Cathay Pacific Airways

San Francisco to Hong Kong and my fourth time using Cathay Pacific business class. Check in was fast and efficient. The lounge at San Francisco was relatively new and modern although it could have been a bit bigger. Boarding was on time and orderly. The seats seemed new and were very private. In my opinion these are the best business class seats in the world. They reclined flat and were extremely comfortable. Departure was on time and the meal service was done in 75 minutes. The meal was tasty and filling. The flight attendants were all professional and kind. We got to Hong Kong on time and needless to say I had a very good flight. Would definitely try it again.

Manchester to Denpasar via Hong Kong. First time I travelled with Cathay Pacific and it'll be the last. No problems on outbound trip, but on return in Bali, got to gate and found flight to Hong Kong cancelled till next day due to bad weather. I would have been at least 36 hours late and would have missed days work. Gate staff were only interested in handing out hotel vouchers and not interested in making alternative flight on other carriers leaving that evening. Was told that no seats available. I pointed out that there were spaces on Emirates flight the same evening. Blank expression. Getting nowhere so booked on Emirates and paid 500GBP per ticket. Complained when I got back. Complaint ignored then told I'd be getting return leg refunded. Today received £60 tax refund. Atrocious. Will never use again. Unsure of why they are rated so highly as the outbound service was average at best

Bangkok to Hong Kong return with Cathay Pacific Airways. Flight departed on-time and arrived early. Crew were very friendly and professional with meal and overall service. Ground handling at HKG was very professional, bags came early and airport staff were very nice. Return flight was last minute aircraft change - supposed to be Boeing 777-200, I was surprised to see a 747 parked at the gate and the seats we pre-booked were a bit messed up due to the aircraft change. Crew seem a bit panicked during meal service, possibly due to the aircraft change. Meals were decent comparatively to long haul. If you ever fly Cathay Pacific, either short haul or long haul, try to avoid any pasta meal choice. They're not awful, but you'd be better off with the other meal option (usually rice with a meat). Overall service was excellent and reliable.

Third time flying Vancouver to Bangkok via Hong Kong, and I'm impressed. CX889 was initially delayed by 15 minutes due to delays from New York City (JFK). Departed YVR 45 minutes late, the flight managed to keep its delay and arrived Hong Kong 45 minutes later than scheduled. Connection to to Bangkok was smooth, bags arrived safe and early. Cabin crew service was very professional and caring. Food topped standards as always.

Los Angeles to Sydney via Hong Kong with Cathay Pacific. Overall very good with a few speed bumps. Phone reservations system slow and fair entertainment. LAX very nice lounge with wide variety food, services and staff. Boeing 777 lie flat seat was great. Food very good and too much. Instead of inflight bar/snack area, they bring a choice to you. Service friendly onboard. Hong Kong Wing Lounge open air and impersonal, a fair food selection, but poor service and no one to help. Flight to SYD (next day and was able to check bags through) just as good as previous. Return from Auckland to Los Angeles via Hong Kong on an A340. Did the best they could for business class on an A340. Seating 1-1-1 across, seats very claustrophobic, food quality and quantity fair. Would fly them again.

Flew Cathay Pacific from Jakarta to New York JFK via Hong Kong. Booked Premium Economy but upgraded to business class on the HKG-JFK flight which was a pleasant surpirse. Crew service superb. Food excellent and in abundance. The seat was excellent as could lay flat. The only drawback is the entertainment, and the choice of films are limited.

Hong Kong to Fukuoka via Taipei with Cathay Pacific. The service is quite good, but the seat can't completely recline in 180 degrees. The crew was friendly and the food is very nice. But some of the cabin crew only speak English, Mandarin or Japanese. I think they can improve by having more cabin crew who spoke different languages.

Bahrain to Cebu via Hong Kong. Chose this airline to avoid Manila. The new business class seats on the A330 (CX746) were very good but awful on the Boeing 747 (CX921)on my HK-CEB route. Cabin crew were efficient but not caring or trained to strike up conversation with a passenger. Food average for a 5 star airline. Good inflight entertainment though with nice range of films. The 747 was an old aircraft with poorly designed business class seating facing at an angle toward the aisle so had to risk cringing your neck to view out of the window. Both flights were delayed by nearly more than an hour on the ground. Time was made up once in the air but it could be a little stressful if you have a tight connection. As has been mentioned previously lack of drinks was noticeable as they did not seen keen to top up a wine glass or get an extra drink for you. This route is not worthy of 5 Stars but more on 3 stars when comparing with Qatar Airways or Singapore airlines.

Manila to London via Hong Kong. Terrible experience. Flown this route with Cathay 3 times this year and the last two (Nov/Dec) have been the worst experiences. Checked in and was told there was a 50 min delay, but I will make the connection, stepped off at HK to see a sign with my connecting flight and then I was handed a new boardimg pass for a flight 10 hours later! I was given a coupon to a hotel to stay for the waiting time but not my baggage so I could not get changed. I paid extra to get back to the UK the night before the working week, I have now had to arrive on a Monday morning and straight to my work. I cannot recomend this airline.

Taipei to Hong Kong with Cathay Pacific. Warm greeting from the ground staff and cabin crew. Flight was departed behind a bit the schedule but was able to catch up the time. Food and beverage were significantly not enough so the size can be 30%-50% more. More hot food and better variety of drink are recommended. Cabin crew efficient and friendly during the very short one hour flight.