Hamad Doha Airport

Customer Reviews

5 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 201 reviews
6/10
5 star Skytrax Rating
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7/10

"found it hard to relax"

(United Kingdom)

Disappointed with the amount of comfy seats. I had 6 hours to wait and found it hard to relax. Only sleeping area I found was next to children playing. Duty free spread out. Go to the main hub only if you can, couldn't find anything like clarins or face creams. Transferring to another flight the security is very messy and slow, allow a good 30 mins to get through.
Experience At AirportArrival and Departure
Date VisitOctober 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

Hamad Doha Airport customer review

(Austria)

Arrived after a 6 hour flight, standing with approx. 250 passengers in queue for security screening. Only 3 belts were open. Impossible to find out the departure gate on the permanently moving screen. Customer service not available, WiFi not working. We walked exaxtly 12 minutes to the gate. And then, at 40 degrees, 6 minutes by bus.
Experience At AirportTransit
Date VisitOctober 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"a bit on the cold side"

(United Arab Emirates)

First time to travel through new Doha Airport Hamad International, all in all a nice decent airport, had to walk a bit from the gate to the arrivals customs. Very clean, however a bit dark even during day light, and a bit on the cold side. Gates waiting area doesn't have washrooms, had to go out of the gate to go to the nearest toilet. Needs more F&B outlets.
Experience At AirportArrival and Departure
Date VisitOctober 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"airport staff extremely friendly and hospitable"

(United Kingdom)

Fantastic airport. Brand new, looks beautiful and has amazing facilities to rival Dubai international airport. Airport staff extremely friendly and hospitable, took time to ask questions of my experience and whether it was my first time at Doha. Purchased duty free fragrance which you can only exclusively buy there. On boarding my connecting flight I was upgraded for free to business on Qatar Airways. A fantastic experience and the airport itself is five stars to match the airline.
Experience At AirportTransit
Date VisitOctober 2014
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

Hamad Doha Airport customer review

(Hungary)

Too big and expensive. The air conditioning was very cold. The silent room was very noisy.
Experience At AirportTransit
Date VisitMay 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
5/10

Hamad Doha Airport customer review

(Hong Kong)

Very much overrated. Security good though. Fast and not very thorough. Lack of seating options near our gate.
Experience At AirportTransit
Date VisitAugust 2015
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
no
2/10

Hamad Doha Airport customer review

(Austria)

On arrival we had to board at 36C a bus which took about 7 minutes to the arrival building. Although there were about 200 passengers in queue there were only 3 screening belts open. The flight information board had small letters and were permanently changing. Many passengers were standing like fools in front of it, because they could not catch the right information. The WiFi had a snail speed. After a 15 minute walk we arrived at E. Then the same bus trip to the airplane for Vienna. If this is supposed to be a No.1 airport I can only say not for us.
Experience At AirportTransit
Date VisitJuly 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
no
8/10

Hamad Doha Airport customer review

(Qatar)

I wish Hamad international airport had more restaurants and cafés for travellers to choose, now there is not enough selections and it's too crowded in food area. The airport is so clean and bright and comfortable for the travellers.
Experience At AirportArrival and Departure
Date VisitMay 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
yes
8/10

Hamad Doha Airport customer review

(Netherlands)

Well designed, ultra modern and huge airport. Lots of cheap tax-free shopping opportunities, plenty of seats and restrooms who were kept clean regularly. Free WIFI provided by the airport. Only minor point is that despite it has many gates, both inbound and outbound flights to Amsterdam were via remote gates. Compared to Abu Dhabi transiting through new Doha airport is a breeze.
Experience At AirportTransit
Date VisitJune 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
yes
8/10

Hamad Doha Airport customer review

(United Arab Emirates)

Amazing shops! I would have gone shopping crazy if it wasn't for the short transit time (only had 1.5 hours of transit). The only downside to this was that, we landed at the airport at gate B2 (from Zagreb) and was told that our connecting flight would depart from B5 (to Dubai). My boyfriend and I were excited because when we were about to leave the aircraft we noticed that the gate was very close to us and that we wouldn't be rushing for our connecting flight. Apparently that was not possible as we were required to go back to the main terminal, go through the security checks and then walk back to the B gate area (despite the fact we already have our boarding pass). Other than that, airport is clean and had plenty to do.
Experience At AirportTransit
Date VisitJune 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity N/A
yes