"helpful, professional and efficient"
T Sanwar (New Zealand)
✅ Verified Review | Christchurch to Delhi via Guangzhou with China Southern Airlines. Most courteous, helpful, professional and efficient cabin staff in business class on 26th October 2016 from Christchurch. They were smiling and well mannered and responsive to passengers needs. The only minor issue was they were not assertive and strict with the economy class passengers who quietly came into the business class section at night to sleep on empty seats in business class.
| Aircraft | Boeing 787 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | CHC to DEL via CAN |
| Date Flown | October 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"breakfast noodle was not bad"
11 reviews Lei Chen (China)
✅ Verified Review | Nanyang to Guangzhou on Embraer 190. When I arrived at the Nanyang airport, there was the counter for business class and I gone through the security check point in a short time. The flight took off ahead of schedule and landed 20 minutes early. The chief purser’s announcement was standard and service was professional. There were two in the business class. I tried the breakfast of noodle, which was not bad. I did not see the video programs, but watched my pad.
| Aircraft | E190 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | NNY to CAN |
| Date Flown | October 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"a 5 star experience"
Casper Pieters (Australia)
✅ Verified Review | Melbourne to Los Angeles via Guangzhou. First leg the aircraft was very clean and staff helpful and friendly. At Guangzhou Airport very clear signage and customs staff helpful. Second leg Guangzhou to Los Angeles the staff cleaned the toilets and were very helpful and friendly. The flights were a 5 star experience.
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | MEL to LAX via CAN |
| Date Flown | October 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"attendants friendly and helpful"
1 reviews Aihua Chen (China)
✅ Verified Review | Guangzhou to Hefei in business class on CZ 3813 on 22rd October 2016. Flight attendants were friendly and helpful. The seat near the emergency exit has more space, I felt comfortable during the flight. We arrived in Hefei earlier than expected. Hefei airport was a little small, all kinds of signs were clear, I could claim my baggage very quickly. Overall this was an enjoyable experience, one suggestion is that if they lower their pricing, they must be very competitive.
| Aircraft | Boeing 737-800 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | CAN to HFE |
| Date Flown | October 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"transfer service was great"
1 reviews Yunlin Wu (China)
✅ Verified Review | Wuhan to Phnom Penh via Guangzhou on October 25, 2016. I have been taking this airline for many years because of my business. A male attendant provided service to us during the two hour flight. He was very nice and smiled to us while communicating with us, recommending food and duty-free goods on board, filling the landing form for us. Although the aircraft was a little old, service was quite satisfactory. The transfer service in Guangzhou was great. The only point is it would be better if the upgrade price could be more favorable.
| Aircraft | Boeing 787 / A320 |
| Type Of Traveller | Family Leisure |
| Seat Type | Business Class |
| Route | WUH to PNH via CAN |
| Date Flown | October 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"all very prompt and proper"
1 reviews Paritha Shah (Kenya)
✅ Verified Review | Guangzhou to Nairobi. Amazing service. The air hostess were very efficient and served with a smile. They were all very prompt and proper. It was a 11 hour flight. The crew not showing frustration if we need anything, which sometimes becomes an issue in a few airlines. They were happy to help.
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | CAN to NBO |
| Date Flown | October 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Onboard service excellent"
1 reviews P Dai (Australia)
✅ Verified Review | Ningbo to Perth via Guangzhou. Excellent Overall. Because of early check in and staying one night in Guangzhou due to flight change, I won't be able to get my second boarding pass, and the check in staff couldn't give a proper explanation. But when I was in Guangzhou, the ground staff sorted straightaway. Transit accommodation was a Five star hotel. Onboard service excellent. Hope China Southern will maintain the service level in the future.
| Aircraft | Boeing 787 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | NGB to PER via CAN |
| Date Flown | October 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"air-hostesses were very kind"
Zongde Ye (China)
✅ Verified Review | Guangzhou to Los Angeles. Boeing 777 and seats were very clean. The entertainment system was great with a lot of new movies. The air-hostesses were very kind, I will give 5 stars for their service. As foreigners, we have to fill in I94 forms before going through the customs, and the air-hostesses gave the forms to us twice, and asked if we had any questions about the form. It was really helpful. I believe it was a right choice to fly with Southern China Airlines.
| Aircraft | Boeing 777 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | CAN to LAX |
| Date Flown | October 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"able to sleep almost 8 hours"
2 reviews Kenneth Chang (United States)
✅ Verified Review | Los Angeles to Guangzhou. It was a full flight, even I was trying to upgrade on the check in counter. The lady on the counter was very patient to help me and issued me the boarding pass quickly. They provided efficient, and professional inflight service. The flight attendants speaks English well. The food was good and provided two selections, both white and red wines even in the economy cabin. I was able to sleep almost 8 hours. I would recommend China Southern Airlines as Sky Team Elite Plus member and a frequent business traveler.
| Aircraft | A380 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | LAX to CAN |
| Date Flown | October 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"like the lie-flat seat"
1 reviews Feng Xiaoxian (China)
✅ Verified Review | I had a China Southern Airlines flight from Guangzhou to Moscow via Wuhan. The procedures were simple though it was a transit flight. No need to get your checked baggage and you only have to walk pass the immigration. Staff were around to offer their help for your transfer procedure. The business ticket was cheap with two sectors included. Crews were friendly and helpful. Meals were same as normal while beverages were multiple with new choices. I like the lie-flat seat which was necessary in a long haul flight. I will support this airline because of this decent trip.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | CAN to SVO via WUH |
| Date Flown | October 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
