Cathay Pacific Airways

✅ Verified Review | Vancouver to Hong Kong, the service was average and the food was not great. This was a 13 hour flight and one had to find the flight attendants when I wanted something. They were polite though rushed. The seats were comfortable but a little tired, and the entertainment was excellent. The new lounge at YVR was excellent. I would fly Cathay again but actually think Air Canada is at least as good.

✅ Verified Review | Mumbai to Hong Kong. This was our (me and my husband) first travel via Cathay Pacific and we were really excited about it as Cathay is rated among one of the top airlines. But to our surprise, Cathay Pacific disappointed both of us. The aircraft was neat and tidy along with the toilets. We cross confirmed with the check in counter staff to provide us two adjacent seats and despite her confirmation that the seats are adjacent, we found that that they were two separate seats in the same row. The seats were very uncomfortable. Many staff were extremely curt. It was a midnight 5 hour flight which was delayed. And they did not serve anything to us for the next 3 hour. The breakfast which they provided to us for an international travel was very basic and not making them stand any different from the other domestic airline food.

✅ Verified Review | First, the boarding gate is gate 1 in Hong Kong, which is very close to the exit of the customs. The flight is on time, arriving at the gate of Incheon airport at around 5.44am. The flight is quite smooth. The seat is quite comfortable. Note that this A333 economy seats have a fixed shell. The seatback is fixed. So the seat cannot recline backwards. Instead, the seat kind of slides down. I quite like this idea. It means that the monitor will never be too close to you and you will not be annoyed by the one in front of you. The legroom is great. I fell asleep easily before taking off. About an hour later, the meal is served. I was a bit disappointed that the meal was not an ordinary full size meal. There is no choice of main course. Usually there are two for passengers to choose from. The food is put inside a rectangle paper box, the box is quite nice actually. There is a small bowl containing a few slices of fruits, orange, kiwi, pineapple and one more. There is a sandwich with something like mayonnaise, salad. And there is a biscuit. That is all. I do anticipate more, but probably this is an overnight short flight, 3 hours and 40 minutes, departing at 1am. So Cathay thinks it is better to give you a light meal with mostly vegetables. I would be happier if it was a full meal. The inflight entertainment was excellent. It offers a great variety of HK, Asia and western movies, TV programmes and music. And touch screen monitor is responsive. Unlike the one fitted on Hong Kong airline where you have to touch it ten times before the screen senses your response.

✅ Verified Review | Flew Vancouver to Hong Kong. The journey didnt get off to a great start with a less than desirable experience in the lounge. Not the fault of Cathay Pacific (and they had told guests on entering the lounge) but the Airport Authority who conducted a power shutdown. Poor on their part for not scheduling this an hour or two later when the flight had left. The event left the lounge with minimal lighting. A complaint about a noisy guest conducting a conference call was handled professionally but combined, it was not the usual pre-flight relaxing experience. On board everything met the usual high expectations other than the IFE movie selection which was a bit limited. PE seat and cabin very comfortable and relaxing. Cabin crew present throughout, efficient and friendly.

✅ Verified Review | Flew Hong Kong to Vancouver. First opportunity to fly the new Cathay Pacific A350 preceeded by a very relaxing and enjoyable stay in the CX lounge. The airplane, cabin and new PE seating didn't disappoint. The larger windows and cabin height makes for a much more spacious feel and the new PE seating are not that far short of regional business class. Only complaint would be that the food service times were a little funky with two main meals being served during this day time long haul flight. Both were of good quality and enjoyable however. Friendly and efficient cabin crew made for a great flight. Didnt try the inflight WiFi.

✅ Verified Review | Chicago to Bangkok via Hong Kong. Cathay Pacific was higher than my expectations. The ground staff at Chicago and Hong Kong were very friendly and helpful. On the Boeing 777, the seats were very comfortable with an adjustable head rest and amazing recline. The cabin crew were very friendly and happy to help us at times. The food service on board was exquisite. They have a huge menu consisting of many vegetarian and non-vegetarian meals, such as shrimp, basa fillet, and lasagna. The entertainment system on board is very modern and has some of the most popular and recent movies, however, even with the entertainment system, I was still unable to complete school work because WiFi is only available on the A350, but overall, Cathay Pacific exceeded my expectations and I would definitely fly with them again.

✅ Verified Review | Although the flight is short I was looking forward to checking out Cathay's new Airbus on this flight from Hong Kong to Taipei. Everything was fine, the service, the light meal, the aircraft itself yet something seems off. Its like whoever designed their interior never tried it out. The seat is fine, very private but little things like an armrest that wouldn't stay up, a very clumsy entertainment system, overhead bins not quite over the seat, a clumsy storage for headsets, a tray table that couldn't quite get close enough unless you propped yourself up and on. Small issues but many of them. Flight attendants, when pressed admitted the galleys are not user friendly as well and that always affects things. I wouldn't avoid it but I can't help feeling they went with the cheapest design available much like American did on its A321 jet that it uses to Hawaii a lot from the west coast. Very disappointing, I was expecting bells and whistles. Connecting to China Air's A350 to San Francisco so we will see how it stacks up.

✅ Verified Review | Hong Kong to Beijing. The flight was to be delayed for one hour due to Beijing traffic control. We had boarded but staff served extra drinks etc. Great that the pilot made up some time, so we arrived only about half an hour late. Service was good and the meal also good. And I had a good time preflight at the Cathay lounge for a quick shower as weather is hot already (their best lounge in Hong Kong).

✅ Verified Review | London to Hong Kong. A great flight exceeding my expectation. It offers virtual first class meal service. You choose courses a-la-carte, and the menu includes Western, Asian, and quick meal choices. The snacks to accompany the pre-dinner drink include caviar, and Wangu beef, lobster tail, and abalone are also on offer. You can choose your preferred meal time. They also have a mattress to make a bed. These are all pleasant surprises, but I learn later that this is a pilot project currently only for my flight from LGW, and Cathay collects customer feedback to decide if they should implement the new service. If this will become regular, I have no hesitation to fly CX on all my flights, now that I also fly BA (BA seats are less spacious, only they offer cheaper fare). As arrival is early, I used the Arrivals Lounge till decent hour to travel to town for my hotel check-in. Like also the new A350.

✅ Verified Review | Flew Beijing to Hong Kong. Good flight, on time, good lounge service in Beijing (they now serve noodle cooked to order). It is good to fly Cathay Pacific in that, on this flight, the plane is of long haul configuration with flat bed seats, and as such is useful for a morning nap. Interesting that some airlines do not use long haul crafts (including KA) for the 3 hr flight, but experience is that I always get this on a CX flight in J, so it is good to choose Cathay, which generally offer good service.