"service was excellent"
licheng Shi (China)
✅ Verified Review | China Southern Airlines from Guangzhou to Bali return, a flight time of 5 hours. The flight attendant was very helpful and friendly. Clean airplane, flight was on time. The service was excellent and friendly. Food was okay for economy class. Seats were good with enough leg space. On-board entertainment system was excellent.
| Aircraft | Boeing 737 |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | CAN to DPS |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"the staff were friendly"
Hai Wang (China)
✅ Verified Review | Excellent flight on China Southern Airlines from GuangZhou to Adelaide. The staff were friendly, attentive and helpful throughout the flight. Frequent water service and checks to ask if passengers needed anything. Lunch was above average and the seat was quite comfortable for a 9 hour flight. The cabin staff did a great job on a very full flight.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | CAN to ADL |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"providing lovely flights"
Keith Wiles (United Kingdom)
✅ Verified Review | China Southern from Amsterdam to Auckland return via Guangzhou, with KLM connections between Manchester and Amsterdam. A great trip with special mention and thanks to China Southern who looked after us very well, providing lovely flights! Well done to the cabin crew in Business Class.
| Aircraft | Boeing 787 / A330-200 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | AKL to AMS via CAN |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"care about what they are doing"
Wayne Sillick (Australia)
✅ Verified Review | Sydney to Tokyo via Guangzhou. The crew are properly trained and care about what they are doing. Western passengers should be careful to avoid complicated questions as English skills are quite good, but not to conversational level. The food was a bonus, some of the best airline food I have had. There was a leek and potato soup that was just fantastic. Fish also to a very high standard. Wines were better than expected. Food choice was much better on Sydney to Guangzhou flight than flight departing Guangzhou. Lie flat seats on the A330 are comfortable and easy to use. A very good quilt and ammenities pack provided. The price of business class makes them affordable, plus Guangzhou is a good sector hub for Australia as it does away with the 14 hour leg to Europe.
| Aircraft | A330-300 / A330-200 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | SYD to HND via CAN |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"friendly and helpful"
Lena Pang (Singapore)
✅ Verified Review | Singapore to New York return via Guangzhou. Staff was friendly and helpful. While the flight from Guangzhou to Singapore had no entertainment, the movie choices on the long-haul to JFK were extensive. The ground staff at JFK were also kind enough to change my seat when I mentioned my preference to sit by the window,. That allowed me to spot the aurora in the sky on my flight back to Singapore!
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | SIN to JFK via CAN |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"hospitality, professionalism and patience"
S Chen (China)
✅ Verified Review | I and my family took the China Southern Airlines A380 flight from Los Angeles to Guangzhou on Dec 21st. We took three seats of the first class. I would like to express my gratitude for the whole crew of the flight for their hospitality, professionalism and patience. My younger daughter is only 3 years old, could not sleep well the whole night. The service group of cabin staff show the great patience to play with her and take her to show around the whole space of the airplane.
| Aircraft | A380 |
| Type Of Traveller | Family Leisure |
| Seat Type | First Class |
| Route | LAX to CAN |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Very friendly staff"
W Chang (Australia)
✅ Verified Review | China Southern Airlines from Guangzhou to Sydney with a flight time of 9 hours. Very friendly staff, clean airplane, flight was on time. The service was excellent and friendly. Food was okay for economy class. Seat were good with enough leg space. On-board entertainment system was excellent.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Sydney |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"business class very comfortable"
11 reviews C Pang (China)
✅ Verified Review | Melbourne to Guangzhou. China Southern operate 3 flights daily in this season, which passengers could have different choices. I wanted to take the night flight, which would arrive early in the morning. The seats in business class was very comfortable. Boarding was 30 minutes later than the scheduled time. Onboard the flight, I was warmly greeted and treated with the cocktail and warm towel. Cabin announcement was clear in both Chinese and English. I was served a delicious dinner of lamb, rice and fruits. The flight was 100% full. Cabin temperature was comfortable. I did not watch the video program. After dinner, I slept for 6 hours. The flight landed 20 minutes ahead of schedule.
| Aircraft | A330 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | MEL to CAN |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"I recommend it to fly"
1 reviews Zhanping Li (China)
✅ Verified Review | From Guangzhou to Vancouver. At check in the ground staff reserved the seat I preferred and I got the receipt for my duty free goods advanced. I felt the hospitality of flight attendants and could see their warm smile and service. They suggested I book meal on website but only for business class. The meal is appropriate for Chinese and also for other passengers prefer with different kinds of meal. I recommend it to fly.
| Aircraft | Boeing 777 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | CAN to YVR |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"seating is standard and okay"
M Tresurch (China)
✅ Verified Review | China Southern Airlines from Dalian to Beijing with a flight time of 50 minutes. Very friendly staff, clean airplane, flight was on time and onboard entertainment system was good. Since flight time is short, there was no meal, just water and small snacks. Seating is standard and okay in economy class, maybe newer planes have better seating space, but for short domestic flight it is enough.
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | DLC to PEK |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
