"Is this airport a joke?"
K Anderson (United States)
✅ Trip Verified | Is this airport a joke? How much of Santorini’s economy comes from tourism? And this is what you have to go through? It is utter chaos, from start to finish, no one seems to have any clue what is going on, it is absurdly crowded, and seems to have adopted its own bizarre method of checking people in. I travel a lot, including in the developing world, and this is perhaps the worst airport I have ever been too. An absolute joke.
Experience At Airport | Departure Only |
Date Visit | May 2019 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"most inconvenient airport"
Joana Montes (United States)
Not Verified | Smallest most inconvenient airport I’ve ever been to. Lots of tourism and income for what? No waiting area, and one cafe shop. My child and I have nowhere to sit considering there are only like 5 seats.
Experience At Airport | Arrival and Departure |
Date Visit | March 2019 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"poorly maintained"
J Thomas (Canada)
✅ Trip Verified | This is one of the smallest and most outdated airports in Europe. For an island which relies on tourism and has a plethora of people come in and out daily I am shocked at how poorly it's been maintained and kept up. The staff is friendly and nice but that's about the only thing good here.
Experience At Airport | Arrival and Departure |
Date Visit | October 2018 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"airport assistance kind"
C Morten (United Kingdom)
Not Verified | I arranged airport assistance for my 80 year old mum and they could not have been more kind. Much appreciated. The airport itself was busy but Santorini is so overcrowded with tourists that an overcrowded airport is inevitable.
Experience At Airport | Departure Only |
Date Visit | October 2018 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Airport Staff | 12345 |
Recommended | yes |
"Total and utter chaos"
David Pinto (Canada)
Not Verified | Worst airport I’ve ever been to. Total and utter chaos. Not one airport employee has any sense of urgency. Minimal seating past security. Dirty, stinky. Just an overall terrible experience. If I could give this place a negative 10 out of 10 I would.
Experience At Airport | Departure Only |
Date Visit | September 2018 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"have never had an issue"
Stan Litras (New Zealand)
Not Verified | I have been to many island airports, and Santorini Airport rates among the best, in the things that really matter. I have flown in and out of JTR over a dozen times, and I have never had an issue with organization, service, luggage, bathroom, food or cleanliness. It can get a little crowded in peak season when large numbers of package tourists are going through, but any lack of decorum is generally caused by poorly behaved and inconsiderate tourists, and not a lack of organization on the airport's part. From arrival at the terminal to collecting luggage and departing terminal took 5 minutes, which I have always found to be the case. You won't find junk food restaurants, duty free gauntlets with pushy salespeople, or one hour walks to get to your gate as you do in the large high volume airports, and that's a blessing. It got a little overcrowded on one occasion when I was departing and a couple of flights had been delayed due to airline mechanical checks, but I have encountered this at Heathrow, LAX, Rome, Dubai, Singapore and most large international airports. At least in Santorini you can easily step out and enjoy the lovely island air while you're waiting, as opposed to being stuck in an exit lounge in some labyrinthine building. I will point out that small airports are part of the island travel experience, and travelers with unrealistic logistical expectations may consider if a 12 hour ferry boat ride from Piraeus would be more convenient for them.
Experience At Airport | Arrival Only |
Date Visit | August 2018 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"total lack of management"
T Allen (Italy)
✅ Trip Verified | Worst airport I've ever been at. Dirty, chaotic, total lack of management, unkind personnel, lines with no sense at all. It's the "best" way to ruin the beauty of an island and the kindness of a people.
Experience At Airport | Departure Only |
Date Visit | August 2018 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"we won't be going back to Santorini"
H Lewis (United Kingdom)
Not Verified | Suffice to say we won't be going back to Santorini. Totally spoilt our lovely time there. Herded like cattle. Cramped space and queues overlapping. A high security risk and I do not understand how the airport authorities allow thousands of travellers in such a small space. No signs to indicate where to go or what to do. A total disaster and shame on you Santorini for allowing such diabolical customer service. People sitting on stairwells whilst at the same time people were queueing right up the stairs - no way could you pass. Oh I could go on and on and on. One very unhappy customer! And to add to my anger only 1 ladies toilet in use - queues out the door - no toilet paper!
Experience At Airport | Departure Only |
Date Visit | July 2018 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"Chaos, Chaos, Chaos"
Graham Alston (United Kingdom)
✅ Trip Verified | Chaos, Chaos, Chaos. 1 person on Passport control, arrival and departure 1 hour minimum to pass through 45 minute wait for bags to arrive on arrival - after 1 hour wait at Passport control! Huge queues on departure. Airport way too small to handle so many flights. Duty free the smallest you will ever see. Airport departure lounge over filled with every departure. This one aspect, the airport, will ensure that we never visit Santorini again - they appear not to want our Euros.
Experience At Airport | Arrival and Departure |
Date Visit | July 2018 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | no |
"the worst airport I've been in"
Nicolle Murdoch (United Kingdom)
✅ Trip Verified | Easily the worst airport I've been in. They allow hundreds of people through to the gates but the space is minimal. There is literally no oxygen in the place. It can't facilitate the thousands of tourists passing through with space for 2 customs/passport control officers and 3 runways Lots of planes delayed so passenger numbers swell whilst everyone waits for announcements. The air canteen was the only good thing about the airport.
Experience At Airport | Arrival and Departure |
Date Visit | July 2018 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |