Priority Pass

Not Verified | When i arrived at the Toronto Pearson Plaza Premium lounge on Jan 9th in the afternoon it was completely full, it was unbelievably uncomfortable. I stayed for about 5 min and had to leave. I emailed priority pass and asked for a refund because i did not use the lounge and was very dissatisfied. After several emails and phone calls they refused to give me a refund.

Not Verified | Would never use priority pass again I will never use priority pass again - I was given 2 passes with my credit card. I used the passes at Sydney international - where there is no priority pass lounge but suggested bars - the wait staff said I could use both passes and was with guest, so I did. I was told I could use $72 Australian. Today I received a $48 Australian dollar - $36 US - charge to my credit card as I have since been advised that I was not eligible to use both passes. So my $36 meal is now a $48 charge to my credit card. Unfair !! If priority pass are going to elect cafes and bars for priority pass guests as opposed To providing a lounge - such as at Sydney international- they should equip the staff to be able to give the correct information to pp members. Definitely has proven not benefit for me and won’t use them again

Not Verified | The lounge is conveniently located for non-~Schengen departures, just before passport control. We have used it many times over the last 20 years. For most of the time, it was a friendly, comfortable place to sit, let down badly by the choice of food and, to a lesser extent, drinks. The catering has had a revamp and is now immeasurably better. Don't expect a full meal but there is a large range of sandwiches, savoury and sweet pastries, as well as a couple of hot options. I'm not sure that I would pay the €20 odd entrance charge on a pay to use but, with the Priority Pass card, it is a real haven.

✅ Trip Verified | This is a very nice lounge with comfortable chairs, tasty food and a good WiFi connection. The food selection is somewhat limited with fruits,donuts, soup and bread available for breakfast. Coffee machines, sodas, self serve alcohol are available. The lounge is very clean with hard tiled floors throughout. The staff is very courteous especially the receptionist who was very friendly. The lounge was not crowded at 7 a.m., therefore there were no issues using the Priority Pass crowd.

✅ Trip Verified | Pleasantly surprised with this small Priority Pass lounge. Stylish decoration, very clean, great ambiance and seating options (recliners). The staff is very friendly. The food & drink selection is more than adequate (cereals, sandwiches, juices, coffee and soft drinks). We were taking an early flight and the lounge was not that busy. There are 4 MAC computers for those inclined to get some work done. Bathrooms are very clean. Wi-Fi is strong.

Not Verified | Do not waste your money or time on this useless scam of a card. I have had the Priority Pass Select for over 2 years now. I am a global business traveler. I received the Priority Pass Select as part of my benefits package with my Chase Sapphire Card. To date, the Priority Pass Select card has been the most useless card for lounge access. Every single time I have tried to use it anywhere in the world, I have been turned away due to the pass being applicable to any of the lounges only at very specific time slots. As a business traveler, I cannot and will not make travel plans around specific windows that Priority Pass has negotiated with specific airports.

✅ Trip Verified | This is a really dreadful "lounge". and nonsense to call it a lounge. First, when we arrived airside to this Lounge there was a sheet of paper on the door to tell us to go way back to Information, landside, to get a code to scan for entry! Can you believe this? So we made the 15-minute journey landside to get the code, back through security and to the lounge. It is appalling. No food, no alcohol and a few, I mean just a few, seats. So, why is it called a lounge? It is just a quieter seating area. There was nobody on duty. We went back outside preferring to pay for some nourishment in the cafe. It really should be closed down.

✅ Trip Verified | Comfortable and clean lounge with few visitors on a Saturday afternoon. The Pros: plenty of food and drinks, comfortable seating, quiet. The Cons: no dedicated work space, single bathroom.

Not Verified | The only reason we upgraded to Platinum with Interval International was for the Priority Lounge access, so-called, benefit. What a mistake! We used it for the 1st time in Los Cabos on June 25, 2018. There was barely room to stand and no room to sit. Carry-on luggage was everywhere. Full of screaming, running kids. We decided to use the restroom and leave as the airport was much more comfortable. The restrooms were upstairs. Walking upstairs, we realized why the lounge was so full downstairs. It was, like, 100 degrees on the 2nd level. We used the restroom and left. Now, they want to charge me $27 PP? Good luck. I spoke with a very nasty, so called, manager to no avail. Am I surprised? Not at all! Don't waste your money on this service!

Not Verified | A Priority Pass lounge worse than Faro Portugal. The lounge here in Istanbul is overcrowded, dirty, the food is dry and disgusting and I'm not even going in the toilets. What seats there are, are uncomfortable. Getting fed up being ripped off in priority pass lounges. In the unlikely event I renew my pass I will definitely check reviews to avoid dumps like this!