Wizz Air

✅ Trip Verified | Luton to Bratislava. Cabin crew pleasent with 1 or 2 can't wait to get off. Fast boarding, airport ground crew as rude. Smooth ride, landed early with engine oil leak at park position no info given on delay, let us walk through smoke shooting from engine from rear door that's the perks and fun of low cost. Some meals and drinks at reasonable price. Cheap way of getting from point A to B.

✅ Trip Verified | Budapest to Lisbon. Horrible experience. The Wizz Air terminal in Budapest looks like very old factory or warehouse. We had to wait half an hour to takeoff approval and then when we were rolling on the track suddenly we had to interrupt our landing due to passenger´s sickness. After the emergency left the aircraft all passengers had to identified theirs all personal luggage and bags on the board. After that all checked-in luggage had to be identified and we all had to get out of the plane and find our luggage. After all of this I hoped that crew will provide us some refreshments or snack bud despite all of this fact, we got only one small orange juice and had to fill and sign documents providing that we have accepted this juice as an act of apology. If I asked about more water, the cabin crew told me that I had to pay for it. Then captain spoke to passengers and announced that we have to wait another hour for takeoff approval. Everyone on the board had been totally angry. And the seats were extremely small, uncomfortable and with my height 190cm I was sitting there almost 8 hours instead of 4. I will never ever fly with this airline again.

✅ Trip Verified | Luton to Cluj-Napoca. My worst flight experience ever! Do not bother. I will never use it again. Rude staff, very slow service. Bag 1.5 kg over and is cost £25. Next time I will rather pay £200 extra to fly from Gatwick rather than here. Awful.

✅ Trip Verified | Flew Wizz Air from Warsaw to Split. Unpleasant surprise at the airport with an additional "welcome" fee. Airline in no way went to inform the PAX, nothing in the email or the ticket - just some fine print in the Terms. Very unprofessional. I wasn't the only one at the counter paying extra $$$, there were others. The whole thing smells like a shakedown. Better value on legacy carriers!

✅ Trip Verified | Sibiu to London. I am writing this review to make others aware of the issues we and several of our wedding anniversary party, went through recently with Wizz Air. Altogether there were over 15 of us traveling with Wizz Air to 2 destinations from Sibiu; Paris Charles de Gaulle and London Luton Airport. We arrived at the airport, most of us, 2 hours before we were to depart. For local airlines this is quite normal. What we did not expect is what happened to all of us and needs to be addressed immediately. We checked in only to be told that we had not "checked in online" 3 or more hours before, so each of us would have to pay an additional 35 EUROS to get a seat. All 15 of us were charged this. This needs to be advertised as a crucial piece of information and not in the small print. I believe this is part of a money-making scheme with the airline and should be addressed. They smiled at us a lot after they told us to go to the counter to pay the additional monies and then when we returned they sort of looked at the scrap of paper and smiled again and said priority queue. There was no such queue.

✅ Trip Verified | London to Ljubljana. This is by far the worst customer service airline with the worst staff members I have experienced. If you think it's worth the risk to save some money don't. 40% of this airline's revenue is from administrative fees - they have turned hidden fees into their main business strategy.

Not Verified | Budapest to Luton. Terrible. Waited 2 hours in the check-in line. Women that were working were slow and disinterested in trying to assist customers. I tried to check in online however the app and online portal failed to work and after showing proof of this to the staff at check-in I was forced to pay £40 just to check-in. I was moved around from desk to desk with no-one really quite sure of what was going on, they were mindless . The seats were terrible, uncomfortable and incredibly small - yes I did fly economy but gosh I've never experienced that. All in all, i did get from A to B but for the price I paid, it should have been smooth sailing.

✅ Trip Verified | Rome to Budapest. Save your self some time and money and do not fly Wizz Air. We waited over half an hour in the check in and baggage drop line to be told that they can't check us in because we didn't check in online. We were told we have to go upstairs and pay an extra €35 per person just to check in. I then waited in line upstairs for over half an hour to be told it was actually €39 per person which may not sound like a lot of money but when it's your last few dollars every cent counts. No where in any email they sent me prior to our flight does it warn you of this at all and we nearly missed out flight because of the messing around. Really unorganised and I will never be flying with WIZZ again.

✅ Trip Verified | Worst airline ever! They cancelled my Luton to Larnaca flight in November 2018 without advising me, and when I called them the rep was rude and hung up on me. I had to complain via their website three times before they replied. When I got my refund they withheld £30. Do not use this airline or join their discount club as it's a marketing ploy and you will lose the fee if they cancel your flight. Awful customer service.

Not Verified | Basel to Budapest. Absolute disaster. From the check in up to the waiting times. Not even Ryanair or EasyJet has such bad delays and so few information. If you want to fly rather think about paying 50CHF more than to fly with this airline. Second and last time.