Bucharest Otopeni Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 77 reviews
4/10
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2/10

Bucharest Otopeni Airport customer review

Overall a clean airport transfer from domestic to international flights very quick and bus connection very convenient. Airport personnel not smiling customs officers rude and do not speak English still not used to accept EEA/EU ID Cards and mix them up with other non-EU nationalities compared to Sofia Airport customs for example. A big smile is needed even if you are a customs airport officer to leave the country with a good impression.
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3/10

Bucharest Otopeni Airport customer review

Modern but quite small airport. Security and baggage efficient and quite quick. Travel between airport and city is horrendously slow - the road just can't handle the weekday traffic volume.
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4/10

Bucharest Otopeni Airport customer review

A rather small but clean new airport with modern facilities a good business lounge. Quite a number of shops which I didn't use; a previous report described them as expensive but all a/port shops are. Check-in was rather awkward because the area is rather small not much room for queues and already despite its newness can get very crowded. This could be a problem in future as Romania develops particularly as the other airport in Bucharest has now virtually closed. Passport control and customs are quick and efficient and stress free on a European Union passport. Baggage handling also OK.
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Bucharest Otopeni Airport customer review

Bucharest airport serves it's purpose but it's nothing too exciting. Food outlets are very limited and overpriced there are also some overpriced shops in the departures area. It is a fairly small airport so moving through the airport is quick and easy. Transfers between Bucharest City and the This airport take about 20 - 45 mins. There are 2 methods of public transport between the city and airport. A bus which takes 40mins to 1 hour or a taxi which will cost about £3.00 - £6.00 or £8.00 if you get ripped off. Fly taxi is the only taxi company allowed to take passengers from the airport and their taxis charge twice the rate of the other taxi companies. I felt that it was worth me taking the time to provide this piece of information as there has been nothing written since last September so I hope that it is published and useful to others.
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Bucharest Otopeni Airport customer review

This is now a good clean modern and efficient airport - a pleasant surprise. When recently departing the airport seemed almost deserted so there is clearly room for a considerable increase in traffic. In short this could and should be a regional hub airport. In common with much of Eastern Europe smoking restrictions are less than in the West. I cannot comment on public transport access as I was collected by car. Traffic to/from the city centre can be busy (and some pretty erratic driving can be observed) so allow plenty of time.
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Bucharest Otopeni Airport customer review

I've use the airport several times over the last 8 years and have found a great improvement in it service. it's still not up to English standard but considering it past I feel it's doing very well with most of the facilities are friendly accessible and comparable and better in price to ours in England. Prices may fluctuate but there no worse than the very very high prices we can pay in our country if we allow the airports to rip us off.
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Bucharest Otopeni Airport customer review

The international airport at Otopeni has the international standard and is quite comfortable for a Romanian point of view. The building is clean and the ways are short as the airport is quite small. The weak points are the rude agents at the buffets in the departure hall and especially the rip-off taxi-drivers who wait for arriving passengers. It is recommended to hold the luggage firmly in the hands to avoid it getting loaded in the taxi faster than you can watch. Always negotiate the fare before entering/loading the taxi. Never pay more than 400.000 Romanian LEI (11 EURO) for Bucharest-City-Centre ! Normally they demand 600.000 LEI or even more. Avoid paying in Euro there are cash-dispensers and changing counters in the arrival hall. There is a good bus-link to the city (nr. 783) for only 10% of the taxi-price (37.000 LEI) that leaves every 30 minutes. Departure is downstairs in the arrival hall (no signs!) the stairs are close to the exits. Tickets must be purchased before boarding the bus in a nearly invisible shop-box outside of the building.
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