Hamad Doha Airport

Customer Reviews

5 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 202 reviews
6/10
5 star Skytrax Rating
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8/10

Hamad Doha Airport customer review

(United Arab Emirates)

Amazing shops! I would have gone shopping crazy if it wasn't for the short transit time (only had 1.5 hours of transit). The only downside to this was that, we landed at the airport at gate B2 (from Zagreb) and was told that our connecting flight would depart from B5 (to Dubai). My boyfriend and I were excited because when we were about to leave the aircraft we noticed that the gate was very close to us and that we wouldn't be rushing for our connecting flight. Apparently that was not possible as we were required to go back to the main terminal, go through the security checks and then walk back to the B gate area (despite the fact we already have our boarding pass). Other than that, airport is clean and had plenty to do.
Experience At AirportTransit
Date VisitJune 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity N/A
yes
2/10

Hamad Doha Airport customer review

(Saudi Arabia)

It's new with lots of space and seating but truly the big problem here is if you are transferring/transiting as once off the plane you have big vast walkways on the way to transfer but then you turn a corner and are met with a huge bottleneck and mass of passengers as you have to go through a security screening check which is so crowded both early morning and late at night. This needs to be sorted or doing away with as if you come off a plane and will board another one why would you need to go through a fine security check once again. This really needs to be made more efficient as the security staff are arrogant, unhelpful and rude in the cases I observed as I waited to transfer through. They say there is a fast track but its not sign-posted and passengers were just overwhelming the security area anyway. Signing in this area is pretty poor. The gates C-20-29 are downstairs and its like a sauna down there with inadequate A/C overcrowding of passengers and huge queues just to use the one toilet area there which can not cope with the humanity that flows through there even with attendants trying their best. Badly designed sadly and you still have to use buses would you believe to get to your aircraft from these gates. So you build a huge airport and yet you still have to uses buses and crowded parts of this airport to board a plane. Truly not thought out for passengers sadly in these areas.
Experience At AirportArrival and Departure
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Airport Shopping 12345
no