Wizz Air

✅ Trip Verified | Flight delayed for more than an hour, boarding a little bit chaotic (priority boarding was announced but everybody was allowed to board). Cabin crew polite but not friendly. Food on board for sale but not everything on the menu was available. Stewardess was inpatient in explaining details.

Not Verified | Awful service with rude employees. Charged us 88 euro to check in because we couldn’t check in on line, as we were travelling and driving from a place in France with no internet connection. They did not tell us flight was delayed 2 hours and we could have checked in at the airport online. Of course the poor service continued on the flight as well. Stay away from this Airline.

✅ Trip Verified | Three passengers (including me) could not be found in the record and therefore were denied boarding despites being checked in online (which we paid for). Wizz Air don't have their own staff on the ground and use a 3rd party company for check-in. Which means that any problem that occurs can not be solved by this staff. We called the service center and waited 50 minutes before talking to someone. So we all missed our flight. The customer service reps are extremely rude and won't hesitate to hung up on you (yes, it happened twice). The only way to ask for a refund is through their website by email only. It takes one month to get a response, and they will ask for documents that we were told about (such as a denied boarding form).

Not Verified | My recent flight experience with Wizz Air was nothing short of a nightmare. I was shocked to discover that there was an additional fee for boarding at the counter, a cost that was never mentioned on my ticket or the airline's website. This lack of transparency is unacceptable and left me feeling cheated. The behavior of the boarding staff was utterly disrespectful and unprofessional. Their rudeness towards passengers was unwarranted and created a hostile atmosphere during the boarding process. To make matters worse, when I submitted nine passports for our group's boarding, we were issued with only seven boarding passes. The counter staff simply closed the counter, leaving two of our group members stranded at the airport, with no alternative but to wait an entire day for a flight change. My overall experience with Wizz Air was marred by these significant issues. I sincerely hope that Wizz Air takes immediate action to address these problems, as no passenger should have to endure such a frustrating and distressing travel experience. I strongly advise potential travelers to exercise caution when considering this airline for their journeys.

Not Verified | Delays as usual, the gate is changing in the last minute, no information provided, arrived in the airplane 1 hr later then suppose. The aircraft is extremely dirty.

✅ Trip Verified | The restrictions about baggage size and numbers are very tight, had to buy priority ticket for what we usually able to take as a hand luggage for free. If you don't check in online three hours before the departure you will have to pay for the registration 45 eur for a person. There's no clear indication about that during the buying process so for many people it was a surprise when they got to the counter. Worst service ever. Considering the nuances above you can buy tickets from almost any other company and it will be better price and better service for less money.

Not Verified | The most unreliable company ever. Knew about cancelation 3 hours later after check in. No representative to answer only airport staff who is claiming that they don't know anything! Terrible experience. Called to call center but useless! Will not ever use this again.

✅ Trip Verified | A very disgusting experience. Seats hard like on a bus, for a 6 hours flight. All boarding-exiting via remote stands and bus with long bus rides. Both flights had an extremely strong smell of human excrement on board. I don't know if it's due to the fact that Wizz Air flushes their aircraft less often than other airlines to save money, but I haven't experienced that on any airline regardless of the aircraft model and I've frequently flown the A321, hence it's not an equipment issue. Both aircraft very dirty with no cleaning done between the flights. Glitchy app often forcing customers to pay for airport check-in. Fly with Wizz Air only if you have no other choice or if they're dirt cheap.

✅ Trip Verified | The only thing reliable about this airline is that there will be delays. Do not make any time dependent plans of your day of travel as you will not be able to know if your flight is 1h or 5h delayed until you touch down on the runway. The worst part is the the absolute disregard for customer respect. They will not apologize for delays or keep you updated on why or how long the delay will be. After boarding 1.5hrs late, the plane did not start moving for 1h without a single piece of information from the crew. You will feel like your on a cattle transport rather than an airplane. Do not recommend

✅ Trip Verified | I would strongly suggest avoiding this airline at all costs. The low upfront cost is a bait and switch, you will be hit with random charges that will likely surpass regular airline cost for a lower service.