Rhodes Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 103 reviews
2/10
No Skytrax Rating
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4/10

"Absolute carnage"

(United Kingdom)

Trip Verified | Absolute carnage, huge queue at check-in but in fairness had 10 desks open so got through fairly quickly , security pretty quick as well then the problems begin. On entering the departure area there was extreme over crowding , No seats, people sitting and standing everywhere, the limited food venues totally full with large queues, passport control was reasonably quick which takes you to the non Schengen area departure area which was also extremely busy with the same overcrowding. Too many tourists in too small an area, Not sure if always this busy but beware of potential overcrowding.
Experience At AirportDeparture Only
Date VisitSeptember 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"Absolute chaos"

(United Kingdom)

Not Verified | Absolute chaos. Boarding queues stretched the length of the terminal, back to the duty free section. Constant Greek language tannoy announcements. No guidance offered at any stage. Delayed an hour and a quarter.
Experience At AirportDeparture Only
Date VisitSeptember 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
1/10

"This place is despicable"

(Switzerland)

Trip Verified | Just one small step above cattle barn status. This so called Airport is not set up and unable to accommodate the hordes of tourists that pour in an out of Rhodes. Shengen flights are delayed beyond anything I have seen anywhere else. There are not enough seats, except if you fly non-Shengen. Great advertising for Europe incapacity to treat with a minimal decency travelers spending their cash in this island. The spectacle of people and children laying everywhere in the floor in overcrowded rooms with no or not enough AC feels like being in a third world country hospital after a disaster. Official airport staff will explain that it’s much worse in other places. I think they should be allowed to travel. This place is despicable. Stay away by all means.
Experience At AirportDeparture Only
Date VisitAugust 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"the place is a sweatbox"

(United Kingdom)

Not Verified | The staff are rude and doors are locked at departure lounge and the place is a sweatbox. You can't find a tour operator on the upper level to help if needed.
Experience At AirportDeparture Only
Date VisitJune 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"airport is hell for my long layover"

(United Kingdom)

Trip Verified | Extremely crowded and doesn't feel like there's air-conditioning at a time of year that you can barely breathe. Floors, bathrooms and chairs are dirty. People are sitting on the floor because there isn't enough seating. This very moment a family has surrounded me in an effort to be near the grandfather that is seated. No regard for covid or personal space. However, there is barely space to move around so they don't have a choice really. There aren't enough options to sit and eat. The bathrooms have a toilet roll device that doesn't work. I literally open all doors to find one where it is still functioning. About 30% of flush buttons are missing leaving holes in the wall. Lovely island but this airport is hell for my long layover.
Experience At AirportDeparture Only
Date VisitAugust 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

"staff were courteous and cheerful"

(United Kingdom)

Not Verified | We had a weeks holiday in Rhodes so arrived and departed. Our arrival at approx 2300 local time was easy and quick. We were off the aircraft, through passport control, baggage collection and customs within 45 minutes. Our departure was longer and check in queues were lengthy with over an hours wait- however I believe that is the responsibility of the airline, not the airport. All staff were courteous and cheerful. We had a snack whilst waiting for our flight, the quality wasn't good and it was very overpriced, so whilst I wouldn't choose to eat in the airport again I would be happy enough to use the airport and look forward to visiting Rhodes again soon.
Experience At AirportArrival and Departure
Date VisitAugust 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
10/10

"airport ground staff were exemplary"

(United Kingdom)

Not Verified | One member of our party has special needs and requires the special assistance service. The airport ground staff were exemplary. We travel regularly. The assistance, kindness, efficiency and responsiveness of all the ground staff we encountered was the best that we have experienced. I would recommend Rhodes airport as an airport with staff that genuinely assist those with special and additional needs.
Experience At AirportDeparture Only
Date VisitJune 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

"airport was clean and efficient"

(United Kingdom)

Trip Verified | It’s been a few years since we were last at Rhodes airport but they seem to have invested quite a lot of money in improving the facilities since our last visit back in 2017. The airport was clean and efficient given we were there at the peak of the season. There were delays on arrival due to having to go through the Covid protocols but these weren’t as bad as we had expected. Collecting our luggage was quite efficient and we were through the airport and on our transfer coach in under an hour. On departure we got quite lucky as we arrived at the check in desk just before lots of others so didn’t have to wait to long. Passport and security was also very efficient. The gates are very busy and there was limited seating, however as it was peak season this can probably be expected. The airport is very expensive for food but that is our only minor complaint.
Experience At AirportArrival and Departure
Date VisitAugust 2021
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"This airport is a shame and should be avoided during high season"

(Switzerland)

Not Verified | One of the worst airports I have been visiting, I travel a lot to developing countries and Rhodes airport is at the lowest level I have been given to review. Totally overwhelmed staff, overcrowded, no enforcement of sanitation rules, no places to sit with some distance from each other, no lounge open 'due to Covid-19' which is a total scam considering all over the world airports have open lounges, rude incompetent agents (25 min to ticket 2 people with 3 bags), no line for priority passengers, loud unpleasant calls over the PA, smelly dirty toilets, not possible to book a cab creating massive lines outside and literally 40 min wait to get to overwhelmed cabs, etc. The only positive is that the AC is working and that the shopping areas are decent if they were not overloaded, overcrowded making it impossible to approach. In short it seems that the German company owning the airport is more interested in selling cheap burgers that to provide service to travelers - at least for the Schengen zone where I was waiting. This airport is a shame and should be avoided during high season.
Experience At AirportDeparture Only
Date VisitAugust 2021
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"Rhodes airport has no customer service for visitors"

(Australia)

Not Verified | Arrived at night, have a disability and after 40 hour flight as a result was one of the last ones off, through to pick up bag which came direct from Sydney Australia and was stopped by a woman demanding I open my bag. I advised her to lift my bag if she needed to open it, questioned whether bag had been opened on way which of course it wasn’t, she was so rude and didn’t feel welcomed at all. Everyone was wearing masks but her, she also searched a young mans bag as he was not a local. If this is the welcome to Rhodes then why pick the people who didn’t look Greek, at least 100 other people on flight. On return trip was supposed to have wheelchair assistance but again this was not arranged, people just push and shove even with so called distancing. Rhodes airport has no customer service for visitors.
Experience At AirportArrival Only
Date VisitFebruary 2021
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no