"the meal should be improved"
1 reviews Siuping Tse (United States)
✅ Verified Review | This is my first time to take China Southern Airlines from New York to Guangzhou. This time we tried China Southern for cheaper price and the same aircraft with Boeing 777-300. I felt the space of the seat is spacious. But the meal should be improved. We like the cabin crew service better than Cathay Pacific for their talk and smile. Anyway a good experience for this flight.
| Aircraft | Boeing 777-300 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | New York to Guangzhou |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"it is worth the money"
X Peng (Australia)
✅ Verified Review | Guangzhou to Melbourne, such a long journey. The cabin staff is kind and helpful. Some latest movies can be enjoyed on the flight. I sat next to the emergency exit. Therefore the area is spacious. However, there was something wrong with my seat so I cannot adjust the seat while sleeping. And the breakfast is awful. I chose noodle, but noodle is too salty. Compared with the breakfast, dinner was much better. Overall, it is worth the money.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Melbourne |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"meal has a good improvement"
1 reviews Jianquan Chen (United States)
✅ Verified Review | Guangzhou to San Francisco on February 15th 2017 and an amazing onboard experience. Boeing 787 with new design of sunshades, we could get the information of our flying on the touch screen. The meal has a good improvement with the last time I traveled to Rome with this airline. At the same time the service onboard is really great. After the first meal my IFE crashed and I didn't find any free seats could change. So I asked for a crew and he gives me a tablet in return with this inconvenience. So I think if the technology department would fix this problem for the passengers would be better. Lacking in perfection, I took almost 30 minutes go through the line for safety check to the boarding Gate. After the safety check we have be sent to the aircraft by the Shuttle bus not the with a Boarding Bridge, I thought it should be a basic requirement for a overseas flight.
| Aircraft | Boeing 787 |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to San Francisco |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"awesome cabin staff"
Ian Thompson (Netherlands)
✅ Verified Review | Flew with China Southern economy class from Amsterdam to Sydney return. The first leg to Chengdu was with KLM even though it was part of my China Southern ticket which meant I had to collect by baggage and re book it in at Chengdu. Not a problem. My flight from Chengdu to Guangzhou was delayed for four hours. China Southern supplied a decent chinese meal and drinks for all passengers. The delay meant once I arrived in Guangzhou I had missed my onward flight to Sydney. China Southern then placed me in a hotel (of my choice) for 24 hours with full courtesy bus three meals and a fantastic five star hotel. An unexpected stay over but one that I enjoyed. 24 hours later I was on my way to Sydney. Return journey I flew Sydney to Shenzen and this was a nightmare in the airport. From Shenzen onto Beijing and then onwards to Amsterdam. The airline on all journeys was superb, the long haul two meals and plenty of drinks and snacks in between, the short internal legs again a decent chinese meal and plenty of drinks. In flight entertainment was great with a big choice of movies and a lesser choice of music. Awesome cabin staff on all flights and quite comfy seats on what seemed to be new aeroplanes. All in all China Southern would be my choice if I ever returned to Australia or Asia.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Sydney to Amsterdam |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"good combination of east and west"
W Yang (Australia)
✅ Verified Review | Guangzhou to Sydney. Good cabin service, there are variety of meal courses offered, good combination of east and west, comfortable seat and good selection of inflight entertainment, can be improved by adding more privacy to the business cabin. Quite impressed with the Salvatore ferragamo amenity bag, slipper is a great addition, would be even better if inflight pajama can be offered.
| Aircraft | A330 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | Guangzhou to Sydney |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"good care of flight attendants"
1 reviews Defu Zhao (United States)
✅ Verified Review | Guangzhou to New York, we get good care of flight attendants. The ground staff made process fluently that we can go on board on time. The inflight service was far better than I imagine, professional cabin service and relaxing surrounding inflight. Almost 15 hour flight I slept almost times but the cabin crew provided meal for me after I wake up and served the hot water we asked.
| Aircraft | Boeing 777-300 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to New York |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"on board a great experience"
Li Suwen (China)
✅ Verified Review | The filght with China Southern from Guangzhou to Melbourne, Australia went very good. The crew was very friendly and it made my ten hours on board a great experience. The food and TV/ movies entertainment were great. I can suggest to reconsider the model of headphones provided on board as the one I had were not loud enough to listen to the movies. Thank you very much for the pleasant time.
| Aircraft | A330 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Melbourne |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"should provide wifi service"
1 reviews zhefu li (China)
✅ Verified Review | My Chinese New Year holiday just end and one again I took China Southern from Auckland to Guangzhou. I was long queueing for check in and boarding because too many people. The crew was nice to us. I enjoyed the Chinese style dinner and breakfast. The movies was just ok because not many choices. I hope it can be improve. Also China Southern should provide wifi service.
| Aircraft | Boeing 777-300 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Auckland to Guangzhou |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"cellphone should be allowed"
Gao Jia (China)
✅ Verified Review | Guangzhou to Amsterdam, nice seating, helpful crew, and the food service has been improved. The seat space of this A330 flight is a bit roomier than Boeing 787. Usually it's hard for me to fall asleep on the plane, but this time I did got some rest. Another thing is that flight mode of cellphone should be allowed and I think they should have wifi service.
| Aircraft | A330 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | Guangzhou to Amsterdam |
| Date Flown | January 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"transfer service is quite convenient"
G Yang (France)
✅ Verified Review | Nanchang to Paris via Guangzhou. The transfer service is quite convenient at Guangzhou, it's easy to find the counter to check-in. From Guangzhou to Paris, very nice service. I asked for one more pillow and one more blanket, no problem. I took this airline because the flight of China Eastern which I bought (through Air France, complicated) was canceled, and Air France helped me to change my ticket to this flight which I think is better. A better aircraft, better meal and better service. I will recommend China Southern if you'd like to travel in China.
| Aircraft | A330-200 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Nanchang to Paris via Guangzhou |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
