✅ Trip Verified
| ATL-LHR Boeing 767-400 Delta Premium Select, looked pretty fancy online. Seats looked new, width good, leg room good, definitely new Entertainment system - USB ports, free WIFI for messaging, good food... all a waste when the seat I am sat in for 8 hours are so uncomfortable. My back is in agony. There are no ergonomics in the seat design. No support whatsoever for the back. And not able to sit straight to stretch my back out either. The head rest seemed to push my head forward, forcing me into a weird stoop with shoulder and back having to awkwardly compensate. The seat recline just made matters worse. The footrest, whilst well intentioned, was also a disaster of design. Because it was the base of the seat opening out it meant the front of the seat was solid, so no opportunity to put heels under, to take a bit of body weight. And the foot rest was very shallow, so only heels sit on it and it doesn't go forward far enough so your feet are never in a natural position. Far better when the foot rest is attached to the seat in front. I usually enjoy a flight and it was the final part of my holiday, unfortunately I could not wait for this flight to end. Very disappointing. I pity the person in Comfort Plus who was immediately adjacent to the toilet. Appalling design.