China Southern Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2020 reviews
8/10
4 star Skytrax Rating
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9/10

"aeroplanes very comfortable"

(New Zealand)

Verified Review | I flew four flights on China Southern from Auckland to Paris return via Guangzhou. I have flown with China Southern previously. They are good value for money, the service is excellent, the aeroplanes very comfortable, the food is excellent and the staff are very nice and helpful. I recommend this airline.
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteAKL to CDG via CAN
Date FlownMay 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"couldn't use mobile phones"

(China)

Verified Review | A very impressed journey from Shanghai to Guangzhou by China Southern Airlines. After boarding, a flight attendant helped me to put my carry on luggage and greeted me. I appreciated them for adjust seat for my friend and I because we weren't seated together. I had my favorite beef noodle as their unique food. But I want to say why I couldn't use mobile phones beside the IPad such electronic devices, which is available in other airlines outside China.
AircraftBoeing 777-300
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteSHA to CAN
Date FlownMay 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"professional and sincere"

(China)

Verified Review | Guangzhou to Nairobi boarding and services provided by crew is very professional and sincere. Our journey started with an engine failure before departure and all passengers were told to leave the plane until further notice. The schedule flight was delayed by 9 hours. However, the crew took patience with each passengers and under such pressure, apologize to passengers at the cabin door. When we re-board the plane after 9 hours delay, the crew welcome us and the services provided was very high.
AircraftA330
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteCAN to NBO
Date FlownMay 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"very pleasant experience"

(Canada)

Verified Review | Guangzhou to Vancouver with China Southern. The food and beverages were pretty good, lots of variety with good portions. The cabin crew service was excellent. They were friendly, efficient, and helpful and made a delayed takeoff (due to thunderstorms) much more bearable. The in-flight entertainment was top class, with a good selection of movies, games, shows, etc. Overall a very pleasant experience and would fly again.
AircraftBoeing 777-300ER
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteCAN to YVR
Date FlownMay 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"recommending such good service"

(China)

Verified Review | On 28 May, my son and I travel from Singapore to Nanchang tranferring in Guangzhou. The ground staff in Singapore assist us putting our luggage and help us to board as I carry my son. I was so impressed for Guangzhou to Nanchang flight. Because of the unfavorable weather condition of Guangzhou, I heard the flight attendants's broadcast in cabin in time. Inflight service a flight attendant left impression to me. He cared my son very much. He would tell my son how to deal with ear symptom. Also he accompanied with my son. Although the flight was only one hour, we felt very happy and satisfied with this flight. It worth recommending such good service.
AircraftAirbus319
Type Of TravellerFamily Leisure
Seat TypeBusiness Class
RouteSIN to KHN via CAN
Date FlownMay 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"appreciated this flight"

(China)

Verified Review | I appreciated this flight from New York JFK to Guangzhou. I took home carrying my daughter. When on board, the cabin crew helped me to put my luggage. And I was very satisfied with their cabin service in flight. We sit in the economy class and many times I need drink for my daughter, they could serve me in time. The meal I could choose every serving time.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteJFK to CAN
Date FlownMay 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"I felt so comfortable"

(China)

Verified Review | Guangzhou to Shanghai on China Southern airlines by Boeing 777. The business class for configuration and couple seats are attractive. Because I am golden card membership of this company, so I didn't take much money for this trip as I used my accumulated mileage to exchange the tickets, which was available. However, there exist some problems. China Southern exerting the activities for accumulate mileage for exchanging tickets should be improved. It seldom to exchange accessible objects. Otherwise, the cabin service left me impressed. And I felt so comfortable and feel at ease.
AircraftBoeing 777-300
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteCAN to SHA
Date FlownMay 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"inflight service was excellent"

(Singapore)

Verified Review | Singapore to Vancouver via Guangzhou, and the first time we flew China Southern. We were apprehensive, but were pleasantly surprised by the excellent in-flight service, the good food and cleanliness of the aircraft. The inflight service was excellent as the FA continually offered drinks even after the meal times. We appreciated the cleanliness of the toilets. We would fly with China Southern again.
AircraftBoeing 777
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteSIN to YVR via CAN
Date FlownMay 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"experience with was fantastic"

(Australia)

Verified Review | Paris to Sydney via Guangzhou. Our recent experience with China Southern Airlines was fantastic and the staff were warm and attentive. Guangzhou to Sydney the head steward led a conscientious team who catered to our every whim. They even had a birthday cake was on board to surprise one lucky passenger. We enjoyed a unforgettably wonderful time and forgot our fatigue and jet lag.
Type Of TravellerFamily Leisure
Seat TypeBusiness Class
RouteCDG to SYD via CAN
Date FlownMay 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"have been improving a lot"

(Australia)

Verified Review | Melbourne to Guangzhou. Flight attendants were very caring and friendly, providing excellent service in Premium Economy. The food was pretty good too. The entertainment system was user friendly and pretty updated. Guangzhou is my home town, I fly China Southern many times. I can see they have been improving a lot.
Type Of TravellerSolo Leisure
Seat TypePremium Economy
RouteMEL to CAN
Date FlownMay 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes

China Southern Airlines Photos

China Southern Airlines is a state-owned airline and a member of SkyTeam alliance. Its main hub airport is Guangzhou Baiyun Airport, the airline operates more than 600 passenger aircraft, including Boeing 787, Boeing 777 and Boeing 737 and Airbus A380, A330, A321, A320 and A319. China Southern Airlines fleet is ranked the largest in Asia and the fifth largest in the world.

FIRST CLASS

A380 is equipped with eight private flat-bed suites. IFE is via a 23-inch flat-screen LCD TV. Boeing 787 and A330 have 4 cocoon seats, and IFE is via a 17 or 19-inch LCD TV.

flat_seatsFlat bed seat / suite
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

BUSINESS CLASS

A380 seats recline to a full flat bed. IFE is via a 15-inch flat-screen LCD TV. Boeing 787 / A330 seats recline to full flat bed with 2x2x2 cabin layout. IFE via 15-inch LCD TV.

LONG HAUL
flat_seatsFlat bed seat
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
DiningOn demand dining (*not all flights)
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

ECONOMY CLASS

China Southern Airlines cabin/seat layouts can be viewed on the Seat Map in menu below.

Seat pitchSeat pitch : 31-33 ins
Seat widthSeat width : 17.2 - 17.5 ins
No WiFiOnboard WiFi
power_iconUSB power (*not all flights)
AVODAudio / video on demand
DiningComplimentary meals
WinesComplimentary beverages & wines
SleepingPillows & blankets

LOUNGES

At Guangzhou Baiyun Airport, premium customers have use of the China Southern Airlines First and Business class lounge.

Lounge SeatingExpansive seating options
Lounge showersShower rooms
WiFiLounge WiFi
Work StationsWorkstations / business area
power_iconCharging facilities
AVODTV facilities
DiningBuffet & Noodle Bar Dining
WinesSelf service bar
SleepingBedrooms
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» China Southern Lounge reviews

SEAT MAPS

View aircraft seat maps for China Southern Airlines fleet. We have provided you a direct link to China Southern Fleet information page, where the most up-to-date information should be available.
» View Seat Maps

IFE

China Southern Airlines provides 600+ hours of entertainment programs on newest aircraft where audio/video program systems are installed.
» View latest IFE Guide

ONBOARD DINING

First Class entrée dish

Business Class beef noodle soup

FIRST CLASS : REVIEW

A modern Boeing 787 with comfortable flat bed, nice comfort attributes and amenities, reasonable IFE, attentive and friendly staff../

» Read the Flight Review