"seat was also perfect"
Lim Trsung (Netherlands)
✅ Verified Review | Amsterdam to Wenzhou via Guangzhou with China Southern Airlines. Since economy class was full and the price of onboard upgrade was fair, I got the upgrade after boarding. I was surprised to be satisfied by the wine service onboard. Passengers can have many options to pick up a nice wine to go with their dishes. The seat was also perfect, very comfortable, and a good entertainment system. We landed during a rush hour of Guangzhou airport, so we didn't get an airbridge. We waited so long for the shuttle bus, which was inconvenient for so passengers. As a major international airport, Guangzhou Baiyun should improve to make passengers their priority.
| Aircraft | A330 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | AMS to WNZ via CAN |
| Date Flown | March 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"professional service and smile"
1 reviews Maoji Wang (China)
✅ Verified Review | Guangzhou to New York return with China Southern Airlines. I frequently fly China Southern for domestic and international flight. On the flight to New York the flight attendant left good impression to me with professional service and smile, as well as recommendation of meal service let me feel satisfied. I got comfortable rest surroundings. My wife sit in the economy class, while I sat in the business class. However, we got same good service in the different class with their attentive service. It worth mentioning that on the ground there has skyteam elite counter for us to check in. I think attitude is the most important to serve passengers.
| Aircraft | Boeing 777-300ER |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | CAN to JFK |
| Date Flown | March 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"staff are warm and friendly"
Laikuen Lau (Hong Kong)
✅ Verified Review | I flew China Southern Airlines from Guangzhou from Tokyo Haneda return. I have to say that the cabin staff are warm and friendly, and the service is very good. Meals are Japanese-style, the cabin crew will recommend the types of meals. In general it was a good trip, and made me feel very comfortable. Finally, waiting for an hour in Guangzhou to receive checked baggage was too long.
| Aircraft | A330-200 |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | HND to CAN |
| Date Flown | March 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"great value for these flights"
Walter Wendel (Australia)
✅ Verified Review | First time with China Southern from Sydney to Frankfurt via Guangzhou, and return from Amsterdam to Sydney via Guangzhou. First leg a pretty new aircraft, second leg an older one, both clean and the toilets kept clean during the flight. Full flat horizontal seats on both. Easy check-in and boarding. Very helpful, polite and accommodating crew. Food was a mixed bag, western and Chinese options. Some good, some we had to pass. Plenty of drinks and water offered, but sometimes the white wine was not cold enough in the plane and the Guangzhou lounge. On the way to Frankfurt you have to know, that you have to immigrate technically into China in Guangzhou. You get a 24hr Visa on the spot. Then the next flight is a short domestic flight to Changsha where you leave the plane, a U-turn at the gate and depart China. Same plane from Changsha to Frankfurt. Not a big deal, but a surprise. We were guided through the big airport in Guangzhou. Easier on the way back via Amsterdam and Guangzhou without the need to immigrate into China. Overall a great value for these flights.
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | SYD to FRA via CAN/CSX |
| Date Flown | March 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"happy with the experience"
G Roulstone (Australia)
✅ Verified Review | China Southern Airlines from Guangzhou to Sydney, and a great airline and terrific staff. I have flown China Southern a few times now and always come away fully satisfied and happy with the experience. From booking to check in to helpful and polite cabin crew this airline cannot do enough to make your flight a joy.
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | CAN to SYD |
| Date Flown | March 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"cabin staff couldn't do enough "
Graham Swain (Australia)
✅ Verified Review | Guangzhou to Brisbane with China Southern Airlines. We don't normally fly economy on international legs but this was with a package deal so there was no option. We were also lucky to get an exit row seat which made all the difference. What made the biggest difference was our cabin staff who couldn't do enough to help you. Nothing was too much trouble and it made the flight that much better. Will definitely consider using China Southern again.
| Aircraft | A330 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | CAN to BNE |
| Date Flown | March 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"the seat was comfortable"
Gerard Pan (France)
✅ Verified Review | I take this China Southern Airlines flight from Guangzhou to Paris CDG in business class. The service is good, the cabin crew were so nice. I was satisfied with business class and the seat was comfortable, and the food was delicious. However, the other passengers from economy class came so often to our cabin , so that I could not sleep well.
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | CAN to CDG |
| Date Flown | March 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"feel special, comfortable, and cared for"
Charles Jennings (United Kingdom)
✅ Verified Review | I have flown the London-Sydney route more then 40 times. This was my first journey with China Southern and my choice to fly with them was principally made on price-point. The cost of flights for my wife and me on China Southern were around 60% of the best price I could get from BA or Qantas. I was prepared to put up with a possible lower standard of both aircraft and service for the savings. China Southern excelled in every way. All four aircraft on the round-trip were new and extremely well-equipped. Two 787s, an A380 and an A330. Cabin lay-out was excellent for business class passengers. The icing on the cake was the cabin service. It was, without exception, courteous and attentive without being over-precious. The cabin crew on the CZ302 flight on 19 March out of Sydney was without doubt the best I've ever flown with (better than any of the first class flights I've taken with other airlines). We were made to feel special, comfortable, and cared for in a way I wish other airlines would emulate. I will certainly be flying this airline in future.
| Aircraft | A330 / Boeing 787 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | SYD to LHR via CAN |
| Date Flown | March 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"service is positive"
1 reviews Wei Liu (China)
✅ Verified Review | Changchun to Guangzhou. Because I arrive at the airport a little late, I move on to the China Southern flight. I make the flight successfully, but the attitude of the ground staff is very indifferent to me. But flight attendants are very different and service is positive. They smile and help passengers with their baggage. I would recommend China Southern Airlines.
| Aircraft | A320 |
| Type Of Traveller | Business |
| Seat Type | First Class |
| Route | CGQ to CAN |
| Date Flown | March 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"impressed by cabin crew service"
Jason Ho (United Kingdom)
✅ Verified Review | Guangzhou to Auckland, the weather was bad on the day of departure with many delays and cancellations that morning. I was upgraded to Premium economy at check in, the cabin looked nice, legroom in the cabin brilliant and worth having on a long haul flight. A 2-4-2 layout onboard the A33o-200, and the seat was comfortable. AVOD box underneath the seat did not bother me. Meals were decent - standard Economy class meal is served in Premium Economy. IFE system onboard the A330 was slightly inferior to that onboard the Boeing 787, but provides decent selection of movies, TV shows, music nonetheless. I have watched most of the TV shows on the flight from London to Guangzhou so did not use the IFE much. Use of mobile phones was prohibited though throughout the flight, even with flight mode on. Cabin crew friendly and attentive and have provided professional service. Landed at AKL about 20 minutes late. Having flown with airlines such as Cathay Pacific, Emirates and Qatar Airways I was not expecting much from China Southern, but was pleasantly surprised. I was very impressed by cabin crew service and the legroom in the Premium Economy cabin.
| Aircraft | A330-200 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Premium Economy |
| Route | CAN to AKL |
| Date Flown | March 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
