❌ Not Verified
| Aberdeen Airport has long been the local go to choice for myself. Sadly I feel many of the reviews it gets are unjustified for two reasons. Firstly the ongoing works to the terminal. The Terminal expansion project will of course cause delays in any airport, not least a smaller airport such as Aberdeen. However, this expansion focuses on the most important areas needing improvement at the airport (security, seating, lounges) which have been asked for by passengers for years. The expansion will be very welcome and once completed will be highly beneficial for the airport. At my last time travelling through Aberdeen, the new Domestic Baggage hall had opened. It was already much more professional, modern, spacious and quick compared to the old reclaim area. The second thing that people seem to neglect when writing these reviews is that Aberdeen is a small airport. It is a regional airport and actually primarily serves short-haul regional flights and business flights for the Oil Industry, hence the large helicopter activity. It is not designed to be state-of-the-art and equipped to the max. It is designed to be adequate enough for a stay of up to 2 hours for onward flights of no more than 2 hours. It simply does not have the necessity to be on such a large scale. It is there for quick domestic commutes and business trips primarily. The airport is already incredibly well kitted out for its size, and the new expansion will add much more seating, and massively increase the security, as well as add new food and shopping facilities. It must of course be noted, that most people are unlikely to bother writing a review unless they are going to rant about something, such is the nature of the internet. I myself am guilty of that, ranting at airports such as Heathrow and Paris CDG was why I created this Skytrax account in the first place. My experience with Aberdeen airport over the years has always been pleasant. Staff are always friendly, and despite its tiny size, security is always quick, even during peak times and with multiple flight delays due to the Scottish weather. The shops are usually well equipped and prices are certainly fair for such a small airport. The toilets are spotless and boarding and unloading of the aircraft is always quick and efficient. Out of the airport in under 30 minutes, even when having to go through passport control (which is very large for an airport of Aberdeen's size). The parking is very expensive, but much better than other airports in the country such as Glasgow or Edinburgh, and much simpler and easier to use. Buses connect to the city very efficiently and frequently and the bus and taxi stops are easy to find. Overall, the Airport is quick and easy to use on 9/10 occasions. It is spotless, well staffed, and copes really well under overcapacity. It is a small airport, and serves its purpose, and is expanding to meet extra demand. You will seldom hear praise for the 9/10 times your journey through Aberdeen is pleasant, but the one time it isn't, most likely due to weather delays than the airport itself, will give it a bad review. The overall 3/10 it scores on Skytrax is an insult and completely contrary to what the real passengers using the airport on a regular basis think. It does it's job perfectly and is setting itself up well for the future. Compared to other UK airports, it is brilliant and user-friendly. It just has to be respected that it is a small airport where no more than 2 hours should be needed.