"an excellent experience"
ZhiWei Wu (China)
✅ Verified Review | We flew from Male to Guangzhou with China Southern Airlines and it was an excellent experience. Ample leg room; good on-board service; nice food, we could not ask for anything more. They went out of their way to help people.
| Aircraft | A330 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Male to Guangzhou |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"what is meaning of Hindu meal"
S Jamarhan (Australia)
✅ Verified Review | Guangzhou to Melbourne. I have request Hindu meal but last two trips from Guangzhou to Melbourne I was given Beef curry rice. On 22 November 2016 I thought it could be human error. So this time 29 March 2017 I triple checked about my meal and response was you have selected Hindu meal. Inflight I was given beef rice again. China Southern need to know what is meaning of Hindu meal.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Melbourne |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"impressed by the service"
You Kejun (China)
✅ Verified Review | I had a trip from Guangzhou to Brisbane. As a vegetarian and due to my own negligence, I didn't book my meal before the flight. The crew served me with a delicious fruit meal. I'm impressed by the service provided by China Southern Airline, it's truly amazing and beyond excellent.
| Aircraft | A330 |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Brisbane |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"China Southern have really improved"
W Leigh (United Kingdom)
✅ Verified Review | I have been using China Southern from Heathrow to Guangzhou for a number of years now and are one of the Gold Card members. This time I flew from London to Guangzhou, 3 days later from Guangzhou to Hangzhou and 3 days later from Hangzhou to Guangzhou and transit to Ho Chi Minh City, then 3 days from Ho Chi Minh back to Guangzhou and next day Guangzhou back to Heathrow. China Southern have really improved, the onboard service is excellent and the hostesses are polite and helpful. The food is ok nothing special. The Boeing 787 from Heathrow is the has a lot of space in Business Class with lie flat seats. I have to use a wheelchair these days and as you can see my last trip was quite busy with lots of airports but China Southern were fantastic. When you get to the airport there was a wheelchair at every gate and I was taken wherever I wanted to go. Just coming back at Heathrow is the only pain and that's Heathrow not China Southern. I wouldn't rate China Southern as 5 star but they are now very close and at very competitive prices.
| Aircraft | Boeing 787 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | SGN to LHR via CAN |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"crew was friendly and helpful"
40 reviews Jiaxin Kuang (China)
✅ Verified Review | I flew Auckland to Guangzhou with China Southern Airlines CZ306 on 21st March 2017. I sat in seat 51A which was beside the emergency exit,so the leg room was huge. Cabin crew was friendly and helpful with a smile. Cabin staff helped me to stow luggage. The first meal included ice cream, I like it very much! The inflight entertainment contain the latest films. The lavatories were clean.
| Aircraft | Boeing 777-300ER |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Auckland to Guangzhou |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"enjoyed my flight this time"
2 reviews Huimin Peng (China)
✅ Verified Review | Changsha to Hanoi via Guangzhou, this is my first time to Vietnam. I enjoyed my flight this time. I got my boarding pass and have my luggage checked in a minute. They asked me about power bank and battery in my suitcase. The meal is good, beef rice and chicken noodle. I hope that next time the food could be more diet (less oil) so that could be excellent. The best thing that I am satisfied is they were on time to land every time. I will choose China Southern Airlines next time for international trip.
| Aircraft | A319 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Changsha to Hanoi via Guangzhou |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"luxury and outstanding customer service"
Steven Robinson (Australia)
✅ Verified Review | My wife and I flew from Sydney to Guangzhou in business class. There was an announcement that it was possible to have an upgrade to first class for $550 each. As we hadn't done this before I arranged with the purser for this to happen. Pure luxury and outstanding customer service is the only way I can describe it. As it was an overnight flight (12 hrs), we were given comfortable pyjamas and our bed made up whilst changing. The staff were amazing - so friendly and helpful to the highest quality. We may not ever get up the front again (1st class) but we will never forget the experience with China Southern. The only problem is the setup of Guangzhou airport - what a stressful situation. It is certainly not tourist friendly.
| Aircraft | A330 |
| Type Of Traveller | Couple Leisure |
| Seat Type | First Class |
| Route | Sydney to Guangzhou |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"flight staff were courteous"
Peter Hurring (Austria)
✅ Verified Review | Shanghai to Sydney via Guangzhou. This is the first time I have flown China Southern and was selected by the tour company rather than by myself. Having now flown the airline to China and back, I have no hesitation in recommending this airline. I flew Economy class over to China and Premium Economy on the way back. The flight staff were courteous, the food and drinks were generous, the leg room in economy was more than what some Australian airlines give, hot refresher towels were given out. The in-flight entertainment had a great selection in English, and while English was not their first language, every attempt was made by the crew to ensure I was comfortable. Top marks.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Premium Economy |
| Route | Shanghai to Sydney via Guangzhou |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"cabin service was excellent "
Zhixuan Huang (China)
✅ Verified Review | I flew from Vancouver to Guangzhou on 24 March. It was a pleasant journey in general. The in-flight entertainment was amazing and there was a great collection of movies and series. I especially enjoyed the food and snacks such as sandwiches, bread, burgers and instant noodles. The cabin service was excellent and very attentive. My only suggestion would be that the cabin crew English could be improved because I could barely understand most of the announcement and it can be quite confusing.
| Aircraft | Boeing 777 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Vancouver to Guangzhou |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Friendly service, with good meals"
S Heistrich (Germany)
✅ Verified Review | Flight from Amsterdam to Guangzhou, March 2017. Flight on an A330, in middle block with 4 seats. Friendly service, with good meals and enough space for my knees (I am tall: 186 cm/6'1"). Good entertainment with lots of movies to choose.
| Aircraft | A330-200 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Amsterdam to Guangzhou |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
