Air New Zealand

The Premium Economy seats my wife and I had on this Air New Zealand Boeing 777-200 were comfortable and well cushioned. The pitch was excellent with ample leg room. We were able to stand easily and exit to the aisle with ease. The crew were extremely attentive to all our needs. Very impressed! Highly recommend Premium Economy.

Upgraded to Premium economy knowing that spending 13hrs in Ecnonomy would be unbearable. Very happy with the seat, leg room and service. Only improvement to seat would be leg support as on older Premium economy flights. However, once the seat is adjusted and you find a comfy spot, you can get some decent sleep. Also, the flattened "ottomans" provided are of little help but I put mine on top of my carry on and it provided the height and comfort to support lower legs and feet to encourage relaxation. IFE screen very nice, lots of options, table ok (did not have recessed area for drink so they handed out coasters to prevent slippage). Armrests could be a bit wider, remote recessed into shell of seat, seat back pockets could be a bit roomier as well. All in all, made the long flight from LAX to Auckland very enjoyable.

We flew Air New Zealand economy to LAX, and it was very cramped, but service was good. We flew premium economy on the way home and I felt spoiled. Great seat, with heaps of leg room, no seats in your face. I really recommend this seat!

Flew Air New Zealand from Auckland to San Francisco return with my wife and we both found the seats in economy unbearable torture. Seat squab was not very comfortable, very poor angle, not much leg room, but the biggest problem narrow seats, no elbow room etc. Also as others have mentioned narrow aisle ways that have crew and other pax bumping into you all night thus no sleep possible. Also found a stain on the top of the seat back front of me, and my wife had several orange stains on her food tray, as well as mine showing less than being clean. YLast year (2014) we paid extra to have seats by the door for leg room near the centre rest rooms (Same flight AKL/SFO return Air NZ Boeing 777). What a mistake. Slamming doors all night (no sleep) and people in the dark stumbling all over your feet waiting for the restroom. I can't believe Air New Zealand charge extra for these seats! Overall the Air New Zealand Boeing 777 Economy Section ten across seating is a torture chamber of sleep deprivation, and a sore stiff body from 12 plus hours of sheer torture on hard seats that are just too cramped. Never again.

I was a little concerned about whether I had wasted my money buying a last-minute upgrade to premium economy. After boarding, however, those concerns quickly disappeared. We (my son and I) found the seats very comfortable and spacious. We had lots of legroom and did not feel cramped. The meals were delicious, with plentiful snack and drink options available throughout the flight. Our 12 hour flight from Melbourne to LAX was a pleasure. A couple of caveats, I am not a tall person. This was our first experience with premium economy, so this was a significant upgrade for us.

Auckland to Christchurch return. A320 aircraft. Standard economy seat. Good room. I'm 178cm tall and had about 5cm room left in front of knees. Good space under front seat to stretch out. No IFE. Good seats for short flights.

I had an aisle seat. The seat itself was comfortable even for me at 2 meters tall and there was just sufficient legroom. The problem was being an aisle seat people kept bumping into me all night long. Not just passengers but the crew as well. The aisle is only sixteen inches wide. The passengers shoulders protrude beyond the back of the seat. I complained to the crew and they said it was not their fault. They said it was a huge problem for them and the airline just would not listen. I resent being bumped into like this. Normally an airline crew would apologise but I guess if you are bumping into people all the time you would never get any work done apologising all night. Very disappointing when other aspects of the flight were excellent. I checked the ATR aisle width and it is 19 inches. A lot less people and a lot less movement of people about the cabin

I review this seat before I have even travelled in it. Booked a spacesaver seat on 777-300 on Friday, paid my money. Further to negative comments on this site about Air New Zealand changing aircraft type decided to check out this before travel. Sure enough, they have changed to an old 777-200, no space seat, usual old seat. Been ripped off before I even fly.

I am not a tall person at 5'4" and have a slim build but I found the seats in economy were small too close to the seats in front and had no footrest. There wasn't even enough room to place my small cabin bag under the seat in front so I could elevate my feet. The pocket in front of my seat was so small you could hardly put anything in it and if you did you had to take it out to get up from your seat. I was unfolding my tray on this flight just as the person in front was reclining with the result of a good whack on my knees. I have never experience this before. I was extremely disappointed with the layout of this smart plane. There appears to be too much room in Premium Economy and far too little in Economy. There were only two toilets servicing our area of the plane.

We purchased Brisbane to LAX return via Auckland. Our premium economy booking specifically stated SpaceSeat and the space seat was the entire reason for our booking. After boarding realised that we were on a777-200 so no space seats. Instead a very poor premium economy seat. Another passenger asked about the 300. In a rehearsed reply the attendant said 'oh that is on another route this aircraft is new. 'Never again.