"great staff, great service"
Manaaf Badloe (Aruba)
✅ Verified Review | Singapore to New York via Guangzhou. The check in at Singapore was very helpful and friendly. The flight, service, entertainment and food was good. Transit in Guangzhou was smooth but the ground staff at the airport wasn't that great. Maybe a little more friendly would do the trick. The check in to New York was fast and easy and the seating was quick. The service was excellent and very friendly. Food was more than enough and tasty. Seat were okay and the foot rest made my flight. Entertainment was excellent. Cause I had to be in transit (to Aruba) the staff gave me a place in bushiness class (end of flight) so I could exit the plane fast. Great staff, great service.
| Aircraft | Boeing 777 |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | SIN to JFK via CAN |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"detailed in service"
Derek Zhao (Canada)
✅ Verified Review | Guangzhou to Vancouver. I spent most of the flight watching the movies, except a couple hours sleep. The flight attendants were detailed in service. As I was awake most of the time, I felt hungry in between meals. My request for some snack was met with my favorite instant noodles. I like going with China Southern for their excellent services, in addition to their aircraft.
| Aircraft | Boeing 777 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | CAN to YVR |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"inflight service was nice"
1 reviews Chen Ying (China)
✅ Verified Review | I had a flight from Wenzhou to San Francisco via Guangzhou with China Southern. The ticket price was fair and the domestic sector included was free of charge. When I transferred in Guangzhou, the airline provided me overnight accommodation free. The hotel was clean and breakfast was served. From Guangzhou to San Francisco was Boeing 787. The plane was clean and inflight service was nice. The flight attendants were friendly and patient. They served alcohol during the meal service which tasted good. But there is one thing I still don't understand, why Guangzhou airport always can not offer enough airbridges for international flights. It's really inconvenient for passengers.
| Aircraft | A320 / Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | WNZ to SFO via CAN |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"flight was enjoyable"
Jun Cui (Australia)
✅ Verified Review | Brisbane to Changsha via Guangzhou. The flight was enjoyable, the flight attendants really helpful and patient. The food was nice, although the portions are too small, so I asked for two servings. Another imperfection was that when I was using the inflight entertainment system, the movie and tv part works fine, however, when I wanted to listen to music, I didn't hear anything, and I'm pretty sure it's not the earphone problem.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | BNE to CSX via CAN |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"continue to recommend China Southern"
Derek Zhao (Canada)
✅ Verified Review | Sydney to Guangzhou. Flight attendants were friendly and patient. The plane was quite clean. Food, beverages and inflight entertainment system were acceptable. Air fare for this flight was well spent. Crew members who spoke English, very likely specially hired to service passengers with a variety background. I will continue to recommend China Southern.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | SYD to CAN |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"offered a great service"
E Ramirez (Mexico)
✅ Verified Review | San Francisco to Guangzhou. The cabin staff offered a great service during the flight. I was really uncomfortable on my seat, so I asked a staff member to assign me another place if possible; I waited for about three minutes and she had a new seat ready for me. The staff was really friendly and attentive. Entertainment during the flight is nice, even tho I just used the reading light to finish my book. I recommend China Southern Airlines without a doubt.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | SFO to CAN |
| Date Flown | November 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"I would be glad to recommend"
P Tan (Malaysia)
✅ Verified Review | Kuala Lumpur to San Francisco via Kuala Lumpur. Aircraft is rather new with comfortable selection of movies to kill time for long flight. Check-in in KUL was fast and staff was friendly and helpful for KUL-CAN leg. Food is average. Plenty of leg space for premium economy and comfortable. Cabin temperature is nice, not too cold nor too warm. For CAN-SFO leg, boarding was chaootic slightly as there a number of wheel-chair bound elderly passengers and airport assistants shouting and checking out using walkie-talkie before confirming with the shuttle bus that all were onboard to the plane. Leg space is quite cramped with 3x3x3 seating. Toilet is clean. Cabin crew are very professional. Food is acceptable. This is my first experience with China Southern and based on this recent experience, I would be glad to recommend to friends.
| Aircraft | Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Premium Economy |
| Route | KUL to SFO via CAN |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"terrific experience "
H Issenberg (United States)
✅ Verified Review | China Southern from Kunming to New York JFK via Guangzhou. Terrific experience from beginning to end, with much improved cabin decor and service. All personnel were friendly and helpful. Bathrooms refreshed throughout flight. Vegetarian meals were good along with beverage service. Excellent AV selections and backseat monitor. Overall achieved a level of quality to compete with Cathay and Singapore.
| Aircraft | Boeing 777 |
| Type Of Traveller | Business |
| Seat Type | Premium Economy |
| Route | KMG to JFK via CAN |
| Date Flown | November 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"flight was generally enjoyable"
D Tan (Australia)
✅ Verified Review | Tokyo to Melbourne via Guangzhou. Overall, there were no major problems with the flight, the catering and service was satisfactory. However, I experienced a moderate level of discomfort in the seats (as I am a 6' tall male), and this was compounded by the fact that the legroom was significantly reduced when the seat in front reclined. The in-flight entertainment system was fantastic, it offered a vast array of films and television shows. There is a ban on the use of mobile devices on-board the plane and a lack of in-flight wifi/data services. Altogether, the flight was generally enjoyable, and well worth it considering the cost, as I only forked out ~1000 AUD for a return fare to Japan.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | NRT to MEL via CAN |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"the very best experience"
Peter Robson (New Zealand)
✅ Verified Review | Flew with China Southern for the first time from Auckland to London with a brief stopover in Guangzhou of 3 hrs. First leg of the trip started with pleasant service from the checkin staff at Auckland, access to the Emperor Lounge which was adequate. The first leg from Auckland to Guangzhou was really comfortable, with outstanding service from all cabin staff throughout. Although we had been gently warned about the food, we found the options available for 'western' style food were generous and superb. Entertainment options on board provided a large range to mostly current movies. In Guangzhou the ground staff for China Southern were helpful, and the lounge was comfortable with some wonderful food options The second leg of our trip, was 13 hrs to London, once again the experience across all areas was the same. All in all the very best experience, at a very economical price
| Aircraft | Boeing 777-300ER / 787 |
| Type Of Traveller | Family Leisure |
| Seat Type | Business Class |
| Route | AKL to LHR via CAN |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
