✅ Trip Verified
| I had read some horrendous reviews appertaining to this airport and was rather concerned about what I would experience when I went on holiday just recently. However, my experiences were all very different to those that I had previously read. On Tuesday 18 June 2019 at 21.45 hrs our TUI flight landed at Rhodes Airport. Passenger disembarkation was carried out quickly and efficiently. Airport Buses standing by to transport us to the Arrivals Area. We proceeded to Passport Control, 4 Officers on Duty, and without any delay continued to the Baggage Reclaim Area. The toilets in this area were more than acceptable, very clean, spacious - lady cleaning at that time of night! Baggage was delivered very quickly without delay. Left terminal for TUI transfer coach. On Coach in 20 minutes from disembarking plane. On Tuesday 25 June 2019 at 19.40 hours arrived at departure terminal by TUI transfer coach. Entered Terminal and small queue for Check In Desk Number 43. Check In was efficient and quickly dealt with. Previous customer caused a baggage belt to jam with a very overweight suitcase. Cannot blame the airport or staff for that occurrence! Security of hold luggage done at check in counter and not separate as previously experienced in Greece - very smooth experience. Up to first floor on escalator through boarding card check, no waiting, and onto security - very efficient and quick and no queue or waiting - better than most other airports I have visited. Nice and clean duty free shopping area. Departure Lounge spacous with plenty of seating, toilets again clean and very acceptable. Adequate eating, drinking, coffee etc. outlets - but did not partake of any food or drinks. Boarding Displays upto date monitors. Through Passport Control with no waiting or delay to Boarding Gate. Buses to Aircraft when needed to board aircraft at stand. Whilst, there is still work to be finished on moderning the airport the operational aspect worked very well on my visits. Fraport the company making the changes and operating the airport seem to have got the expertise and professionalism to ensure that it is successful. When I contacted staff for advice or help they were very obliging, couteous and helpful - much appreciated. When all the work has been completed it looks as if Rhodes Airport will be a jewel in the crown for the Island of Rhodes.