"decent meals and great service"
B Deakel (Netherlands)
✅ Trip Verified | Seoul to Amsterdam via Beijing. Good experiences with China Southern Airlines, the price is usually very cheap. For the cheap price you get a pretty decent meals and great service, the movie selection is also very updated so you can watch some of the top-grossing movies when you want to.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Seoul to Amsterdam via Beijing |
| Date Flown | February 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"the meals were delicious"
40 reviews Jiaxin Kuang (China)
✅ Trip Verified | Guangzhou to Auckland by CZ305. Cabin crew were very friendly and helpful. They said Happy Chinese New Year to every passenger. My seat was 42A which was beside the emergency exit. The leg room was very huge. The meals were delicious and lavatories were clean. The inflight entertainment had the latest films.
| Aircraft | Boeing 777-300ER |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Auckland |
| Date Flown | February 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"the price of ticket is fair"
1 reviews Hueber Joseffriedrich (Germany)
✅ Trip Verified | Guangzhou to Frankfurt via Changsha. The cabin was very comfortable, space of seat was rich. It seemed the attendants couldn’t speak German, but their English were very good, thanks to their hospitality and patience. I didn’t have to carry my luggage when we transferred in Changsha, the process was smooth, I will be more satisfied if the ground team could improve their communication capability. In general, the price of ticket is fair, food and entertainment system onboard are good, but it will be better if they could provide onboard WIFI.
| Aircraft | A330 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | Guangzhou to Frankfurt via Changsha |
| Date Flown | February 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"uncomfortable seats"
Jim Mills (United Kingdom)
✅ Trip Verified | Amsterdam to Beijing. The inflight entertainment is not brilliant, it’s very limited in its capacity! The food and service is not that bad. Punctuality is ok, departure was on time. But uncomfortable seats, air hostesses not that attentive, pilots deciding to wake everyone up by constantly pressing “fasten seat belts” when they left the sign illuminated for the whole 9 hours. Someone was smoking in the toilets, people getting luggage doing during landing. Pressing the service button alert no hostess.
| Aircraft | A330-300 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Amsterdam to Beijing |
| Date Flown | February 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"deceiving number of stops"
L Phan (United States)
✅ Trip Verified | San Francisco to Ho Chi Minh City via Guangzhou. Very inconvenient for traveling with kids. Our flight was delayed and instead of having a 1.5 layover, it became over 8 hours. The flight was advertised as one stop, however there were two stops. We made a stop in Wuhan where we exited the aircraft, went through customs/immigration and then boarded the aircraft again to go to Guangzhou to go to Ho Chi Minh City. I was traveling with three small children and needed my stroller. Instead of receiving the stroller at the gate, it had to be picked up at baggage claim. On the flight back, we went through customs/immigration twice. Once in Guangzhou and again at Wuhan. Even though we weren’t leaving the airport, we had to apply for a temporary visa. The staff were very friendly and helpful. The negative review is for the deceiving number of stops and the inconvenience of not receiving strollers at the gate. I would not recommend this airline.
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | San Francisco to Ho Chi Minh City via Guangzhou |
| Date Flown | February 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"The leg room was enough"
40 reviews Jiaxin Kuang (China)
✅ Trip Verified | Shanghai Hongqiao to Guangzhou. I sat in seat 49J which was the same seat when I went to Shanghai. The leg room was enough, so I felt very comfortable. The boarding was on time and the plane took off on time. The staff were kindly. They said Happy Chinese New Year to every passenger. The meal was good, I like it so much.
| Aircraft | A321 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Shanghai Hongqiao to Guangzhou |
| Date Flown | February 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Excellent service"
F Richards (United States)
Flew Los Angeles to Haikou via Guangzhou. Excellent service. Staff spoke very good English, at least one had impeccable language skills. Plenty of food and drink. Seats are as comfortable as you'll find anywhere outside of business class. We will definitely fly China Southern again on our next trip to China. Did not use my phone do I don't know if they have WiFi.
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Los Angeles to Haikou via Guangzhou |
| Date Flown | February 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"friendly and with a kindly smile"
40 reviews Jiaxin Kuang (China)
✅ Trip Verified | Guangzhou to Shanghai. The plane was A321, I sat in seat 49J which was beside the emergency exit. The leg room was very huge. The boarding was on time and the plane took off on time. During the whole flight, the staff were friendly and with a kindly smile.
| Aircraft | A321 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Shanghai Hongqiao |
| Date Flown | February 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Staff very nice and hospitable"
Jian Huang (China)
✅ Trip Verified | Changsha to Auckland. I had flown from Changsha to Auckland quite often and China Southern Airlines has been always my first choice. The ground service is nice, Staff are very nice and hospitable. Facilities of the cabin are very well maintained and food is nice. Will choose China Southern Airlines again.
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Changsha to Auckland |
| Date Flown | February 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"I like the service provided"
1 reviews Kaur Japji (India)
✅ Trip Verified | GuangZhou to New Delhi. Because of the Chinese lunar New Year, there were a huge number of passengers in the terminals, though many volunteers kept order, but I still had to spend a lot of time on check in and custom. On the plane, the flight attendants were very patient and nice, stewardess came to me for my special food in time, they helped provide substantial food to some passengers as they didn’t know how to book 24 hours ahead through website, furthermore, they explained and taught them how to do that next time. The seat was a little bit hard, however there were up-to-date programs in the entertainment. In general, I like the service provided by this airline.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | GuangZhou to New Delhi |
| Date Flown | February 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
