Singapore Changi Airport

Customer Reviews

5 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 397 reviews
7/10
5 star Skytrax Rating
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5/10

Singapore Changi Airport customer review

(France)

A great experience in T1. While transiting you can access other terminals facilities using skytrain. Impressed by the staff who are kind with passengers explaining what you are looking for. Changi is really what an international airport should be.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Singapore Changi Airport customer review

(Indonesia)

It took me less than 30 mins to transfer between flights from T3 to T2. Changi is very efficient always have a good experience flying in and out.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Singapore Changi Airport customer review

(United Kingdom)

Efficient clean spacious and passenger friendly from check in through to departure. Other airport operators visit learn note and improve your facilities this is how an airport should be run.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Singapore Changi Airport customer review

(Australia)

Very efficient airport. Short queues spacious and clean. My only complaint is the distance between gate lounges. Invariably when transiting your aircraft arrives at one end of the terminal and the departing aircraft is at the other end. Despite moving walkways there is a big gap to walk in the middle through the shops. Similarly the driver less trains leave a gap to walk. My other comment is how busy it can become. Our flight was delayed because a passenger did not turn up and it took 20 mins to retrieve his baggage from the hold. The pilot then said that we had missed the take-off slot and it would be another hour before we could get another. This was at 1am.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Singapore Changi Airport customer review

(United States)

I had an 18hr layover in it and was entertained the entire time. There are air-side transit hotels free Internet stations everywhere excellent shopping options free foot massages free lounges a butterfly garden movies and all sorts of interesting things to see. This airport is also extremely efficient and clean. If all airports were on this level travelling would be much more enjoyable these days.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Singapore Changi Airport customer review

(United States)

A very passenger-friendly airport with all of the amenities (including a garden sleeping areas and showers!) any passenger could need and want. Perhaps Terminal 2 could use a few more eateries and shops but the current selection is not bad. Immigration baggage and security are all rather efficient.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Singapore Changi Airport customer review

(Canada)

First time user of Changhi T3. Beautiful and spacious terminal with very quick immigration clearance and baggage delivery. Great shopping as well. Outbound equally efficient.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Singapore Changi Airport customer review

(Singapore)

I travel a lot and this is still a top airport. It is not as nice as some of the newer ones there is no express train to town but it is fast and efficient. Immigration queues hardly ever exceed 5 minutes and baggage comes quickly. Terminal 1 is a bit crowded but 2 and 3 are good.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Singapore Changi Airport customer review

(New Zealand)

I was amazed at how quickly (20 minutes) I was able to collect my luggage and clear immigration and customs. No queues at immigration and enjoyed the same efficient service when I left Singapore.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Singapore Changi Airport customer review

(Australia)

Changi is always nice airport to transit through. Customs and security are always very polite. Terminal is clean good range of shopping and staff are happy. Seating comfortable and free internet.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no