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Wizz Air Passenger Reviews and Wizz Air Customer Trip Reports |
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WIZZ AIR customer review : 15 September 2011 by Berwout van der Woude (Netherlands)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Good flight, on time, no frills airline. You get what you pay for. Good value for money.
WIZZ AIR customer review : 14 September 2011 by P Jones (UK)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
I have flown with them many times Luton-Warsaw and I have no complaints, although checking in can be a
nightmare at times. That aside, you get what you pay for and for a 2 hr flight and for the price paid I had no
problems.
WIZZ AIR customer review : 12 September 2011 by P Courtine (UK)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Luton to Belgrade return. Both flights were on time and crews polite although a bit disinterested. Seating was
comfortable.
WIZZ AIR customer review : 11 September 2011 by C Smith (UK)
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Trip Rating : 0/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Luton-Poznan return. Charged £68 for hold luggage on top of a not cheap ticket, which never arrived until the
evening before I returned. Contained my tools needed to work the next 2 days. Tiny legroom and crowded noisy
plane. All in all a very bad experience.
WIZZ AIR customer review : 4 September 2011 by P Guglietti (Italy)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Staff onboard are kind and pleasant, carriers are clean and comfortable. Airport staff are rude and not professional
at all. There are no Wizz Air staff responsible to take info or complaints. Being a low cost company does not
compromise not having any customer support or assistance at all.
WIZZ AIR customer review : 31 August 2011 by Paul Hemsworth (UK)
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Trip Rating : 0/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
My flight from Bourgas in Bulgaria was due to leave at 20.20, we were delayed over 4.5 hrs and had to divert to
Sofia for the crew to be changed. In Sofia all 200 of us were turfed out and put on another plane which eventually
left for Luton arriving at 03.21 local time some 5.5 hrs late. At Bourgas we were given a roll but no drink by the
airline and this was meant to be representative of the length of our delay.
WIZZ AIR customer review : 27 August 2011 by Jonathan Midgley (UK)
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Trip Rating : 2/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Luton-Budapest. Punctual flight and arrived early, one of the older planes so seats a little tight but ok. Return
Budapest-Luton 3 hr delay due to late arrival of inbound aircraft. Seat pitch on return was the tightest I've ever
experienced, horribly uncomfortable.
WIZZ AIR customer review : 26 August 2011 by A Galffy (USA)
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Trip Rating : 0/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Delayed our flight from Venice to Budapest because the crew didn't turn up on time and we lost our connecting
flight. We had to stay in Budapest for 2 days and ended up spending $700 for their negligence. They have hidden
fees they do not tell you about until you input your credit card information. Flight attendants were rude unfriendly.
WIZZ AIR customer review : 18 August 2011 by Luigi Sartori (Spain)
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Trip Rating : 2/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
My bag was designed to be carry-on, however it failed their fit test along with the bags of many other angry
passengers. Rude, unhelpful gate attendants. Leg room is the smallest I've seen.
WIZZ AIR customer review : 13 August 2011 by R Neve (UK)
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Trip Rating : 2/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Prague-Luton. The flight 1 week later than J Ezrati (USA) but with the same grievances. The carry-on allowance is
pitiful. My bag was designed to be carry-on but failed their fit test, together with the bags of many other seething
passengers. Rude, unhelpful gate attendants. The flight would almost certainly have been delayed due to their
insistence on checking every bag had the flight been much more than two thirds full. Flight was fine, but I (and
several others, from what I heard this morning) will not be flying Wizz again.
WIZZ AIR customer review : 11 August 2011 by Vaclav Tmej (Czech Republic)
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Trip Rating : 0/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
The airline has the smallest legroom I have ever seen, I am 185cms tall and I had to stretch into the aisle. Luckily I
was seated in D seat and E was free. I cannot imagine how taller people manage.
WIZZ AIR customer review : 5 August 2011 by J Ezrati (USA)
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Trip Rating : 2/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Prague to Luton. Flight was fine, but it's amazing how many things they have found to charge people for. Cabin
crew constantly trying to sell drinks, food, perfume, simcards, etc. The carryon limits are so small that it defies
common sense. I saw a woman with a large purse that would easily fit in the overhead bin or the seat in front get
rejected. The rude gate attendants and front desk staff seemed to find a way to get in an argument with everyone
over their carryon luggage.
WIZZ AIR customer review : 31 July 2011 by N Gagnebin (France)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Paris Bauvais to Timisoara. I didn't book for some luggage and when I confirmed my flight, I couldn't add on their
website some other things such as buying baggage, only to call them at expensive number. I decided to squeeze
things in my bag and not purchase any luggage for the flight. This time, WizzAir at airport in Paris Beauvais put a
special box before customs and each passenger has to fit its hand luggage in the box. The box is smaller than the
one that can be found for Easyjet or Ryanair. The plane was clean, crew doing its job. Not unpleasant and not
fantastic neither.
WIZZ AIR customer review : 14 July 2011 by John Paul (UK)
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Trip Rating : 10/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Cork-Vilnius. Boarded last, purchasing extra leg room is a good offer and really a must if you are tall or large (or
both). Plane was full. Nice, youthful crew, clean vessel and no thrills service. Good value if you book ahead of
time, and travel light. Overall very pleased.
WIZZ AIR customer review : 12 July 2011 by Kennet Fischer (Denmark)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
AAR-GDA and return in July. Nice, clean and relatively new airplane. 2hrs late arriving in AAR but was only 1.5 hrs
late when arriving in GDA. Reason was technical fault on the plane, which we were informed about. Cheap flight
and we got from A to B.
WIZZ AIR customer review : 7 June 2011 by Steve Cape (UK)
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Trip Rating : 5/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Main problem is their website. I often have problems trying to check-in. The first time also
had problems with website changing title from Mrs to Mr which meant I had to call the premium
rate line to get it fixed (which they did without fuss). So you need to budget for an hour or
two of your time plus a five minute call to a premium rate number into the total cost. Then you
may find its more cost effective to pay a higher price with another airline or just pay their
airport check-in fee. In short, a reasonable alternative to Ryanair but Easyjet is better at
twice the price (if they serve your route).
WIZZ AIR customer review : 6 June 2011 by A Kleinzahler (UK)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Luton-Warsaw-Luton. I printed my boarding passes (2 pages) from the online site and did not
have any bags to check-in. The planes were bright. Cabin crew friendly. Leaving the plane at
Warsaw delayed because it seemed impossible to find steps that would reach to the right height
of the aircraft door. Same problem on return leg. On the outward flight seat pitch was
comfortable, but on the return seat pitch was very cramped and uncomfortable. Luckily the plane
was not full and no-one sat in the middle seat of my row, but this is not ideal for a long
flight. I used their minibus service from Warsaw airport to the city. As we arrived late at
night and with a delay, I was pleased the bus had waited. Driver friendly, but drove like a
maniac down long straight roads with little traffic from the airport and through a few red
lights. Overall good service, but would hesitate to use Wizz again because of the seat-pitch
being so small.
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