Delta Air Lines

❎ Not Verified | I was in 29A which is the last row, this was a 2.5 hour flight from Charlotte to Minneapolis, I got booked in this seat on standby when I had to change my flight last minute. The seat is horrible, legroom is super tight and there is no window, just a wall, so it is extremely claustrophobic, the seat doesn't recline at all to the point where there isn't even a recline button. Whole plane smelled of jet fuel before takeoff, the engine noise and vibration was just deafening and my ears are still ringing, especially on landing when the thrust reverse was activated. People lined up the whole flight to use the bathroom, tray table was very tiny and didn't stay up. I could hear and smell the lavatories directly behind me. Couldn't hear a word any FA said because of the extreme noise. An adjustable headrests and AC plugs couldn't save me from this hell. The only saving grace was that all the FAs on this flight were awesome, all of them were very nice and at least offered a small ray of hope on this miserable flight, the very apologetic FA seated near me saw how I wasn't happy and tried to see if they could move me towards the front but the flight was completely full, not seat left. I was very happy to get off the plane.

✅ Trip Verified | Flew Delta in Economy Comfort Plus on the Sunday after Thanksgiving. Early 6am departure from BOS to AUS via RDU on Delta Airlines on a CRJ-900. Not looking forward to a 6 hour trip on a CRJ, but I have to say, my flight was not just comfortable, but on some levels outstanding. First flight to RDU on a CRJ-900, Endeavor Air Delta Connection. Boarding on time, the gate area was not too busy, after a short stay in the the Delta Sky Club in terminal A. Newer looking seats on this Next Gen CRJ-900. Very good legroom in Comfort Plus, after Sky Priority boarding. Seats were okay, with a somewhat un comfortable side lumbar. On time departure and a short 1hr 37 min flight to RDU. Now for the great part. The flight attendants, only 2 on the flight, after all this is a CRJ-900. Beverage and Delta's cookies served while en route. The flight attendants offered a drink service, then a refill service, then walked thru the cabin with coffee, the walked thru with water. The FC flight attendant also help with Comfort Plus. Lots of smiles and engagements by this flight crew. Simply fantastic. Short connection in RDU, which is very nice and easy, by the way. Next CRJ-900 flight to Austin, 3hr 37 min gate to gate. Not a next gen aircraft, however the seats were very comfortable and again with good legroom. Seat next to me was empty (when does this ever happen, especially right after Thanksgiving). Again the flight attendants, wow. (2) full beverage services, again hot coffee walked thru the cabin, in economy and again water offer as well. Then the economy Comfort Plus also got offered the First Class snack basket, with some nicer snack options. Only 2hr 30 min en route today and we touched down 50 minutes early. Right to an open gate and by the time we arrived at baggage claim, our bags were already out. I cannot gush enough about this trip, that initially, I expected to not really enjoy. Great job Delta.

✅ Verified Review | Really enjoyed my flight AMS-SEA-AMS. The A330-300 Economy seat was comfortable for a long flight, IFE system offers a good variety of films, music etc. Seat recline is quite good. Quality of earphones distributed is very basic. Touchscreen monitor is very easy and comfortable to use. I advise to use your own earphones to enjoy the content offered. Delta Connect gives a good opportunity to send messages while you fly.

✅ Verified Review | Delta Flight 200 is the second-longest flight in the world. Atlanta to Johannesburg, South Africa is 15.5 hours there, 16.5 hours return. Given the fact that Delta customers will be required to spend so long sitting, you would think that comfort and safety would be a consideration. Neither is evident with this flight, which I can only describe as horrible. I have flown other very long flights, but never have I had less legroom than on this flight. Boeing shows the 777 in a comfortable-appearing 2-3-2 configuration. But this flight uses a 3-3-3 configuration with what appears to be the least possible spacing between rows. I am 5'11" and I could not sit straight. Airlines need to publish a "comfort index" for any flight longer than 5 hours - a guide that takes into account the configuration (or seat width) and row spacing. This flight would score a Zero. I would never take this flight again and would urge friends and relatives to research very carefully the seating arrangements on any long flights.

✅ Verified Review | Flying Seattle to Atlanta in the most uncomfortable airline seat I have ever been confined to! The seat was so uncomfortable that it was causing pain in my hip and down my leg. The legroom was deplorable! Absolutely most uncomfortable ride and very disappointed with the poor maintenance of providing comfortable seating. Seating is one of the most important features of airline travel and Delta's seating gets a zero.

✅ Verified Review | The MD-88 seating is awful for someone with fuller hips. It was an uncomfortable ride to sit for hours in the seat. It might be a good idea to widen the seats even by 5 inches. I would hate to sit on this type of a flight for any longer and suffer with sore hips. Unfortunately, many of us cannot afford first class or premium seats. So, we are forced to deal with a very uncomfortable flight. The seats down not recline very much and if you made a chnage here, it might be uncomfortable for the person behind you. As people pass by with their bags trying to get to their seat, they brush their bag into someone's face or against another person's head. The aisle could use width as well. There is never enough overhead cabin space as people force their bags into very small compartments.

❎ Unverified | Normally fly with Virgin Australia but on our return flight Lax-Sydney (13-14 hour flight) the aircraft was operated by Delta. When I booked I did not pick up on this. Never Again! All you get is an economy class seat with 3 extra inches of legroom. No additional width. This is not Premium Economy! Other airlines improve the food, service and the seats are more comfortable. With only 3 inches of extra legroom and the narrow seat, this is not satisfactory for an international flight as one can't stretch out. Because I booked through Virgin the flight was quite a bit extra. To top the experience our section of the plane had no power thus no entertainment.

❎ Unverified | It's a shame Boeing has designed its international aircraft to appease airlines seeking to cram as many passengers as possible aboard a flight, this means the 9 or 10-across configurations depending on aircraft type. Airbus at least has gone with a 2-4-2 configuration for most international aircraft. That said, I search for Boeing 767s because the 2-3-2 configuration, even in economy, let my wife and me enjoy a window for her and aisle for me. Delta still offers 767s and will move soon to the Airbus A350, which probably will have a 2-4-2 in Delta Comfort (premium economy). I hope so. British Airways offers 2-4-2 World Traveller Plus on 777s and 747s, but Delta seats were more comfortable cushioning and legroom was not noticeably different (36-inch pitch for Delta v. 38-inch for BA). We flew one time aboard American Airlines 777 which was a horrible 2-5-2 arrangement. We had one of the 2s, but the overall cabin feeling was crammed. I'm sensible and aware of the need to earn a profit, but the reduction of seat pitch in economy makes me opt for more expensive premium economy, which, of course, is what the airlines intend.

✅ Verified Review | Flew from Seoul to Seattle on Delta Air Lines Boeing 767-300. The seat was really small, old, very, very hard and had to apply force to recline.

Seat 15A is considered Premium but it's terrible! No window, very narrow seat (my elbows are totally squashed) and legroom is horrible. I am fairly slim, 5'6" - can't imagine how a bigger person could even fit. I usually prefer Delta over other airlines, but this flight has definitely been disappointing and very uncomfortable!