As a very regular passenger through Aberdeen Airport I can see that BAA have put in a lot of time and money expanding and re-shaping their departures area which has resulted in a nicer experience for passengers departing ABZ. The staff are efficient and friendly if sometimes a bit harassed but they cope admirably. Unfortunately the same is not experienced by international passengers arriving in the airport. The staff are good but in this day and age with ABZ trying to attract more international flights one tiny international arrivals area is not really sufficient. ABZ has international flights departing almost on top of one another at various times during the day and for each departure - you guessed it there's an arrival. I have experienced on many occasions being forced to wait outside the arrivals area in nothing more than a covered walkway while the previous plane load of passengers clear the immigration area and pass into baggage reclaim (the same room). Once in all international flights have one carousel for baggage which can sometimes have 2 or 3 planeloads (anything from EMB145s to B737s) of passengers round it. All in all not a great effort from Aberdeen Airport however it has served the North-East of Scotland and the North Sea oil industry very well over the years. I hope they go on doing so in the future but the management there really need to look at what they are going to do with extra passengers as their numbers will inevitably increase.