Bucharest Otopeni Airport

We transferred from a TAROM flight to KLM and our experience was smooth. The facilities airside are two folded the last part of the pier with our boarding gate (12) was looking nice and modern the first part looked bit shabby and worn down seen the economic reality in Romania it was high standard. I can't make any statement about the landside but the transfer security was lacking proper English skills and it was hard to communicate and get what they wanted which gives you the impression that these people are rude. In fact they aren't if you look into their body language as well.

The worst airport I have been to. Early morning flight and airport was very busy. Several kiosks were not working and only one person there to help. She was very rude and not trying to help. Everyone kept telling us to go to someone else for help with boarding pass but could never talk to anyone. No one seemed to care that a large group of us were having a problem getting boarding passes. Lines for security were chaos. No one directing people and everyone just pushing in together. Terrible experience.

Quick friendly security screening. Short lines at passport control. However smoking areas not well controlled and was forced to breathe second hand smoke for 40 minutes sitting at my gate waiting to board my flight. I travel a lot and this is the only airport in the 15 or so years where I have ever experienced this.

A good airport. Very quickly through security which was staffed by polite people. Passport control queues small and staff dealt with all nationalities in a polite manner. Signs throughout the airport were found to be well positioned and also displayed in English. Over-all this a good airport.

Excellent airport very large friendly staff beats airports in France or Italy.

In general it is a normal airport. There are some shops places to sit etc. bathrooms are relatively clean. However I faced huge issues when I had to use the parking facilities. There is no gratis period for a car to come in and just pick you up for a very short period. This is very inappropriate because afterwards the only way to pay is in the local currency. EUR is not accepted anywhere and the exchange rates are very unfavorable. Moreover they did not accept to exchange small money (in my case 10 EUR). This caused a huge inconvenience for me and I have to say that the staff was not friendly either. I am definitely not keen on coming to this airport again!

It was not particularly busy when I arrived and departed but I felt Bucharest was one of the best airport experiences I have had in years. Apart from a short wait to check-in there were no queues anywhere and staff were courteous and friendly throughout. There is plentiful seating and a range of different food outlets (admittedly many selling similar food) and shops. A cheap alternative to a taxi is to use the bus into the city about every 20 minutes and a return ticket costs about 2 euros.

We started coming through here in December 2000. It's gone a long ways to finish what they started in the last 13 years but obviously by the other reviews still have a long ways to go in the pre-security departure lounge. However Lavazza is a nice touch because unlike the Starbucks model in which you have to help yourself and clean up your own mess the Lavazza is fastidiously serviced by wait staff who are very polite and attentive.

All the people I encountered in this Airport were friendly. It's not what I would say in the league of Singapore's Changi but nevertheless functional in design. Anyone though who has to spend more than 2 hours in the airport would be surely bored. Dining facilities are poor with the same saturated fat selection's. Taxi Fare to the airport from Bucharest Centre should be no more than 30 Leu. Avoid the taxi louts in arrivals or anyone who approaches offering this and that as you would anywhere. They will cost you a small fortune.

OTP in fact is two airports in one. The check-in hall the security controls and the passport control areas are old overcrowded messy and do not meet European standards. Once surviving this the departure hall is new and nice with many shops and bars. Especially in the morning it is suggested to arrive pretty early in order to get through the x-ray and passport controls: the queue is totally unorganized time consuming and stressful.