"highly recommended"
Yuean Xiao (Australia)
✅ Trip Verified | Guangzhou to Sydney. Superior service and excellent job the crew did for my father as a senior on wheelchair. The food is very tasty, the seat is comfortable, and my dad is very satisfied with the airline. Will be back for Southern Airlines and highly recommended.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Sydney |
| Date Flown | June 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"exceed all of my expectations"
C Dalvieran (China)
✅ Trip Verified | Guangzhou to Amsterdam. I was pretty impressed with the service and hospitality the flight crew has shown me on this journey. I also loved that the staff after dinner time would do their rounds (several times) and offer refreshments. I didn't sleep the entire flight, that is why I was able to see this aspect of theirs. This crew managed to exceed all of my expectations.
| Aircraft | CZ307 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Amsterdam |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"fly again and recommend"
Khadur Hadari (Nepal)
✅ Trip Verified | San Francisco to Kathmandu via Guangzhou. Amazing trip for us. ,Senior people with my wife and were on wheelchair got the excellent service. The crew did tremendous job, fully satisfied even we didn't have hotel reservation we got the hotel for long transit. Will fly again and recommend.
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | San Francisco to Kathmandu via Guangzhou |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"My flight was enjoyable"
Xiaojian Liu (China)
✅ Trip Verified | London to Guangzhou. My flight was enjoyable. The seat was big enough for a big guy like me and I had really good sleep during the trip. There was a variety of food and drinks offered onboard, and I loved Cantonese dim sum most. The entertainment was good too as there were plenty of programs and movies. It would be a perfect trip if there was WIFI onboard.
| Aircraft | Boeing 787-8 |
| Type Of Traveller | Solo Leisure |
| Seat Type | First Class |
| Route | London to Guangzhou |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"because it was cheap"
Junyan Li (China)
✅ Trip Verified | Xi'an to Guangzhou. I took this flight simply because it was cheap. The seat width was barely satisfactory for a three-hour trip, but I selected an aisle seat so that I could stretch my legs. There was no hot meal and only snacks and drinks were offered. The flight was steady and was a good choice.
| Aircraft | Boeing 737 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | Xi'an to Guangzhou |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"saved me a lot of time"
Junyan Li (China)
✅ Trip Verified | I flew from Shenzhen to Nanjing with Shenzhen Airlines and transferred to China Southern Airlines, which cost less compared with a direct flight. I was worried that I might miss this flight because I thought transferring between two different airlines would be too complicated. However the ground staff told me that I could get my boarding pass after landing and continue my next flight, which saved me a lot of time. Although the seat was narrow and the meal was so-so, the stewardess was quite friendly and served drinks several times.
| Aircraft | Boeing 737 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | KWE to SHE via NKG |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"upgraded to first class"
Zhuo Wang (China)
✅ Trip Verified | Guangzhou to Auckland. I upgraded to first class on the ground with my grandmother. The flight attendant greeted us with great enthusiasm. First class is very quiet and comfortable and I had a good rest. The flight attendant woke me up before landing and served a good breakfast. After landing, the attendant helped us arrange the wheelchair service for my grandma.
| Aircraft | Boeing 787 |
| Type Of Traveller | Family Leisure |
| Seat Type | First Class |
| Route | Guangzhou to Auckland |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"WiFi is available now"
Ruishi Zhang (Australia)
✅ Trip Verified | Guangzhou to Melbourne. Traveling with a baby and the crew were helpful and friendly. I would recommend my friends China southern when they travel with a baby or parents. The onboard WiFi is available now, and it’s much better than the entertainment system.
| Aircraft | A330 |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Melbourne |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"self-boarding at Terminal 2"
Huimin Liu (China)
✅ Trip Verified | Guangzhou to Beijing. This is my first flight with China Southern Airlines since it moved to Terminal 2 in Guangzhou. I checked in on their APP so I don't need to rush to the airport. I got one piece of luggage checked in and walked around the new terminal. It was huge, convenient and beautiful. As they adopted self-boarding at Terminal 2, I got the chance to experience this. I just needed to put my boarding pass with the bar code on the machine to be scanned and it took about 2 seconds to let me through. The seat was more spacious compared with their Boeing 777-300, and that was why I chose this flight with A330. I fell into sleep after take-off soon and the whole flight was steady. I am a frequent flyer with China Southern Airlines, and this route (CAN-PEK) is the one that I fly most.
| Aircraft | A330 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | Guangzhou to Beijing |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Thankful to ground staff"
H Murgen (China)
✅ Trip Verified | Beijing to Hanoi via Shenzhen. Thankful to ground staff at Shenzen. My backpack disappeared from behind me at check in, I thought it was stolen. The ground service took me to the police who was unwilling to do something. Than I was told I need to go to the gate or lose my flight. I went to the lounge where after a few minutes a representative showed up and told me they have located my bag and it is in lost and found. They helped me back through security and immigration to lost and found and back to the gate in time to make my flight .. This was incredible and I am so grateful to the staff and for pulling this off. This made an otherwise mediocre Chinese Southern Airlines trip with little to no service a gem. Thanks again
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | Beijing to Hanoi via Shenzhen |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | no |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
