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WIZZ AIR customer review :  15 September 2011 by Berwout van der Woude (Netherlands)

Good flight, on time, no frills airline. You get what you pay for. Good value for money.

WIZZ AIR customer review :  14 September 2011 by P Jones (UK)

I have flown with them many times Luton-Warsaw and I have no complaints, although checking in can be a nightmare at times. That aside, you get what you pay for and for a 2 hr flight and for the price paid I had no problems.

WIZZ AIR customer review :  12 September 2011 by P Courtine (UK)

Luton to Belgrade return. Both flights were on time and crews polite although a bit disinterested. Seating was comfortable.

WIZZ AIR customer review :  11 September 2011 by C Smith (UK)

Luton-Poznan return. Charged £68 for hold luggage on top of a not cheap ticket, which never arrived until the evening before I returned. Contained my tools needed to work the next 2 days. Tiny legroom and crowded noisy plane. All in all a very bad experience.

WIZZ AIR customer review :  4 September 2011 by P Guglietti (Italy)

Staff onboard are kind and pleasant, carriers are clean and comfortable. Airport staff are rude and not professional at all. There are no Wizz Air staff responsible to take info or complaints. Being a low cost company does not compromise not having any customer support or assistance at all.

WIZZ AIR customer review :  31 August 2011 by Paul Hemsworth (UK)

My flight from Bourgas in Bulgaria was due to leave at 20.20, we were delayed over 4.5 hrs and had to divert to Sofia for the crew to be changed. In Sofia all 200 of us were turfed out and put on another plane which eventually left for Luton arriving at 03.21 local time some 5.5 hrs late. At Bourgas we were given a roll but no drink by the airline and this was meant to be representative of the length of our delay.

WIZZ AIR customer review :  27 August 2011 by Jonathan Midgley (UK)

Luton-Budapest. Punctual flight and arrived early, one of the older planes so seats a little tight but ok. Return Budapest-Luton 3 hr delay due to late arrival of inbound aircraft. Seat pitch on return was the tightest I've ever experienced, horribly uncomfortable.

WIZZ AIR customer review :  26 August 2011 by A Galffy (USA)

Delayed our flight from Venice to Budapest because the crew didn't turn up on time and we lost our connecting flight. We had to stay in Budapest for 2 days and ended up spending $700 for their negligence. They have hidden fees they do not tell you about until you input your credit card information. Flight attendants were rude unfriendly.

WIZZ AIR customer review :  18 August 2011 by Luigi Sartori (Spain)

My bag was designed to be carry-on, however it failed their fit test along with the bags of many other angry passengers. Rude, unhelpful gate attendants. Leg room is the smallest I've seen.

WIZZ AIR customer review :  13 August 2011 by R Neve (UK)

Prague-Luton. The flight 1 week later than J Ezrati (USA) but with the same grievances. The carry-on allowance is pitiful. My bag was designed to be carry-on but failed their fit test, together with the bags of many other seething passengers. Rude, unhelpful gate attendants. The flight would almost certainly have been delayed due to their insistence on checking every bag had the flight been much more than two thirds full. Flight was fine, but I (and several others, from what I heard this morning) will not be flying Wizz again.

WIZZ AIR customer review :  11 August 2011 by Vaclav Tmej (Czech Republic)

The airline has the smallest legroom I have ever seen, I am 185cms tall and I had to stretch into the aisle. Luckily I was seated in D seat and E was free. I cannot imagine how taller people manage.

WIZZ AIR customer review :  5 August 2011 by J Ezrati (USA)

Prague to Luton. Flight was fine, but it's amazing how many things they have found to charge people for. Cabin crew constantly trying to sell drinks, food, perfume, simcards, etc. The carryon limits are so small that it defies common sense. I saw a woman with a large purse that would easily fit in the overhead bin or the seat in front get rejected. The rude gate attendants and front desk staff seemed to find a way to get in an argument with everyone over their carryon luggage.

WIZZ AIR customer review :  31 July 2011 by N Gagnebin (France)

Paris Bauvais to Timisoara. I didn't book for some luggage and when I confirmed my flight, I couldn't add on their website some other things such as buying baggage, only to call them at expensive number. I decided to squeeze things in my bag and not purchase any luggage for the flight. This time, WizzAir at airport in Paris Beauvais put a special box before customs and each passenger has to fit its hand luggage in the box. The box is smaller than the one that can be found for Easyjet or Ryanair. The plane was clean, crew doing its job. Not unpleasant and not fantastic neither.

WIZZ AIR customer review :  14 July 2011 by John Paul (UK)

Cork-Vilnius. Boarded last, purchasing extra leg room is a good offer and really a must if you are tall or large (or both). Plane was full. Nice, youthful crew, clean vessel and no thrills service. Good value if you book ahead of time, and travel light. Overall very pleased.

WIZZ AIR customer review :  12 July 2011 by Kennet Fischer (Denmark)

AAR-GDA and return in July. Nice, clean and relatively new airplane. 2hrs late arriving in AAR but was only 1.5 hrs late when arriving in GDA. Reason was technical fault on the plane, which we were informed about. Cheap flight and we got from A to B.

WIZZ AIR customer review :  7 June 2011 by Steve Cape (UK)

Main problem is their website. I often have problems trying to check-in. The first time also had problems with website changing title from Mrs to Mr which meant I had to call the premium rate line to get it fixed (which they did without fuss). So you need to budget for an hour or two of your time plus a five minute call to a premium rate number into the total cost. Then you may find its more cost effective to pay a higher price with another airline or just pay their airport check-in fee. In short, a reasonable alternative to Ryanair but Easyjet is better at twice the price (if they serve your route).

WIZZ AIR customer review :  6 June 2011 by A Kleinzahler (UK)

Luton-Warsaw-Luton. I printed my boarding passes (2 pages) from the online site and did not have any bags to check-in. The planes were bright. Cabin crew friendly. Leaving the plane at Warsaw delayed because it seemed impossible to find steps that would reach to the right height of the aircraft door. Same problem on return leg. On the outward flight seat pitch was comfortable, but on the return seat pitch was very cramped and uncomfortable. Luckily the plane was not full and no-one sat in the middle seat of my row, but this is not ideal for a long flight. I used their minibus service from Warsaw airport to the city. As we arrived late at night and with a delay, I was pleased the bus had waited. Driver friendly, but drove like a maniac down long straight roads with little traffic from the airport and through a few red lights. Overall good service, but would hesitate to use Wizz again because of the seat-pitch being so small.