Singapore Changi Airport

Very quiet and well serviced with technology that works. One omission in planning is evidenced by the difficulty in buying a stamp the customer has to change terminals to do this.

Excellent airport with lots to do if you have a delay or are in transit. Lots of beds to lay down TV's with movies and sports on computers with free internet restaurants shops charging stations for your gadgets etc nice clean and open plan place which is easy to get around.

Changi was a good airport. It was very clean organised and we didn't have to wait in a long queue for immigration. The staffs at the information desk were very helpful and welcoming as well.

We did a stopover in Singapore on the way to KL and then a transit on the way back. On the way into Singapore the immigration queue was quite slow and a few people were pulled aside at the immigration counter. There are individual queues to the various counters and maybe they should adopt the one queue system that feeds into the various counters when you get to the front as in other airports. Bags were in the luggage reclaim area very promptly and out we went into Singapore. Hats off to Changi on our return journey! We were on a transit in Changi from Kuala Lumpur to Auckland and due to some snag with our booking the airline could not check our bags through to Auckland. In Changi we were made to go through immigration get our bags go through customs then check in again on the landside go through immigration again! Luckily it was Changi because from the time when we got off the plane to the time we were back in the departure lounge again took us under 40mins. On top of that the terminal was pleasant and facilities were clean.

It was a great experience in June on the first leg of my flight to BKK. Great amenities and shopping varieties and superbly clean! Baggage was also quick and easy accessible.

Lovely facilities and fast processing. Has to be one of the best airports. Duty free isn't very good though. Expected much more from this city. Really enjoyed the free transit passenger tour of the city as we had a long lay over. Loved the free WiFi and charging stations.

I stopped over here on my way to Australia and was extremely impressed by the airport. It was a real shame that my inbound flight was delayed so long and I was only able to spend 30 minutes here! The terminal was bright clean and welcoming and staff were very efficient and friendly - I have never heard a security officer say to me 'Have a good flight'! I even thought that some of the staff I've met in the UK should be trained over here! If I had to make one negative remark it would be about the toilets in the transit lounge which while spotlessly clean are far too small for the number of passengers that will want to use them after a long haul flight to brush their teeth etc and so will become very crowded as a result. Otherwise absolutely fantastic airport!

Terminal 3. A first rate airport and terminal. After enduring endless queues at Dubai in transiting Changi is a pleasant experience. All airport and hospitality staff approached are very helpful and attentive. The terminal is clean and airy with themed areas including a carp pond and butterfly garden to help time to pass whilst spent waiting for the next flight.

I was impressed by the airport it was very clean and modern. There was no queue at check-in or immigration there were quite a lot of shops as well. Went to Information to ask for directions and the staffs were very friendly and helpful.

Arrived at T1 via JAL and our luggage strap was missing when we picked up our bags. Staff was friendly and helpful and offered a free replacement immediately. Left at T1 via Cathay. Staff was knowledgeable and helpful and checked our bags through final destination. Note that immigration is the first check point which runs pretty smoothly and you can bring your bottle of water through immigration since security is not until you get to your gate before your flight (which is nice in my opinion) but this also means you need to plan extra time at the gate for security checks. We tried to get connected to the free wifi but it asked for local phone number or registration at the information counter (which was quite a hassle compared to Hong Kong or Japan where we transit); but as other reviewers have mentioned there are several free internet stations in the terminal that you could use just not so convenient if you just want to use your smartphone to get connected for a few minutes. Very clean airport with lots of shops open for last minute shopping and sales staff very knowledgeable about advising us that liquid (perfumes etc) are not permissible for flights to the US if not checked-in.