✅ Trip Verified
| I've flown in and out of George Bush Intercontinental numerous times over the years. Honestly, this is a hard airport to like because it just seems stuck in 1989. But this is also a hard airport to truly dislike, as I've never had a particularly negative experience there. The biggest selling point for me is that I don't ever remember coming across rude or gruff personnel, even TSA during peak traffic hours. I'm sure a rude TSA or ticket agent exists at Bush, because it's a massive American airport after all, but I've thankfully never encountered them! They have a pretty cool display in (I believe) the American terminal which walks one through the evolution of Houston's space program history, nothing fancy or attention-calling, just factual with a few artifacts. There is a selection of decent bars and restaurants throughout, though not much in the way of anything Texas-specific that I can recall. Other than these things, the terminals are dirty. United's terminals are separated and disjointed. Security lines can be painfully slow if you don't have TSA Pre-Check or clear. The airport is honestly one of the dirtiest I've ever been to in the developed world - yes, I just reiterated the point! Seating is very crowed, and so are places to actually charge your phone, iPad, or Kindle. As I said, it looks like the airport hasn't been updated (or, in some cases, even cleaned) since 1989 - when George H.W. Bush, this airport's namesake, was actually president! Some parts of the airport have an indescribably strange smell that I can only describe as dank and damp. The WiFi connectivity is something I'd expect in a developing African country (or Australia, where it's also surprisingly bad). The shuttle bus system from and to economy parking lots is just chaotic and abnormally unsystematic - and illogical. Honestly, if the City of Houston could just improve the layout and dump a lot of money into modernization, Bush would honestly be an amazing airport! Until then, it's like an old lawnmower: just barely running on choke mode while sitting in idle. What a shame.