"Friendly staff everywhere"
Dagfinn Kolstad (Norway)
Not Verified | Friendly staff everywhere directed our family of five all the way through the too small airport. Well organized. They made sure there were no serious bottlenecks anywhere. We have experienced much worse in large airports, also in the US. Got seats at a table upstairs, outside, but in the shade with fans in the ceiling. Good food, no stress.
Experience At Airport | Arrival and Departure |
Date Visit | July 2018 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"really hate this airport"
T Andrews (Germany)
✅ Trip Verified | If you want to go to Santorini, just use a ferry from Athens and back, do not go to Santorini airport, because it will ruin your vacation. Especially if you have children or if you are a bit older and do not want to stand there for 5 hours, cause there are not enough seats for children and older people. The people are treated like cattle, the air-conditioning is not working well and there actually should be a limit to a number of people that such a small space can host, but people sit on stairs and children are on the blankets on the floor. The balcony does not have a roof, so we all got wet from the rain. There is not enough air and there is only one little shop for food . I nearly fainted there and the staff would rather send you to the hospital than open the windows for security reasons. I really love to fly, but I really hate this airport.
Experience At Airport | Departure Only |
Date Visit | June 2018 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"diabolical airport"
F Andrews (United Kingdom)
✅ Trip Verified | Just to say I will never go back to Santorini again due to it’s diabolical airport. Over 5 hours of being herded like animals, no organisation, no customer comfort, worst airport and departure of my life! Shame on you Santorini!
Experience At Airport | Departure Only |
Date Visit | July 2018 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Recommended | no |
"over 200 meter line"
Chris Lee (United Kingdom)
✅ Trip Verified | After a fantastic visit to the island, our remaining thoughts were the worst experience ever on departing, ie. The Airport. Queued outside the airport over 200 meter line, same once inside, herded through security and cattle penned into the departure lounge, I use the word "lounge", loosely. They clearly can't cope with numbers and is woefully 3rd rate. For that only reason we will not return to this beautiful Island as we had planned to do so during our stay.
Experience At Airport | Departure Only |
Date Visit | June 2018 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"the airport cannot cope"
5 reviews Chris Walsh (United Kingdom)
✅ Trip Verified | Shocking airport. Whilst the island gets busier the airport cannot cope. Its just got even less organised. Not enough people are aware that you can check in your luggage then leave to go to the bars outside - much nicer!
Experience At Airport | Departure Only |
Date Visit | June 2018 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | no |
"lack of correct information "
A Martin (United Kingdom)
✅ Trip Verified | The airport authorities should be sacked. They are totally overwhelmed and cannot cope with the present volume of traffic which by the way only allows 4 planes on the tarmac at one time. The lack of correct information is only surpassed by the lack of space for travelers (perhaps Goats is a more appropriate word). The endless lines and the confusion caused by the staff arguing with each other as to what they should or should not do is unacceptable. Buses taking passengers to planes getting confused as to which plane they should ferry the passengers 250 meters is scary. To top it all when the passengers were seated to board the bus to the waiting plane, (easyJet) Passport control officers (actually not in control) ordered everybody from that flight back into the overcrowded, insufficient seating, departure lounge to have their passports checked. Why didn't they do that at the correct time and needlessly cause grief to to all including young children. When the high season starts I cannot imagine the misery that will unfold plus the usual delays to flights. The Government needs urgently to sort this out and invest in a proper infrastructure which is not fit for purpose, avoid at all costs to sanity.
Experience At Airport | Departure Only |
Date Visit | June 2018 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"queues and disorganisation"
F David (United Kingdom)
❎ Unverified | Sadly, I have to agree with all negative feedback on this feed. The queues and disorganisation were all there but the most shocking part of our experience was the way everyone is crammed dangerously tight in to the post-security holding pen at the gate. Think of the cartoon clip where more and more people are crammed in to a tiny car and you can imagine what I mean. Very warm too and a lot of anxious people in a tiny space is not a good thing before flying. Just dangerous to my mind and wouldn't recommend the use of this airport if it can be avoided.
Experience At Airport | Departure Only |
Date Visit | October 2017 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | no |
"totally inadequate in every way"
Deb Pettersson (Australia)
❎ Unverified | My sister and I visited Santorini to attend a wedding. In our experience, this airport has to be the worst we have come across. It is a disgrace, in fact for the number of tourists that visit here and the amount of revenue raised, you would expect more. It is totally inadequate in every way.
Experience At Airport | Arrival and Departure |
Date Visit | October 2017 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"plenty of refreshment available"
Carl Bolton (United Kingdom)
❎ Unverified | What is wrong with people? Yes, we had to wait 3 hours, in the sun, plenty of refreshment available. It's a very small airport dealing with a lot of travellers at times and if you ask me does rather well. If you can't cope with what is a minor irritation then pitch a tent in your back yard and stay at home!
Experience At Airport | Arrival and Departure |
Date Visit | August 2017 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"Huge queues for absolutely everything"
H Saunders (United Kingdom)
✅ Verified Review | Categorically the worst airport that I have ever flown from - and I have lived in many so-called "Third World" countries. Huge queues for absolutely everything. You have to queue for check in outside in the heat, queue to check in inside, heave your bag off the scales and queue to have your luggage x-rayed and taken from you. You then squash into a waiting area this size of a postage stamp at the gate with hardly any seating. You are then called back from the gate to queue to have your passport checked, back to tiny gate area, queue to get through gate. You will have now lost the will to live but you then queue for bus to get to the plane which is like a furnace when you get on it. Chaos, crowding, heat, just hideous, will never fly out of there again. If you are visiting the beautiful island of Santorini, fly home from another island, take a ferry, swim, anything but leave from Santorini airport, it will spoil an otherwise fabulous holiday.
Experience At Airport | Departure Only |
Date Visit | September 2017 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |