"attendant service is good"
Leopoldo Yabes (Philippines)
I'm very familiar with this Manila to Hong Kong Cathay Pacific flight since most of the time Hong Kong is my transit hub to other countries. My recent flight had both good and bad points. As for seat comfort, the old clam shell style seats they retained in their regional classes still is better compared to the new ones that recline down to your face. IFE impresses, and flight attendant service is good. It's clear that they were cutting costs when it came to refreshment service. The usual sandwich has finally been revived but the juice box thing was never the Cathay I used to know. That flight did not "offer" drink options besides coffee, tea, and water (at least they had that) - I could have asked them, but they weren't presented on the carts.
Aircraft | Boeing 777-300 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | MNL to HKG |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"very hot in the cabin"
1 reviews Jane Mustoe (United Kingdom)
Flew Cathay Pacific Airways from London to Auckland via Hong Kong. Was a little concerned after reading other reviews. Great crew on all legs of the journey return as well. Seats okay what I expected - a little tired - could have done with a mattress for sleeping like other airlines offer - food good - too much - Chinese food very greasy. Entertainment very average - not many up to date films available - not good outlay of seats when flying with partner - late take-off in Auckland on return journey - not given much information - very poor loading of passengers really should have economy getting on at another door poor that they have to go through business class first - what is the point of allowing business class on first. Also a little chaotic - sat on plane for another 3/4 hour with no information hence later getting into Hong Kong. Showers all full so really didn't get to see much of the lounges - did go into a lounge opposite gate 2 thank goodness I checked on the flight as they were loading passengers and hadn't made any announcements could easily have missed the flight. Needed to go to another lounge in Heathrow as Cathay Pacific one having refurbishment given invitation but when went to one lounge they told us that we couldn't come to the one although I showed them the invitation rather rude. Also very hot in the cabin not comfortable to sleep if too hot.
Aircraft | Boeing 777-300 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | LHR to AKL via HKG |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"seat was comfortable"
M. Leong (United States)
Flew Cathay Pacific from New York JFK to Singapore via Hong Kong. Seat was comfortable, food was good and the entertainment system was excellent. The service was great and they were warm throughout the flight. Second leg, got upgraded to business class. Crew was also very good. The aircraft was equipped with the long haul business class product, which was more than adequate for the 3 hour flight and the food was good. both flights were on time.
Aircraft | Boeing 777-300ER, A330-300 |
Type Of Traveller | Solo Leisure |
Seat Type | Premium Economy |
Route | JFK to SIN via HKG |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"service was excellent"
M Leong (United States)
Flew Cathay Pacific from Singapore to New York JFK via Hong Kong and Vancouver. Seat was comfortable and the food was good for the first two legs of the flight. The entertainment system had a decent variety of movies and other TV shows to watch. The leg to YVR was relatively short for a trans-Pacific flight, though at the airport we weren't allowed to leave the holding room. Got upgraded to business class to JFK, the service was excellent and the food good. Relatively comfortable seat to sleep in since it is a lie flat seat. Arrived early into YVR and JFK.
Aircraft | Boeing 777-300ER, A330-300 |
Type Of Traveller | Solo Leisure |
Seat Type | Premium Economy |
Route | SIN to JFK via HKG/YVR |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"cabin is superb"
P. Wipatavit (Canada)
Regular flyer of this route Vancouver to Bangkok via Hong Kong. YVR-HKG - for the first time in a while this flight was on-time. Early departure in Vancouver and early arrival in Hong Kong. Based on my past experiences I decided to book a connection which was later than usual. With the early arrival, I was stuck in HKG for approximately 4 hours. Flight to Bangkok departed 20 minutes late but still landed on-time which was nice. Needless to say, the cabin is superb, compared to other airlines. Cabin crew service was very attentive and made the journey a breeze. However, I must say, the catering wasn't quite as on par with my other trips. Overall, whenever possible, CX is my airline of choice. Flight timings are perfect with several options to choose from.
Aircraft | Bpeing 777-300ER / A330-300 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | YVR to BKK via HKG |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"crew also nice and friendly"
Jeremy Chan (Hong Kong)
Cathay Pacific from Hong Kong to Nagoya return. HKG to NGO on a new A330-300. I was generally very happy with my experience this time, particularly the incredible entertainment. There were a lot of Asian and Western movies and television programmes, as well as many music playlists and dramas. Cabin crew were enthusiastic and helpful. The meal was however a slight disappointment. The flight departed punctually and arrived early. Flew CX 539 returning to HKG on another A330-300 with the same entertainment system and cabin. Cabin crew were also nice and friendly. Flight meal was mediocre. Cabin was very clean and the seat was very comfortable. Would love to fly with Cathay Pacific again.
Aircraft | A330-300 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | HKG to NGO |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"much more legroom"
D Olsson (Papua New Guinea)
Hong Kong to Bangkok with Cathay Pacific. Somehow the cheapest option I had for a long itinerary included a 3 hour leg in Premium Economy. With one less seat per row, the seats are a little bigger with more armrest room and much more legroom. Sort of like being in an exit row with no one next to you. Same food and service as economy. The IFE screens might be slightly bigger but smaller than Emirates new economy screens. Unless you're large, I don't see the point on a short-haul flight, but it might be worth it on a long-haul overnight flight.
Aircraft | A330 |
Type Of Traveller | Business |
Seat Type | Premium Economy |
Route | HKG to BKK |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"took very good care of me"
2 reviews T Chia (Australia)
Excellent flight from New York to Hong Kong. Seated in 1K on March 2, 2016 from JFK to HKG. The flight attendants took very good care of me. They provided the right amount of attention at the right time. They made 2K for me to sleep. Had great view over Brooklyn and Manhattan when taking off. Flew over North Pole and Lake Baikal. Lunch. Full service of caviar as starter, Crab entree and fish main were tasty.
Type Of Traveller | Solo Leisure |
Seat Type | First Class |
Route | JFK to HKG |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"far too uptight"
J Rose (Australia)
Cathay Pacific, Economy, Tokyo Narita - Hong Kong - New York JFK and Chicago O'Hare - Hong Kong - Tokyo Narita all on B-777 aircraft. CX is always quite good, arguably the standard in how to run an efficient airline. This trip was no different and overall quite pleased. I suppose the only negative is the cabin staff are so ruthlessly efficient in how they go about their jobs, they often lack warmth and can be quite brusque with customers. Management do a marvelous job teaching their staff how to be efficient, next they should focus on teaching them to lighten up and be a bit warmer, perhaps even smile every now and then. Most are all far too uptight, but I guess that's the price you pay for efficiency.
Aircraft | Boeing 777 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | NRT to JFK via HKG |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"worst flight experienced"
John Melis (Australia)
Cathay Pacific from Hong Kong to Cairns was probably the worst flight I have experienced. Leaving Hong Kong it seemed as the crew had little control over the large amount of Chinese family groups that were on the aircraft and their requests for passengers to take their seats were at first ignored.First time ever that I witnessed crew yelling at passengers to do as they were told. The food was terrible and the seat comfort was poor when the person in front reclined their seat. I will not recommend or use again.
Aircraft | A330-300 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | HKG to CNS |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |