"very pleased with level of service"
J Dawandira (Australia)
✅ Verified Review | Melbourne to Harbin via Guangzhou. My first time taking China Southern and I was very pleased with the level of service they provided. I did my online check-in a night before my scheduled flight and it went smoothly. The next day, I went to the airport to drop my baggage and had my boarding pass printed. For some strange reasons, they changed my preferred seat which never happened to me with any airlines before. However, this is the only minor feedback I have for the airline. Apart from the seating issue, I didn't experience major delays with all my flights. The cabin crews were polite, accommodating to your requests and speak good English. I requested for special meals and they were delicious. I didn't pay much attention on the inflight entertainment because I was asleep throughout my flights and only woke up during meal time. I'd recommend this airline to anyone who plans to travel to China (and beyond).
| Aircraft | A330-300 / A321 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | MEL to HRB via CAN |
| Date Flown | June 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"had a really nice flight"
G Wang (Australia)
✅ Verified Review | Guangzhou to China to Melbourne was the first time we have flown on China Southern Airlines, and I had a really nice flight. Seat comfort, food and beverages and etc were really nice. Flight attendents had smiles and helped passengers. My kid loved the gift the airline gaven. Will definitely recommend China Southern Airlines and fly with them again in the future.
| Aircraft | A380 |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | CAN to MEL |
| Date Flown | June 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"booked my favorite food"
1 reviews Daxin Li (China)
✅ Verified Review | Beijing to Los Angeles via Guangzhou. We like the A380 very much especially buy the ticket with first class from Beijing to Guangzhou. We experienced private space. The flight attendants service is more perfect than international flight. I booked my favorite food in advance. If I buy the business class for international flight, your domestic flight in business class will be free or you only need to pay less money.
| Aircraft | A380 |
| Type Of Traveller | Family Leisure |
| Seat Type | First Class |
| Route | PEK to LAX via CAN |
| Date Flown | June 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"thanks for a great flight"
Susan Rennie (Australia)
✅ Verified Review | London to Brisbane via Guangzhou with China Southern. The service and food offered was great. I enjoyed the variety on offer and loved being able to have hot water drinks. I am gluten intolerant and with the choice offered I was able to eat without fear of becoming ill. Nothing seemed to be a problem with the crew. Thanks for a great flight.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | LHR to BNE via CAN |
| Date Flown | May 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"company organisation is hopeless"
Karl Parkes (Australia)
✅ Verified Review | Sydney to Rome and return via Guangzhou with China Southern Airlines. Although cabin crew lacked some English, they gave good service but the company organisation is hopeless. Left Sydney on time, flight CZ326 arrived Guangzhou at 1850 and then due to take CZ645 at 2130 to Rome. That flight delayed and finally at midnight, flight was postponed until 0900 the next morning, with no reason given at the gate by three young staff with very limited english. We were given crackers and water as our evening meal. Next day the plane took off at 0930, flying via Wuhan where we were expected to stay for 1 hour, but stayed there 2 hours because the catering truck hadn't come to the plane. We arrived Rome at 1900 hours instead of the expected 0715. I've tried to get compensation from the airline, but got nowhere. This company doesn't seem at all concerned that passengers are delayed.
| Aircraft | A330 / Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | SYD to FCO via CAN |
| Date Flown | May 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"a great experience"
1 reviews Yu Mao (United States)
✅ Verified Review | The first time taking China Southern from New York to Guangzhou in first class is great experience. I was satisfied to flight attendants service anyway from the beginning of boarding. When I asked for something, they respond to me timely. Their English is sort of fluent with good communication. I appreciate China Southern Airlines!
| Aircraft | Boeing 777-300 |
| Type Of Traveller | Solo Leisure |
| Seat Type | First Class |
| Route | JFK to CAN |
| Date Flown | June 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"attendants were nice and friendly"
Wang Zhen (China)
✅ Verified Review | I took a fight from Guangzhou to Christchurch with China Southern Airlines in business class. The flight was smooth and on time, the flight attendants were nice and friendly, and the hot pot rice I ordered in the official website was so delicious. If they can provide the in-flight wifi service will make the company more internationalized.
| Aircraft | Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | CAN to CHC |
| Date Flown | June 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"staff made flight wonderful"
Rani Saroj (India)
✅ Verified Review | Guangzhou to Delhi with China Southern Airlines. Guangzhou was in a bad weather and the airport was full of people whose flight was delayed or cancelled. The ground staff worked to solve passenger's problems. Lucky for me, my flight was on time. Flight attendants were friendly and patience, they served me the VJML which I made the reservation on the website. I would like to thank every staff who made the flight wonderful.
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | CAN to DEL |
| Date Flown | June 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"uncomfortable for longer flights"
12 reviews B Lemanche (China)
✅ Verified Review | A short leisure trip from Guangzhou to Kuala Lumpur, China Southern Airlines CZ349 on May 24th and CZ3048 on May 26th, both ways seat 32K. Choosing front rows seats means you find yourself in a plane's section that is marketed as Premium Economy on domestic flights. For international sectors it means you enjoy much more legroom. On outgoing leg very pleasant meal and personal entertainment system loaded with a lot of choices. On return leg even better meal but no personal screens. Both legs on time, crew members with smiles and hardworking. Many thanks to chief purser on the return flight for going an extra mile by accommodating extra request. The only minus are seats - uncomfortable for longer flights, with very hard backrests, poorly shaped in terms of lumbar support and without adjustable headrests. Time for upgrade, China Southern!
| Aircraft | A320 / Boeing 737 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | CAN to KUL |
| Date Flown | May 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"an amicable attitude"
Yance Tanesia (Indonesia)
✅ Verified Review | It was my first time to conduct a trip by China Southern from Guangzhou to JarKata. I booked the ticket on their official website at a good price around $205 including taxes and my request for wheelchair service was free as well. The ground staff in Guangzhou Airport were not good in English, they worked diligently and helped me with my luggage. The flight attendants looked after me with an amicable attitude and great patience during the flight. Their meal tasted good.
| Aircraft | Boeing 737 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | CAN to CGK |
| Date Flown | June 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
