Despite having a fairly 'modern' appearance the terminal is dark messy stuffy and dirty. On my last trip out I was once again confronted with extremely long lines at check in and security. Staff at check-in security and two retail outlets were very unfriendly even rude. I can not believe that no-one that works at this airport realizes that the service level of the staff has tremendous and negative impact on the perception of the travelers. I for sure think this is a terribly bad airport and I dread my travel through it every time I visit. Other negative experiences on this trip: misinformation on the flight information screens several menu items in the 'self service restaurant' not available (marked with a hand written sign: 'coming soon') and outrageously expensive toilets out of paper and non working vending machines at the gate. I get the impression that management of the airport is totally incompetent and un-caring. Faro Airport is as bad a promotion of the Algarve as it can get.