Arrived at Keflavik airport on Sunday 5th April 2015 and found my way to the FlyBus without any hassle but the return journey on Thursday 9th April was not so smooth. My mother and I plus several other EasyJet passengers had to ask where the check in desk was as it was not clearly sign posted and the airport was very busy with long queues. After waiting at the Baggage Drop off I was told when I reached the desk that as I only had hand luggage I didn't need to be at that desk! It would be very helpful if there could be a sign saying that passengers flying with just hand luggage may proceed to wherever they have to go next rather than stand in a queue they needn't be in. Also could there be signs (or maybe a friendly human) informing passengers when they need to have their passport/boarding pass ready so that they don't hold the queue up any more than need be. Plus signs well in advance saying what items need to be taken out of their luggage before its scanned as again that can cause unnecessary delays. Finally could ALL airport staff remember that they do their job every day and know the routine but a lot of the travellers going through this airport may be nervous or first time flyers in a different country or tired from a long haul or early flight and would appreciate being treated with courtesy and having any problems dealt with politely. Travellers can be stopped from flying if they are aggressive or rude to staff so could airport workers return the courtesy as good manners cost nothing but go a long way. Also could the toilets have either paper towels or hand dryers as there was nothing to dry my hands on!