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Wizz Air Passenger Reviews and Wizz Air Customer Trip Reports



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WIZZ AIR customer review :  10 November 2010 by R Wezeman (Netherlands)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Weeze-Bucharest Baneasa return. Great value for money including baggage etc - return flight for less then €100. Check in at Weeze unorganized due to two lines for one check in desk, which caused annoyance amongst passengers. Flight uneventful, onboard catering boring. Bucharest Baneasa terrible airport but Wizz Air is not to blame for that.


WIZZ AIR customer review :  29 October 2010 by Piet Carels (Netherlands)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Cluj-Weeze, clean plane, friendly crew. The space for legs could be better. Better and cheaper than Ryanair and BlueAir and young A320 fleet.


WIZZ AIR customer review :  13 October 2010 by Ray Short (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Luton-Warsaw return trip. This short hop was efficient and hassle free. The aircraft was clean and comfortable, check-in all done online, which means less time queuing at airports.


WIZZ AIR customer review :  20 September 2010 by Benjamin Kühn (Germany)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

BBU-NRN. Bucharest Baneasa airport is easily reachable, but not a nice location to be - very limited catering facilities, and long queues at security. Had to check in online the day before and baggage dropping was a breeze. Bussed to plane with a slight delay, free seating, A320 not the newest, but okay, seating is very tight and cramped with no reclining seats. Luckily the seat next to me was free, although the flight was about 95% full. Cabin crew announcements in Eenglish, German and Romanian - English and German announcements virtually not understandable. Baggage took only a few minutes to appear after disembarking. Overall a typical low cost experience, nothing special but no hassle. Overall: You get what You pay: a 30EUR flight is not a luxury-trip.


WIZZ AIR customer review :  20 September 2010 by B Lovelady (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

We just spent a few days in Poland and used Wizz air to get us there. All went like clockwork from booking on-line to the travel itself. The planes took off on time and all was efficient. The only criticism was that at Warsaw airport the announcements by Polish staff were not at all clear when they spoke in English so you had to keep your eye on the information board. Great price and service!


WIZZ AIR customer review :  7 September 2010 by K Hann (Belgium)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Brussels-Budapest. Planes new with leather seats. Our flight delayed like many people commented here, yet only for 30 min. Cabin crew were nice and helpful and their onboard menu is not expensive. Budapest airport T1 is one of the best low cost airports I have seen with free wifi and helpful staff. Good value for money, better than Ryanair, cheaper than EasyJet.


WIZZ AIR customer review :  2 September 2010 by K Donegan (Spain)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Madrid to Katowice, Kiev to Katowice, Katowice to Madrid. Newish A320s on all segments. Clean aircraft, comfortable seats, polite and friendly service. As with other low-cost carriers with no assigned seating, the gate areas get a bit push-and-shove with people elbowing to get ahead, even though except for boarding in Madrid (which was a more-or-less orderly line through an airbridge), everyone's getting on a bus to be taken to the aircraft parked on the apron anyway. Noticeably better than Ryanair throughout the whole process, and for me, at least on these flights, a notch above Easyjet.


WIZZ AIR customer review :  27 August 2010 by K Stephenson (UK)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Varna - London Luton. Modern clean aircraft with adequate legroom. My complaint was that the Captain switched on the seatbelt sign shortly after take off and said that the crew were unable to commence their inflight duties as we were expecting some turbulence. After an hour of near perfect flying conditions the seatbelt sign was switched off and the crew commenced the service. It seemed obvious that the crew could just not be bothered and sat in the rear galley chatting and eating.


WIZZ AIR customer review :  3 August 2010 by M Fodor (Belgium)

 

Trip Rating :  4/10

Score 4 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

BUD-CRL-BUD. A320's are okay, especially the new additions to the fleet, with a slightly different interior compared to the old ones. It is a usual no-frills airline, so I do not have much to say about the FA's. The biggest problem with the airline is that its flights are almost always delayed (or at least on this route). It is usually operated towards mid - to late-afternoon, which means delays have already accumulated during the day. I think you are lucky to get away with a 60-120 minute delay, on my last CRL-BUD flight, I was delayed for over 4 hours.


WIZZ AIR customer review :  2 August 2010 by Davide Greco (Italy)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

No

Value for Money:

Yes

Cabin Flown:

Economy

BGY-SOF and BBU-BGY. Flight to Sofia delayed half an hour with no remarks shown on the monitors; plane not brand new but acceptable seat pitch and polite crew. Return from Bucharest Baneasa was on time but the boarding hall in this airport is a disgrace, being overcrowded, with few monitors (very hard to be read) and with no space for more than 250 persons, so guess what happens when all the 4 gates are operating at the same time. Besides that, it took 40 minutes to get through passport control and security checks. The plane to Bergamo was a new A320 with miserable leg room and hard leather seats. As on the onward trip, all the announcements were pronounced so quickly that it was almost impossible to understand what they were talking about. Even the safety announcements were obviously made only because it is compulsory by law since they were just rushing to complete the sentences as soon as possible, complying with the short time between bording and departure. When I fly with a low cost carrier I often wonder if the cabin crew would really be able to manage any kind of emergency, since I do have the feeling the everything is speeded up to the very limit, and this is against safety. It was my first time with this airline and I do not find them to be worse or better than the other major cheap carriers I have been on so far.


WIZZ AIR customer review :  27 July 2010 by John Gorick (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Treviso to Lviv. Seemed like a new plane. Very comfortable, satisfactory legroom, and very polite and friendly service.


WIZZ AIR customer review :  25 July 2010 by E Kremer (USA)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Rome to Prague. Was very happy with the flight. Airplane clean with leather seats. The flight attendants were polite. Baggage claim was quick.


WIZZ AIR customer review :  16 July 2010 by A Bland (UK)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

This airline is terrible! Timetable changes (moving flights to different days rather than times) after you've booked are unacceptable when people have already made non-refundable bookings for ground transportation and hotels, etc). Wizzair do this with appalling regularity, and with no regards for the effect on its customers.


WIZZ AIR customer review :  24 June 2010 by S Scoots (Belgium)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

We often fly with Wizzair to/from Charleroi/Budapest, and find it quite reliable, at least on these destinations. The cabin crew is usually friendly and assists with our small children. We only got a lost suitcase once, around Christmas, so it took longer to retrieve it but we eventually did. I don't know about other destinations but if you intend to fly between Brussels (Charleroi) and Budapest, I would recommend it.


WIZZ AIR customer review :  20 June 2010 by C O'Keeffe (Ireland)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Avoid Wizzair! A group of us had our outgoing flight cancelled. We made a claim for a refund for that flight. That was 6 weeks ago and there has been no response. I have called their phoneline (which is premium rate @ 95cent per minute) several times and no one has ever answered. Those calls have cost me around 40 euros already. Terrible company


WIZZ AIR customer review :  17 June 2010 by L Jahoda (Czech Republic)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

PRG-LTN and LTN-PRG were rather good flights. Minimum legroom, friendly staff. Would prefer flying CSA to Heathrow any day but we flew to LTN on Friday and back on the following Tuesday, bought tickets on Tuesday afternoon for 8900 Czech crowns all included (1 checkin bag) - that's less than 250GBP when buying 2 days in advance - cheaper than any other carrier.


WIZZ AIR customer review :  7 June 2010 by S Bunatyan (UK)

 

Trip Rating :  1/10

Score 1 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

London - Kiev. First problem started a few weeks prior to travel, when the return flight was simply cancelled. No explanation offered. We had to buy (very expensive by then) BA tickets instead. Refund from Wizzair was promised but never given. Contact over an email is not possible. I called their premium phone line numbers at least 4 times to chase my refund - still no refund. Flight - delayed by 1.5 hours on the way out - people queuing up at the gate - no explanation offered. No drinks available on the flight.




 
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