisfying travel"
1 reviews Yuxin Wang (China)
✅ Trip Verified | Shenyang to New York via Guangzhou. It was a satisfying travel with China Southern Air in general. The food provided was well served and the crew members were very considerable and helpful. They made sure that my violin case was placed safely and took it out for me in advance when I'm leaving the aircraft. They provided a pouch that contains a eye blinder, earplugs, small toothbrush and toothpaste for each customer. However, there was no wifi connection available in the cabin, which may cause some inconveniences to some customers. The second one, which I think is particular to CSA, is that I had to check my luggage again in JFK since I am transferring to CLE afterwards. I didn't have to do this when I was traveling with Air China and Air Canada before.
| Aircraft | A320 / Boeing 777-300ER |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Shenyang to New York via Guangzhou |
| Date Flown | February 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"choose this airline for my next trip"
1 reviews Yi Wang (China)
✅ Trip Verified | Guangzhou to Frankfurt via Changsha, I felt this was an excellent experience. Although we had to take off all luggage from previous flight, airport staff in Changsha were efficient that we boarded on the next connection soon. In addition, there is a small display screen on the back of each seat and stewardess were very patient to teach us how to use that. The most surprising thing was that passengers are able to use electronic devices now, so it would be very convenient and can bring a lot of fun during the trip. Although the food they served were not delicious, the staff attitudes were worth to appreciate. I will consider to choose this airline for my next trip. Thank you.
| Aircraft | A330-200 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | Guangzhou to Frankfurt via Changsha |
| Date Flown | January 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
